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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,275 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,275 reviews

August 29, 2016

Best dealer service I normally do not go to dealer as I have had many bad experiences with them. Recently purchased a certified used Audi and so far very pleased with th More

by THOLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello THOLM, Thank you for choosing Hoffman Audi of East Hartford and for providing us with your feedback about your recent visit. We are pleased to hear that our dealership was able to give you a good experience. We are dedicated to ensuring that our customers have an exceptional experience at every visit and we look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 27, 2016

A6 Service The welcome group was quick and responsive. Oliva was extremely pleasant and helpful. The car was cleaned in addition to the service which is always More

by leeusaf15e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hi leeusaf15e, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Olivia and the team were quick, responsive, and extremely pleasant and helpful. We are dedicated to ensuring that your vehicle is running safely and efficiently as well as delivering a nicely washed car. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 26, 2016

Awesome Great service , Ron palladino really helped me out ! Defiantly will tell my friends to go here I'm looking foward to my next service as well. More

by MR.MOGOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Palladino
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello MR.MOGOR, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that Ron and the team provided you with great service! We are dedicated to ensuring that your vehicle is running safely and efficiently. Thank you for the recommendation we look forward to seeing you again next time! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 25, 2016

Tire repair The service center rapidly assessed my problem, and the service was prompt. Athena was the employee who managed my case. The shuttle service with Ed More

by ISAAC.SILVERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed and Dave: transportation, Athena Lindquist
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello ISAAC.SILVERMAN, Thank you for choosing Hoffman Audi of East Hartford for your vehicle servicing needs. We are happy to hear that you enjoyed our shuttle service and that Athena and the team assessed the problem in a prompt manner and got you back out on the road again as soon as possible. We value you as our customer and are always here to ensure your vehicle is running safely and efficiently. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 25, 2016

TTRS service Had a good experience. First time at this dealership. Very friendly. Picked up my car in a timely fashion and all staff were very nice. More

by TTRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello TTRS, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that our team was able to give you a great experience at your first visit and that your vehicle was completed in a timely manner so we could get you back out on the road again as soon as possible. We look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 25, 2016

My first visit to Hoffman overall service very good from the time I arrived at the service dept. to the time I More

by STUL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hi STUL, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that our team was able to make your first visit a positive one with our prompt service and helpful staff. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 25, 2016

SQ5 5k service Very friendly and happy to accommodate. Very accommodating in providing us with a loaner vehicle even though our vehicle was to receive only basic ser More

by APEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello APEK, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that you enjoyed our loaner vehicle and that our team was accommodating, friendly and delivered prompt service. We are dedicated to ensuring your vehicle is running safely and efficiently. See you at your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 23, 2016

immediate help away from home I live in NYC. Enroute to a boat race my battery decided to die at a stop near Hartford. Hammond Audi Service came to the rescue. They fit me into t More

by 176ELAINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hi 176ELAINE, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that our team was able to replace your battery for you in a prompt manner so that you could attend your race! We are dedicated to ensuring that your vehicle is running safely and efficiently. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 23, 2016

Wonderful people, wonderful dealership! Ron Palladino, our salesman, is absolutely top notch! The manager, Danny, just as great! We never found anything confusing, negative, or unpleasant More

by GFLINTON
Recommend Dealer
Yes
Employees Worked With
danny, Drew White, Ron Palladino
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hello GFLINTON, Thank you for choosing Hoffman Audi of East Hartford and for providing us with feedback about your recent visit. We are happy to read that Ron, Danni and the sales team ensured that you were happy and comfortable in every step of the process, and answered all your questions and concerns. Please let us know anytime you have any questions or service needs as we are here for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 23, 2016

Very smooth! Peter, kept updating as needed and very helpful. Easily approachable. Went extra mile to make sure it was a smooth transition. Jackie, guided well More

by NR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Smith, Peter Helou
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hi NR, Thank you for choosing Hoffman Audi of East Hartford and for providing us with your feedback about your recent purchase. We are pleased to hear that Peter, Jackie and the team were approachable, helpful, and went the extra mile to ensure that your transaction and buying experience was smooth and easy. We are dedicated to ensuring an exceptional experience at every visit and look forward to seeing you when you’re in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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