Hoffman Audi of East Hartford

Feel comfortable I feel great and comfortable. It's convenient and efficient. Olivia is very friendly and knowledgeable. However I did get a small scratch which is res I feel great and comfortable. It's convenient and efficient. Olivia is very friendly and knowledgeable. However I did get a small scratch which is result of repairing process but it's not a big deal. More

Good experience on 2017 Q7 Excellent experience overall. We found Sylvestrr to be prompt, friendly and make our purchase fun and stress free. He was thorough in his understandin Excellent experience overall. We found Sylvestrr to be prompt, friendly and make our purchase fun and stress free. He was thorough in his understanding of the features of the car More

Standard maintenance Clean atmosphere, conducive to working while you wait and friendly staff. Honest assessment of the vehicle is appreciated and maintenance was performe Clean atmosphere, conducive to working while you wait and friendly staff. Honest assessment of the vehicle is appreciated and maintenance was performed timely. I will continue to utilize this dealership in the future. More

Very Satisfied Very satisfied with my first service experience (5K) with Hoffman Audi. Jason listened to my concerns and took the time to answer all questions thoro Very satisfied with my first service experience (5K) with Hoffman Audi. Jason listened to my concerns and took the time to answer all questions thoroughly and completely. More

25k Service Everybody was friendly and customer service oriented. While I was waiting on follow up on something, multiple people inquired whether or not I was be Everybody was friendly and customer service oriented. While I was waiting on follow up on something, multiple people inquired whether or not I was being helped. I loved being able to schedule my appointment online. It was also great receiving a text appointment reminder and a text letting me know my car was ready. I'll continue to use Hoffman Audi as long as I own my Audi Thanks! More

Wonderful Service As Usual! Hoffman is always a wonderful business to deal with and everyone is so nice. We always wait for service giving us time to browse around the showroom. Hoffman is always a wonderful business to deal with and everyone is so nice. We always wait for service giving us time to browse around the showroom. More

45K Service "All 10's for Miss Olivia :)" My allroad needed 45K service and a control module needed upgrade. Olivia recommended a wheel alignment because they "All 10's for Miss Olivia :)" My allroad needed 45K service and a control module needed upgrade. Olivia recommended a wheel alignment because they noticed particular wear on the pirelli tires. Thanks Olivia! More

Great It was quicker than what I expected and also the guy who help me Alexis he was great. I am satisfied with the result. I like the service It was quicker than what I expected and also the guy who help me Alexis he was great. I am satisfied with the result. I like the service More

Tune-up, new wipers, recall fix for heating The service is great, prompt and friendly. The loaner cars are excellent and allowed me to test drive a a newer Q5. Parts are very expensive however. The service is great, prompt and friendly. The loaner cars are excellent and allowed me to test drive a a newer Q5. Parts are very expensive however. More

Outstanding customer service!! Received a notice from Audi that the climate control module on my Q5 needed attention. Mentioned that need very briefly to my customer service adviso Received a notice from Audi that the climate control module on my Q5 needed attention. Mentioned that need very briefly to my customer service advisor, Olivia Roy, and I immediately had a very convenient appointment for service. I was there at the appointed time and, as Ms. Roy promised, the work was done very quickly and completely while I waited. Her service, and that of Hoffman Audi, leave nothing to be desired. I often recommend Hoffman service and my service advisor to others. I've never been disappointed. More