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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,275 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,275 reviews

September 05, 2016

Regular service interval The Hoffman Audi service center consistently fulfills my expectations and this time was no different. Easy to schedule on line. Was able to secure a More

by RSHETTLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hi RSHETTLE, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that you enjoyed our loaner vehicle service and that your vehicle’s service was performed in a prompt manner and you were ready to get back on the road again as soon as possible! We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 04, 2016

Service took to long I knew from the start that this was not going to go well. Communication at this center was lacking. I waiting two and a half hours for a job that was More

by KARENRAIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Athena Lindquist
Sep 20, 2016 -

Hoffman Audi of East Hartford responded

Hello KARENRAIA, Thank you for choosing Hoffman Audi of East Hartford. We appreciate you taking the time to share feedback on your most recent visit and are truly sorry for the extended wait time you experienced. We value your time and have shared your comments with our team as we are continuously looking to improve our processes. We look forward to the opportunity to serve you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 04, 2016

Easy Service Alex is a great service advisor and makes the visit go fast and uneventfully. really good guy. i'd be happy to work within every time. More

by CARYL0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hi CARYL0, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Alex and the team ensured that the maintenance your vehicle needed was completed in a prompt manner with no hiccups. We are dedicated to ensuring your vehicle is running safely and efficiently. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 02, 2016

Great job Very enjoyable experience for the second time in three years with Hoffman. Excellent service, dependable staff and a plethora of inventory which made More

by WILLIAM_COSCARELLI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Natter, Jackie Smith
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hi WILLIAM_COSCARELLI, Thank you for choosing Hoffman Audi of East Hartford and congratulations on your recent purchase. We are pleased to hear that our team was able to match you with a vehicle to suit all your needs and provide you with excellent customer service. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you when you’re in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 02, 2016

Buying a new car Friendly staff Knowledgeable and efficient. Stacey and Jackie were very patient with us , Stacey made sure car was ready on time after a long day More

by BBARRAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Smith, Stacey Violette
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hi BBARRAK, Thank you for choosing Hoffman Audi of East Hartford and for providing us with your feedback about your recent visit. We are pleased to hear that Stacey, Jackie and our staff was friendly, knowledgeable, and took the time to ensure the vehicle you purchased was exactly what you wanted. We value you as our customer and are dedicated to ensuring you have an exceptional experience at every visit. See you when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 02, 2016

35k service on my 2016 A3 There was no wait, my ride was ready and Jason was friendly and helpful. This is exactly the service that I've come to expect from Hoffman. More

by DJDENKER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hi DJDENKER, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Jason and the team were friendly and helpful. We are dedicated to ensuring that your vehicle is running safely and efficiently. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 01, 2016

Consistently excellent service at Hoffman Audi. Personnel are courteous, and careful with my automobile. The service technicians are well-trained, and capable of explaining repairs More

by DON.HAFNER
Recommend Dealer
Yes
Employees Worked With
Elliot Matos, Mark Natter, Jason McGinnis, Olivia Roy
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hi DON.HAFNER, Thank you for continuing to trust Hoffman Audi of East Hartford with your vehicle service needs for the past 16 years! We are pleased to hear that our team is courteous and careful with your vehicle and that our technicians have been able to answer all your questions and concerns and fully explain the maintenance needed. We value you as our customer and are always here to ensure your vehicle is running safely and efficiently. See you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 01, 2016

Excellent customer service! All of the staff I encountered were professional, helpful and courteous. It's always a pleasure to have my car serviced at Hoffman Audi. They take gre More

by Audi Duty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hi Audi Duty, Thank you for trusting Hoffman Audi of East Hartford with your vehicle service needs. We are pleased to hear that6 our team was professional, helpful and courteous during your recent visit. We value you as our customer and are always here to ensure that your vehicle is running safely and efficiently. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 01, 2016

Buying new Q3 Location was immaculate, friendly and professional. No complaints whatsoever on my experience. I've bought two cars at Hoffman Audi, and would buy my More

by MATTHEW.CONBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Natter
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hello MATTHEW.CONBOY, Thank you for choosing Hoffman Audi of East Hartford and congratulations on your recent purchase. We are pleased to hear that you enjoyed our showroom and that our team was friendly and professional. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you when you’re in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 01, 2016

I love my new Audi s6 This was actually my seventh or eight purchase between Hoffman Porsche/ Audi and I am well satisfied. Steve and his team were great, I highly recommen More

by LAT996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Steller
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hello LAT996, Thank you for choosing Hoffman Audi of East Hartford and congratulations on your most recent purchase. We are pleased to hear that Steve and the team were able to ensure that you are completed satisfied with your purchase. We value you as our customer and are dedicated to ensuring you have an exceptional experience at every visit. See you when your vehicle is in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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