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Hoffman Audi of East Hartford
East Hartford, CT
1,274 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,274 reviews
August 11, 2016
2010 A4 oil consumption issue - EXCELLENT SERVICE Athena lindquist was my service rep throughout my crazy journey of getting my car fixed and she was incredible. Her communication was great. She was a Athena lindquist was my service rep throughout my crazy journey of getting my car fixed and she was incredible. Her communication was great. She was always reachable. She took such good care of me and went above and beyond and can't thank her and this service department enough. More
by JORDYN.RAINONE
Verified CustomerEmployees Worked With
Athena Lindquist
August 11, 2016
Service visit Very friendly staff.. Great customer service... Awesome lounge area.. Got free breakfast and free Audi stuff while I waited for my oil change.. Quick Very friendly staff.. Great customer service... Awesome lounge area.. Got free breakfast and free Audi stuff while I waited for my oil change.. Quick turn around time More
by ARINMIHAL
Employees Worked With
Jason McGinnis
August 10, 2016
great customer satisfaction Great service, friendly, clean, on time knowledgeable. Adrian always come to say hello even when I'm just in for service. Ease of getting loaner is Great service, friendly, clean, on time knowledgeable. Adrian always come to say hello even when I'm just in for service. Ease of getting loaner is wonderful More
by ROLLINSLY01
Employees Worked With
Adrian Hester, Olivia Roy
August 10, 2016
Service Good experience. comfortable lounge as i waited and worked on computer.Service rep was very nice as well. all work done properly. thank you all Good experience. comfortable lounge as i waited and worked on computer.Service rep was very nice as well. all work done properly. thank you all More
by JIM19
Employees Worked With
Robert Hlasyszyn
August 10, 2016
comfortable experience, smooth and efficient From the scheduling phone call, everything went exactly as they said it would and I even got out earlier then expected. Comfortable lounge area with W From the scheduling phone call, everything went exactly as they said it would and I even got out earlier then expected. Comfortable lounge area with WIFI access was a nice experience More
by KPICKETT55
Employees Worked With
Katrina Nelson
August 10, 2016
service call everything was friendly and very efficient. thank you for all you do to make it pleasant.olivia was a sweetheart and efficient on getting me out on t everything was friendly and very efficient. thank you for all you do to make it pleasant.olivia was a sweetheart and efficient on getting me out on time. More
by CAPECYN817
Employees Worked With
Olivia Roy
August 09, 2016
Great communications! Appreciate the text throughout the process on the car repair. Saved a lot of time not having to follow up! Also liked the heads up of additional wo Appreciate the text throughout the process on the car repair. Saved a lot of time not having to follow up! Also liked the heads up of additional work needed and that they sought permission prior to commencing repair. More
by KBEATY0399
Employees Worked With
Olivia Roy
August 08, 2016
August 3, 2016 Service When I arrived for my 7:15 AM appointment, their were three cars outside each entrance. My car was not signed in until approximately 7:45 AM and I ha When I arrived for my 7:15 AM appointment, their were three cars outside each entrance. My car was not signed in until approximately 7:45 AM and I had to wait until 8:30 AM before a shuttle was available to take me to my office. However, this is the first time this has happen. Usually the sign-in process is done very promptly and the wait time for a shuttle in minimal. Upon inspection on my car and after discussion, it was decided new front and rear brakes should be installed. Initially, it appeared I would have to pick-up my car and return it the next day since the Hoffman Audit of East Hartford did not have the parts for the rear brakes and could not get them until the next day and a loaner vehicle was not available. Jason McGinnis, my service representative for several years, arranged to have the parts pick-up from another dealership in Wallingford so that my car was ready the same day and I did not need to return a second day. This was exceptional service on behalf of Jason! More
by PMUCHA
Employees Worked With
Jason McGinnis
August 08, 2016
Awesome Experience I was in for routine maintenance on my car. The wait period was around the suggested time. The chairs were super comfy and the entire area clean and a I was in for routine maintenance on my car. The wait period was around the suggested time. The chairs were super comfy and the entire area clean and airy. The staff courteous and friendly More
by NewToAudiKD
Employees Worked With
Athena Lindquist
August 08, 2016
First S4 Service Athena was very pleasant to work with and she kept me informed. She also went out of her way to get some special tires that I wanted for my car. Athena was very pleasant to work with and she kept me informed. She also went out of her way to get some special tires that I wanted for my car. More
by STEPHROUSE
Employees Worked With
Athena Lindquist
