Hoffman Audi of East Hartford
East Hartford, CT
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Smooth and Professional Everything, from start to finish, was quick, professional, and reliable. While I was worried about a long, drawn-out process, Rob made sure that I was Everything, from start to finish, was quick, professional, and reliable. While I was worried about a long, drawn-out process, Rob made sure that I was in, out, and very happy. More
Satisfying buying experience It was quite a satisfying experience buying my new Audi AL from Hoffman Audi at East Hartford. Dylan was very prompt and helpful throughout the proces It was quite a satisfying experience buying my new Audi AL from Hoffman Audi at East Hartford. Dylan was very prompt and helpful throughout the process. More
Amazing customer service but terrible job Amazing customer service by the employee in charge but not at all happy with the car! I am used to seeing my cars sparklinh clean inside n out after s Amazing customer service by the employee in charge but not at all happy with the car! I am used to seeing my cars sparklinh clean inside n out after servicing. However when i gor it back it was not at all clean from the inside. The floor mats were wet n dirty. And seats had not been vaccumed! Basic stuff! More
Outstanding service and consideration The service team is very pleasant to deal with and addressed all my concerns to the last detail. The service manager delivered my vehicle on time as The service team is very pleasant to deal with and addressed all my concerns to the last detail. The service manager delivered my vehicle on time as promised. More
15000 Mile oil change and check up Great service paid attention to my needs, answered all questions. Very friendly and polite. Took a little longer then I expected but overall experienc Great service paid attention to my needs, answered all questions. Very friendly and polite. Took a little longer then I expected but overall experience excellent ! More
Athena in service My service provider Athena, is exceptional in her customer service, absolutely courteous, helpful and very informative. I definitely felt taken care o My service provider Athena, is exceptional in her customer service, absolutely courteous, helpful and very informative. I definitely felt taken care of. I have been a customer for about 10 years now and she is one of the best rep More
Excellent Service Great Service! Comfortable waiting area with WiFi and drinks. Jason kept me up to date on progress personally as I waited. Car was washed and ready Great Service! Comfortable waiting area with WiFi and drinks. Jason kept me up to date on progress personally as I waited. Car was washed and ready to go in time. More
Excellent service Everyone I've met at Hoffman Audi (from sales to service) has treated me like a valued human and customer. Service is quick and the amenities are very Everyone I've met at Hoffman Audi (from sales to service) has treated me like a valued human and customer. Service is quick and the amenities are very nice. My last service even came with a lovely "summer gift" for my family to enjoy the beach. Classy!!! I'd definitely consider purchasing from Hoffman again. More
Fixed light blub on short notice They confirmed an appointment, greeted me upon arrival, told me how it would take, directed me to waiting area, completed the work within the time spe They confirmed an appointment, greeted me upon arrival, told me how it would take, directed me to waiting area, completed the work within the time specified and delivered me back a washed car.. More
Happy customer I have had my car serviced at Hoffman Audi East Hartford several times and am very pleased with their service department and dealership. My service ma I have had my car serviced at Hoffman Audi East Hartford several times and am very pleased with their service department and dealership. My service manager (Athena) is a true professional. She has made my visits painless and has gone above and beyond each time. I am not an easy customer to please, but this dealership has earned my respect and loyalty. More