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Hoffman Audi of East Hartford
East Hartford, CT
1,275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,275 reviews
October 19, 2016
Across the Miles I live and work in Chicago and my car is garaged at my home in West Hartford so I assumed I couldn't get my to service check up. Sylvester Evans emai I live and work in Chicago and my car is garaged at my home in West Hartford so I assumed I couldn't get my to service check up. Sylvester Evans emailed me to remind me of my routine service. When I explained ai was unable to get my Audi to the Hoffman facility, he offered to pick it up in West hartford and deliver it back for me. I was able to pay my charges online and was delighted with this service. I was in Chicago the entire time. More
by Happy in CHiTown
Verified CustomerEmployees Worked With
Sylvester Evans
October 19, 2016
Good Service, Detail was lacking Everyone was very friendly and the service was handled great. However the vacuuming and detailing of the car was sub-par. If you are going to do somet Everyone was very friendly and the service was handled great. However the vacuuming and detailing of the car was sub-par. If you are going to do something then it should be done well, and this was not. There was dirt on the floor mats and the windows looked like they had a lot of spray/cleaner residue on them. More
by SATYAM.M.DESAI
Employees Worked With
Alexis Serrano
October 18, 2016
Overall a good experience Dealer was attentive prior to making the sale. Dealer said they were proficient with handling out of state residents buying a car in CT however they Dealer was attentive prior to making the sale. Dealer said they were proficient with handling out of state residents buying a car in CT however they need to become more familiar with the RMV/Insurance paperwork needed. Finance paperwork handling was quick. Car presentation in storeroom nice touch. More
by recentbuyer
Employees Worked With
Drew White, Peter Helou
October 18, 2016
Great first experience with Hoffman Hoffman's appointment service via phone was awful. But once at the service center in E. Hartford, the service was excellent. Friendly, professional, Hoffman's appointment service via phone was awful. But once at the service center in E. Hartford, the service was excellent. Friendly, professional, waiting area full of amenities, informative staff, quick in/out, loaner vehicle offered, convenient text communications during the repair process. I will return for future service. More
by MKLOCZKO
Employees Worked With
Alexis Serrano
October 17, 2016
Awesome experience! I felt "at home" at Hoffman from the moment I walked in. There was absolutely no pressure from anyone, everyone was extremely helpful and friendly wit I felt "at home" at Hoffman from the moment I walked in. There was absolutely no pressure from anyone, everyone was extremely helpful and friendly without being in-your-face. Rpn Palladino was knowledgeable and attentive to my needs. More
by SKELLNER
Employees Worked With
Drew White, Ron Palladino
October 17, 2016
Excellent Service Brought my 2016 S4 in for its 15k service. Scheduled a week in advanced and received a loaner. Quick in and quick out, and all work was done as expect Brought my 2016 S4 in for its 15k service. Scheduled a week in advanced and received a loaner. Quick in and quick out, and all work was done as expected. Have brought my car in twice for service and couldn't be more pleased. More
by RALLM7
Employees Worked With
Robert Hlasyszyn
October 15, 2016
Audi Krauss 2012 A4 Alles Gut Gut arbiete. Everyone there within the dealer ship were very amicable and affable as well as professional. Michael was very knowledgeable Alles Gut Gut arbiete. Everyone there within the dealer ship were very amicable and affable as well as professional. Michael was very knowledgeable and personable. More
by KRAUSZ71
Employees Worked With
Michael Interlandi
October 15, 2016
Excellent experience Olivia was prompt, knowledgeable, attentive and friendly. She answered my every question and took care of everything in a quick and efficient manner. Olivia was prompt, knowledgeable, attentive and friendly. She answered my every question and took care of everything in a quick and efficient manner. She followed up with requested information. The only comment I would make is that I was expecting a phone call when the car was ready, and I received a text message instead. I was not expecting this and was not aware of this for several hours. More
by MARKSKE1212
Employees Worked With
Jason McGinnis, Olivia Roy
October 14, 2016
Excellent Service was exactly as explained when making appointment. Service rep was professional and knowledgeable. Vehicle ready when promised. Drop off and Service was exactly as explained when making appointment. Service rep was professional and knowledgeable. Vehicle ready when promised. Drop off and payment/pick up very easy. More
by JIM_CHERRY
Employees Worked With
Jason McGinnis
October 13, 2016
Service Very efficient, friendly and right in time. The waiting lounge was top notch. Jason made sure I had everything I needed while I was waiting. Very efficient, friendly and right in time. The waiting lounge was top notch. Jason made sure I had everything I needed while I was waiting. More
by JOSAS
Employees Worked With
Jason McGinnis
