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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,275 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,275 reviews

October 25, 2016

Great experience What a great experience, everyone was great. Great follow up and customer service. service was done in prompt manner, and very professional. I wil More

by service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliot Matos, Alexis Serrano
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hello service, Thank you for trusting Hoffman Audi of East Hartford with your vehicle service needs. We are pleased to hear that our team provided you with great customer service and follow-up. We value you as our customer and are always here to ensuring that your vehicle is running safely and efficiently. Thank you for your feedback and recommendation! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

October 25, 2016

Amazing Experience I can't thank the service staff enough for such an amazing experience. They were professional curtious and polite. They serviced my car in record ti More

by RW0830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn, Peter Helou
Oct 25, 2016 -

Hoffman Audi of East Hartford responded

Hi RWO830, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that Rob and the team provided you with courteous and polite customer service and performed the maintenance to your vehicle in a prompt manner so that we could get you back out on the road again as soon as possible. We value you as our customer and are always here to ensure that your vehicle is running safely and efficiently. See you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 25, 2016

the team was very accomodating The team is always very accommodating. Athena and Alexis are always positive and helpful. They seem to have my best interest at heart and always try t More

by SEAN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hi SEAN4, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Athena, Alexis and the team were accommodating, positive, helpful and ensure that everything is taken care of in a timely manner. We are dedicated to ensuring your vehicle is running safely and efficiently. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 24, 2016

Easy, Expert, and Efficient service From setting up my appointment online, to the arrival and loaner service, to text updates throughout the day and the return process...everything was e More

by DIANASOUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Oct 24, 2016 -

Hoffman Audi of East Hartford responded

Hi DIANASOUSA, Thank you for trusting Hoffman Audi of East Hartford with your vehicle service needs. We are happy to hear that the team was able to address the concerns you had with your vehicle and took the time to answer all your questions. Thank you so much for your feedback and your continued trust in Hoffman Audi to keep your vehicle in excellent condition. We look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 24, 2016

Great service As always I was in and out quickly with my loaner vehicle while the service was being done on my Q3. Everyone is very friendly and professional. More

by ROGER777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Interlandi
Oct 24, 2016 -

Hoffman Audi of East Hartford responded

Hello ROGER777, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that the maintenance your Q3 needed was addressed promptly and that everyone was friendly and professional. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. We look forward to your next visit. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 24, 2016

professional and efficient always a great experience in the service department! Team is professional and focused on making the customer experience top shelf. I have and would More

by JOSEPH.CLARK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Interlandi
Oct 24, 2016 -

Hoffman Audi of East Hartford responded

Hello JOSEPH.CLARK0, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that our team was professional and provided you with great customer service. Thank you so much for your feedback, recommendation, and your continued trust in Hoffman Audi to keep your vehicle in excellent condition. We look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 22, 2016

Smooth Purchasing Experience I live in Maine but found a car that interested me at a reasonable price at Hoffman. With a few phone calls and emails we were able to finalize this More

by Michael and Kristen
Recommend Dealer
Yes
Employees Worked With
Jackie Smith, Dylan Bigge
Oct 24, 2016 -

Hoffman Audi of East Hartford responded

Hello Michael and Kristen, Thank you for choosing Hoffman Audi of East Hartford and congratulations on your recent purchase! We are happy to hear that Dylan, Jackie and the team were able to ensure the process was handled smooth over phone and e-mail and that the vehicle you wanted was prepped and ready for you when you arrived at the dealership. Thank you for your feedback and let us know any time you have questions or service needs as we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 21, 2016

Courteous, Efficient and Professional I brought my 2015 A6 to Hoffman to have some routine work performed. Everyone from the customer service representative (Michael) to the cashier was e More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Interlandi
Oct 21, 2016 -

Hoffman Audi of East Hartford responded

Hi SatisfiedCustomer, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs! We are happy to hear that Michael and the team were able to provide you with courteous and professional customer service, and that you enjoyed our loaner vehicle! We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 19, 2016

Excellent Service! Athena Lindquist did a superb job checking me in and out and making sure everything went smoothly. She's warm, friendly, professional and very efficie More

by BBEATT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Oct 19, 2016 -

Hoffman Audi of East Hartford responded

Hi BBEATT0, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Athena and the team were able to ensure that your visit was fast and smooth. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. See you next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 19, 2016

Excellent first experience! Everything went very smoothly and in the time that was predicted! Michael was very extremely nice. Not only he helped me with the car I came with but More

by KAROLAAA1612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Interlandi
Oct 19, 2016 -

Hoffman Audi of East Hartford responded

Hi KAROLAAA1612, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Michael was able to perform the necessary maintenance on your vehicle while also making suggestions on your other Audi. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. We look forward to your next visit! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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