Hoffman Audi of East Hartford

easy and complete Had general maintenance on car, and had a second appointment to have new tires installed and balanced. Very timely ,provided a loaner vehicle on both Had general maintenance on car, and had a second appointment to have new tires installed and balanced. Very timely ,provided a loaner vehicle on both occasions. Jason was my contact at the dealership and he was very good More

75,000 mile service and repair Jason and the mechanics at East Hartford Hoffman Audi are always helpful, informative and top-notch I appreciate their service and continue to be a Jason and the mechanics at East Hartford Hoffman Audi are always helpful, informative and top-notch I appreciate their service and continue to be a faithful customer thank you Angela Grano More

simonizing car Adrian was responsive and attentive. Service was good, my car was returned car on time. The problem was fixed and car came back clean, better conditio Adrian was responsive and attentive. Service was good, my car was returned car on time. The problem was fixed and car came back clean, better condition than expected More

Great at keeping you updated, best service! This dealership is great, everyone I dealt with were very pleasant, especially Jason in service. He kept me informed on my vehicle at all times. They This dealership is great, everyone I dealt with were very pleasant, especially Jason in service. He kept me informed on my vehicle at all times. They truly care about the customer and doing a great job. My car runs like new since getting it back. I am beyond happy with my experience and will for sure be returning. More

2006 S4 - Clutch repair Brought in car with clutch issue. Felt like it lost hydraulic assist. New clutch was involved. Picked it up and there was an issue with play/slap i Brought in car with clutch issue. Felt like it lost hydraulic assist. New clutch was involved. Picked it up and there was an issue with play/slap in the clutch depression. Robert was very communicative during the process. Brought the car back and met with Joel to review the issue. He confirmed that he experienced the issue himself. Dropped the car off. Tried power bleeding lines, but to no avail. Joel pulled the transmission to inspect the clutch and noticed pressure plate fingers height slightly elevated compared to other ones. Ordered and installed new pressure plate and the car still has some play/slap when depressing clutch after depressing and not releasing all the way to the top, but for normal clutch operation (full depress, full lift) seems to be working well. Although it took a couple of weeks to get it right, I appreciate the communication from Robert and the extra attention and follow through from Joel. More

Sylvester Evans is a true professional I wanter to ask questions and take a couple of cars out for a test drive. After a rocky start when we arrived on the lot the sales manager met with us I wanter to ask questions and take a couple of cars out for a test drive. After a rocky start when we arrived on the lot the sales manager met with us and listened to what I wanted then walked out and got Sylvester Evans to come in and take over the conversations with us. I took both Q5 2.0 and 3.0 for a drive. Sylvester sat down with me answered all of my questions and told me the major differences with the two vehicles. I am pleased to say Sylvester was right on all points. I love my new Q5 3.0. Thank you Sylvester and thank you Dani for calling me to come back to talk. More

Excellent Service Everyone on the service team is pleasant and experienced. This makes for a quick drop off and paperwork is ready to get me on my way. Always a p Everyone on the service team is pleasant and experienced. This makes for a quick drop off and paperwork is ready to get me on my way. Always a pleasure to deal with the service team. Thanks! More

Mr Natter was professional, and knowledgeable. Buying our new A7 was a pleasure. The price was competitive and sales team was excellent. We look forward to a long relationship with Hoffman Audi of Buying our new A7 was a pleasure. The price was competitive and sales team was excellent. We look forward to a long relationship with Hoffman Audi of Hartford. More

Unscheduled maintenance Courteous and timely service. Listened and took notes re description of problem, followed up with a text message re troubleshooting/repair progress, Courteous and timely service. Listened and took notes re description of problem, followed up with a text message re troubleshooting/repair progress, and everything was done on time. Lastly, the issue was covered under warranty. More

Used Q7 Purchase I recently purchased a used Q7 from Stacey, and hands down it was the best experience I've received from a dealer yet. Stacey was super informative, a I recently purchased a used Q7 from Stacey, and hands down it was the best experience I've received from a dealer yet. Stacey was super informative, and not pushy. The dealership was super professional and friendly to deal with. Drew was great with the finances and doing his best to find us the best rates. I definitely recommend Hoffman Audi of East Hartford More