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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,275 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,275 reviews

September 19, 2016

Buying the Q5 was super-easy After looking at various SUVs and dealers nearby in CT (and in FL), we are very happy we got the Q5 at Hoffman. It was an excellent experience, from More

by KSBEATTY1214
Recommend Dealer
Yes
Employees Worked With
Heather, Adrian Hester
Sep 27, 2016 -

Hoffman Audi of East Hartford responded

Hello KSBEATTY1214, thank you for choosing Hoffman Audi of East Hartford, and congratulations on the purchase of your new Q5! We are delighted to hear that Adrian and the team were able to make the buying experience seamless through their professionalism and their knowledge of the vehicle. We are dedicated to providing the best sales experience. Any time you have a question or have a service need for your new car just let us know. We are here to help keep things running beautifully for the years ahead! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust

September 19, 2016

Feel comfortable I feel great and comfortable. It's convenient and efficient. Olivia is very friendly and knowledgeable. However I did get a small scratch which is res More

by JUNTAO888888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Nov 04, 2016 -

Hoffman Audi of East Hartford responded

Hello JUNTAO888888, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Olivia and the team made you feel comfortable and were friendly and knowledgeable. We apologize for the scratch that your vehicle incurred during your visit and would love to repair it for you; however we could not find you in our system from your username listed on DealerRater. When it is convenient for you would you please call Olivia Roy at (860) 290-6368? Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 17, 2016

Good experience on 2017 Q7 Excellent experience overall. We found Sylvestrr to be prompt, friendly and make our purchase fun and stress free. He was thorough in his understandin More

by ANA_GUPTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Smith, Sylvester Evans
Sep 21, 2016 -

Hoffman Audi of East Hartford responded

Hello ANA_GUPTE, thank you for choosing Hoffman Audi of East Hartford, and congratulations on your new vehicle. We are pleased to hear that Sylvester and the team were able to answer all of your questions and provide excellent customer service. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your vehicle is in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 17, 2016

Standard maintenance Clean atmosphere, conducive to working while you wait and friendly staff. Honest assessment of the vehicle is appreciated and maintenance was performe More

by JKEOLA2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Sep 21, 2016 -

Hoffman Audi of East Hartford responded

Hi JKEOLA2003, thank you for trusting Hoffman Audi of East Hartford for all of your service needs. It pleases us to know that our staff was able to perform the maintenance on your vehicle in a timely and efficient manner. We value our customer’s opinions and look forward to seeing you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

September 16, 2016

Very Satisfied Very satisfied with my first service experience (5K) with Hoffman Audi. Jason listened to my concerns and took the time to answer all questions thoro More

by RBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Sep 21, 2016 -

Hoffman Audi of East Hartford responded

Hello RBrown, thank you for trusting Hoffman Audi of East Hartford for your service needs. We are pleased to know that Jason and the team were able to answer all of your questions effectively and promptly. We are dedicated to providing excellent and efficient service for all of our customers. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

September 15, 2016

25k Service Everybody was friendly and customer service oriented. While I was waiting on follow up on something, multiple people inquired whether or not I was be More

by BCRAB63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dd
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hi BCRAB63, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to know that you enjoyed our online and text message system and that our staff was friendly and customer service oriented. We are dedicated to ensuring that your vehicle is running safely and efficiently. Let us know anytime you have questions or additional service needs as we are here for you! Sincerely, Alison Gilbert, Reputation management Specialist, Hoffman Auto Group. Driven by Trust.

September 15, 2016

Wonderful Service As Usual! Hoffman is always a wonderful business to deal with and everyone is so nice. We always wait for service giving us time to browse around the showroom. More

by DAVIDW70
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn, Steve Steller
Sep 21, 2016 -

Hoffman Audi of East Hartford responded

Hello DAVIDW70, thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. It is wonderful to hear that you enjoyed your experience with our team. If you are ever in need of a new vehicle we would be happy to help you! We value our customer’s opinions. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 14, 2016

45K Service "All 10's for Miss Olivia :)" My allroad needed 45K service and a control module needed upgrade. Olivia recommended a wheel alignment because they More

by JACK.HILTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Sep 20, 2016 -

Hoffman Audi of East Hartford responded

Hello JACK.HILTON, Thank you for choosing Audi of East Hartford for your vehicle service needs. We are happy to hear that Olivia and the team were able to help you with your control module and wheel alignment. We value your feedback and hope to see you again! Kind regards, Alison Gilbert, Reputation Management specialist, Hoffman Auto Group. Driven by Trust.

September 14, 2016

Great It was quicker than what I expected and also the guy who help me Alexis he was great. I am satisfied with the result. I like the service More

by CHOIHYEJIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Sep 20, 2016 -

Hoffman Audi of East Hartford responded

Hello CHOIHYEJIN, thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that Alexis and the team were able to help you in a quick and efficient manner. Our customer satisfaction is important to us. We hope to see you again! Kind regards, Alison Gilbert, reputation Management Specialist, Hoffman Auto Group. Driven by trust.

September 14, 2016

Tune-up, new wipers, recall fix for heating The service is great, prompt and friendly. The loaner cars are excellent and allowed me to test drive a a newer Q5. Parts are very expensive however. More

by KM1ESTATE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Sep 21, 2016 -

Hoffman Audi of East Hartford responded

Hi KM1ESTATE, thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear about how happy you were with your loaner car, and the newer Q5! Hoffman Audi takes your safety and experience of your vehicle very seriously. Since Audi vehicles are very high quality, it is important to equip them with proper parts from Audi to make sure the automobiles are performing at their best. We look forward to seeing you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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