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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,274 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,274 reviews

August 18, 2016

Smooth and Professional Everything, from start to finish, was quick, professional, and reliable. While I was worried about a long, drawn-out process, Rob made sure that I was More

by DPRINSTEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hi DPRINSTEIN, thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Rob and the team ensured that your service was completed in prompt, professional and reliable manner. We value you as our customer and are always here to ensure your vehicle is running safely and efficiently. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 18, 2016

Satisfying buying experience It was quite a satisfying experience buying my new Audi AL from Hoffman Audi at East Hartford. Dylan was very prompt and helpful throughout the proces More

by SMS388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Bigge
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hello SMS388, Thank you for choosing Hoffman Audi of East Hartford and for providing us with your feedback about your recent visit. We are pleased to hear that Dylan and the team were helpful throughout the entire purchasing process. We value you as our customer and are dedicated to ensuring that you have an exceptional experience at every visit. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 17, 2016

Amazing customer service but terrible job Amazing customer service by the employee in charge but not at all happy with the car! I am used to seeing my cars sparklinh clean inside n out after s More

by SUKRITIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alexis Serrano
Aug 30, 2016 -

Hoffman Audi of East Hartford responded

Hello SUKRITIK, Thank you for trusting Hoffman Audi of East Hartford to service your vehicle. We are pleased to read that you experienced amazing customer service. We apologize for the way your vehicle was delivered back to you. This is not the standard we uphold at our Audi store. We appreciate you and would like the opportunity to properly clean your vehicle. When it is convenient for you, would you like call Alexis at (860) 290-6304 and he would be happy to set up a time for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 16, 2016

Outstanding service and consideration The service team is very pleasant to deal with and addressed all my concerns to the last detail. The service manager delivered my vehicle on time as More

by JONATHANBONI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn, Jason McGinnis, Adrian Hester
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hi JONATHANBARONI, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team was very pleasant and addressed all of your concerns thoroughly. We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 16, 2016

15000 Mile oil change and check up Great service paid attention to my needs, answered all questions. Very friendly and polite. Took a little longer then I expected but overall experienc More

by Josie51
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hello Josie51, Thank you for trusting Hoffman Audi of East Hartford your vehicle service needs. We are pleased to hear that our team paid attention to your needs and answered all your questions in a friendly and polite manner. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 15, 2016

Athena in service My service provider Athena, is exceptional in her customer service, absolutely courteous, helpful and very informative. I definitely felt taken care o More

by CAVALENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hi CAVALENE, Thank you for continuing to choose Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that Athena and the team are helpful, courteous, informative, and provided you with great customer service. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 15, 2016

Excellent Service Great Service! Comfortable waiting area with WiFi and drinks. Jason kept me up to date on progress personally as I waited. Car was washed and ready More

by DONREILLY316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hi DONREILLY316, Thank you for trusting Hoffman Audi of East Hartford four your vehicle service needs. We are pleased to hear that you enjoyed our waiting area amenities and that Jason and the team kept you up to date on progress made to your vehicle while you wanted. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently as well as delivering a nicely washed car. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 15, 2016

Excellent service Everyone I've met at Hoffman Audi (from sales to service) has treated me like a valued human and customer. Service is quick and the amenities are very More

by LoyalClient
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hello LoyalClient, Thank you for continuing to choose Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that you enjoyed our gift and amenities and that our team always treats you as our valued customer. We do value and appreciate you as our customer and are dedicated to providing an exceptional experience at every visit, and look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 12, 2016

Fixed light blub on short notice They confirmed an appointment, greeted me upon arrival, told me how it would take, directed me to waiting area, completed the work within the time spe More

by PAUL.MANSOUR
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn, Olivia Roy, Athena Lindquist
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hello PAUL.MANSOUR, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team made the repair to your light bulb in a prompt manner. We are dedicated to ensuring that your vehicle is running safely and efficiently as well as delivering a nicely washed vehicle. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 11, 2016

Happy customer I have had my car serviced at Hoffman Audi East Hartford several times and am very pleased with their service department and dealership. My service ma More

by MIKW4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Nov 09, 2016 -

Hoffman Audi of East Hartford responded

Hello MIKW4, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Athena and the team went above and beyond to ensure that your visits are as painless and efficient as possible and that we have overall given you a great experience every time. We value you as our customer and are dedicated to providing an exceptional experience at every visit. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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