Hoffman Audi of East Hartford
East Hartford, CT
Filter Reviews by Keyword
By Type
Showing 1,275 reviews
Buying the Q5 was super-easy After looking at various SUVs and dealers nearby in CT (and in FL), we are very happy we got the Q5 at Hoffman. It was an excellent experience, from After looking at various SUVs and dealers nearby in CT (and in FL), we are very happy we got the Q5 at Hoffman. It was an excellent experience, from a start on the phone with Heather to set up our appointment to working with Adrian Hester to find the right Q5 at the right price. Adrian was very knowledgeable and professional, and it was actually a pleasure to get the car with his help. The whole process was quick and smooth. Though we live in Northwest CT, nearly 50 miles away, we are delighted to work with Adrian and the team at Hoffman. More
Feel comfortable I feel great and comfortable. It's convenient and efficient. Olivia is very friendly and knowledgeable. However I did get a small scratch which is res I feel great and comfortable. It's convenient and efficient. Olivia is very friendly and knowledgeable. However I did get a small scratch which is result of repairing process but it's not a big deal. More
Good experience on 2017 Q7 Excellent experience overall. We found Sylvestrr to be prompt, friendly and make our purchase fun and stress free. He was thorough in his understandin Excellent experience overall. We found Sylvestrr to be prompt, friendly and make our purchase fun and stress free. He was thorough in his understanding of the features of the car More
Standard maintenance Clean atmosphere, conducive to working while you wait and friendly staff. Honest assessment of the vehicle is appreciated and maintenance was performe Clean atmosphere, conducive to working while you wait and friendly staff. Honest assessment of the vehicle is appreciated and maintenance was performed timely. I will continue to utilize this dealership in the future. More
Very Satisfied Very satisfied with my first service experience (5K) with Hoffman Audi. Jason listened to my concerns and took the time to answer all questions thoro Very satisfied with my first service experience (5K) with Hoffman Audi. Jason listened to my concerns and took the time to answer all questions thoroughly and completely. More
25k Service Everybody was friendly and customer service oriented. While I was waiting on follow up on something, multiple people inquired whether or not I was be Everybody was friendly and customer service oriented. While I was waiting on follow up on something, multiple people inquired whether or not I was being helped. I loved being able to schedule my appointment online. It was also great receiving a text appointment reminder and a text letting me know my car was ready. I'll continue to use Hoffman Audi as long as I own my Audi Thanks! More
Wonderful Service As Usual! Hoffman is always a wonderful business to deal with and everyone is so nice. We always wait for service giving us time to browse around the showroom. Hoffman is always a wonderful business to deal with and everyone is so nice. We always wait for service giving us time to browse around the showroom. More
45K Service "All 10's for Miss Olivia :)" My allroad needed 45K service and a control module needed upgrade. Olivia recommended a wheel alignment because they "All 10's for Miss Olivia :)" My allroad needed 45K service and a control module needed upgrade. Olivia recommended a wheel alignment because they noticed particular wear on the pirelli tires. Thanks Olivia! More
Great It was quicker than what I expected and also the guy who help me Alexis he was great. I am satisfied with the result. I like the service It was quicker than what I expected and also the guy who help me Alexis he was great. I am satisfied with the result. I like the service More
Tune-up, new wipers, recall fix for heating The service is great, prompt and friendly. The loaner cars are excellent and allowed me to test drive a a newer Q5. Parts are very expensive however. The service is great, prompt and friendly. The loaner cars are excellent and allowed me to test drive a a newer Q5. Parts are very expensive however. More