Hoffman Audi of East Hartford

Amazing Experience I can't thank the service staff enough for such an amazing experience. They were professional curtious and polite. They serviced my car in record ti I can't thank the service staff enough for such an amazing experience. They were professional curtious and polite. They serviced my car in record time. Exceeded my expectations in all areas. Rob was wonderful in every way. I will always and forever more bring my Audi here for service. More

the team was very accomodating The team is always very accommodating. Athena and Alexis are always positive and helpful. They seem to have my best interest at heart and always try t The team is always very accommodating. Athena and Alexis are always positive and helpful. They seem to have my best interest at heart and always try to ensure that everything is taken care in a timely manner. More

Easy, Expert, and Efficient service From setting up my appointment online, to the arrival and loaner service, to text updates throughout the day and the return process...everything was e From setting up my appointment online, to the arrival and loaner service, to text updates throughout the day and the return process...everything was easy and efficient. The mechanics and service reps are experts on the car and the service so didn't speak car language - they explained everything needed to fix my car. More

Great service As always I was in and out quickly with my loaner vehicle while the service was being done on my Q3. Everyone is very friendly and professional. As always I was in and out quickly with my loaner vehicle while the service was being done on my Q3. Everyone is very friendly and professional. More

professional and efficient always a great experience in the service department! Team is professional and focused on making the customer experience top shelf. I have and would always a great experience in the service department! Team is professional and focused on making the customer experience top shelf. I have and would continue to recommend Hoffman Audi to others. More

Smooth Purchasing Experience I live in Maine but found a car that interested me at a reasonable price at Hoffman. With a few phone calls and emails we were able to finalize this I live in Maine but found a car that interested me at a reasonable price at Hoffman. With a few phone calls and emails we were able to finalize this transaction including most paperwork. When I arrived at the dealership the car had been prepped and ready to go. Dylan was super helpful in finalizing the transaction in short time so that we could get back on the road to home. Jackie helped finalize the financial transaction with a pleasant attitude while carefully explaining all that was relevant. Thanks for all of your help and your no pressure approach to sales. More

Courteous, Efficient and Professional I brought my 2015 A6 to Hoffman to have some routine work performed. Everyone from the customer service representative (Michael) to the cashier was e I brought my 2015 A6 to Hoffman to have some routine work performed. Everyone from the customer service representative (Michael) to the cashier was extremely courteous and professional. When I dropped my car off, Michael noted that the 25,000 service was approaching and recommended that service as well as tire rotation. The loaner car that I had requested when making my appointment was ready almost immediately, and I was pleased to receive a 2016 A6. A first class experience. More

Excellent Service! Athena Lindquist did a superb job checking me in and out and making sure everything went smoothly. She's warm, friendly, professional and very efficie Athena Lindquist did a superb job checking me in and out and making sure everything went smoothly. She's warm, friendly, professional and very efficient. More

Excellent first experience! Everything went very smoothly and in the time that was predicted! Michael was very extremely nice. Not only he helped me with the car I came with but Everything went very smoothly and in the time that was predicted! Michael was very extremely nice. Not only he helped me with the car I came with but also gave me some very good tips about our other Audi. I will definitely recommend Hoffman to my family and friends. Great job!! More

Across the Miles I live and work in Chicago and my car is garaged at my home in West Hartford so I assumed I couldn't get my to service check up. Sylvester Evans emai I live and work in Chicago and my car is garaged at my home in West Hartford so I assumed I couldn't get my to service check up. Sylvester Evans emailed me to remind me of my routine service. When I explained ai was unable to get my Audi to the Hoffman facility, he offered to pick it up in West hartford and deliver it back for me. I was able to pay my charges online and was delighted with this service. I was in Chicago the entire time. More