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Hoffman Audi of East Hartford
East Hartford, CT
1,274 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,274 reviews
September 24, 2016
Simply Awesome Friendly, professional and quality through and through. Always a pleasure to work with and loaner car or shuttle rides makes it easy. It's great to de Friendly, professional and quality through and through. Always a pleasure to work with and loaner car or shuttle rides makes it easy. It's great to deal with a company that delivers behind their promises every time. Thank you!! More
by STEVEN.SOMEN
Verified CustomerEmployees Worked With
Tom-shuttle driver, Stacey Violette, Athena Lindquist
September 22, 2016
The dealeeships is so welcoming My friend Peter Helou is the best he is so freindly and does his job so great he helped me a lot to he's the best in the business. My friend Peter Helou is the best he is so freindly and does his job so great he helped me a lot to he's the best in the business. More
by S.A.ALSHAWAF
Employees Worked With
Peter Helou
September 22, 2016
Fantastic all around service! I received excellent all around service from Sylvester Evans and the rest of the Hoffman Audi team during the purchase of my new vehicle. It was a sea I received excellent all around service from Sylvester Evans and the rest of the Hoffman Audi team during the purchase of my new vehicle. It was a seamless process compared to other dealerships that I have worked with in the past. More
by CMCADAM
Employees Worked With
Jackie Smith, Sylvester Evans
September 22, 2016
Exceptional Olivia was exceptionally knowledgable, pleasant, and conscientious when facilitating my service. She arranged a test drive with Joel, who was also "k Olivia was exceptionally knowledgable, pleasant, and conscientious when facilitating my service. She arranged a test drive with Joel, who was also "knowledgable, pleasant, and conscientious," and helped troubleshoot and diagnose the issue, advised me on the implications and made recommendations. More
by PIERCEMD
Employees Worked With
Joel, Olivia Roy
September 21, 2016
Great service at first but no follow through! My 2007 A4 was in for recall work in January of 2015 and it was great but after 15k miles a gasket they replaced was leaking ( which had not been leak My 2007 A4 was in for recall work in January of 2015 and it was great but after 15k miles a gasket they replaced was leaking ( which had not been leaking prior to the recall work and 88k miles) and I could not get a call back from service about getting this fixed and why it was not covered. After a week of trying with both the service advisor and trying to get ahold of the service manager, no calls back so I took the next step to call Audi of America. They were great as well and super helpful on the phone but after all was said and done they stand behind their 12 month/12k mile workmanship warranty so they won't cover the repair. I have been an avid vw and Audi customer and have owned 6 all purchased from certified dealers and I'm beyond shocked at they don't stand behind the work. I would not recommend going here. More
by JJSEPLOWITZ
Employees Worked With
Elliot Matos, Olivia Roy
September 21, 2016
Good service, nice people, but not sure what I purchased I brought my car in for an oil change and diagnostic. I was told that all of the fluids needed to be filled. The cost was $720 (which included a dis I brought my car in for an oil change and diagnostic. I was told that all of the fluids needed to be filled. The cost was $720 (which included a discount coupon for the oil change) and I'm not sure if the fluids were drained and replaced or merely "topped them off" which is what the service person (who was very nice and professional) said. One of the fluids was the window washer fluid! More
by KATHYE_CIPES
Employees Worked With
I don't know his name.
September 20, 2016
Q7 Leased I recently leased a Q7 from Adrian Hester at Hoffman Audi. Adrian was very knowledgeable and took all the time we needed at delivery to explain all I recently leased a Q7 from Adrian Hester at Hoffman Audi. Adrian was very knowledgeable and took all the time we needed at delivery to explain all electronics. I highly recommend both Adrian & Hoffman. Steve D. More
by Dickeye1
Employees Worked With
Adrian Hester
September 20, 2016
Unorganized check in, took too long for an re key. I made an appt. to have a key programed for a car I recently bought.. When I arrived, they had no record of my appt., then I had to wait because ther I made an appt. to have a key programed for a car I recently bought.. When I arrived, they had no record of my appt., then I had to wait because there were no service advisors available. In and out should have taken about an hour. I was there for over 2 hours. This was not a good first impression. I never have had this type of experience at the Volvo dealer. May or may not return. More
by DAR829
Employees Worked With
can't remember employee name
September 20, 2016
Excellent Sales great. Hope service is the same to many words we will see when I need help hope it works like sales You have good showroom Sales great. Hope service is the same to many words we will see when I need help hope it works like sales You have good showroom More
by JHS1635
Employees Worked With
Jackie Smith, Dylan Bigge
September 19, 2016
Buying the Q5 was super-easy After looking at various SUVs and dealers nearby in CT (and in FL), we are very happy we got the Q5 at Hoffman. It was an excellent experience, from After looking at various SUVs and dealers nearby in CT (and in FL), we are very happy we got the Q5 at Hoffman. It was an excellent experience, from a start on the phone with Heather to set up our appointment to working with Adrian Hester to find the right Q5 at the right price. Adrian was very knowledgeable and professional, and it was actually a pleasure to get the car with his help. The whole process was quick and smooth. Though we live in Northwest CT, nearly 50 miles away, we are delighted to work with Adrian and the team at Hoffman. More
by KSBEATTY1214
Employees Worked With
Heather, Adrian Hester
