Hoffman Audi of East Hartford
East Hartford, CT
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Great experience What a great experience, everyone was great. Great follow up and customer service. service was done in prompt manner, and very professional. I wil What a great experience, everyone was great. Great follow up and customer service. service was done in prompt manner, and very professional. I will spread the word about Hoffman. More
Amazing Experience I can't thank the service staff enough for such an amazing experience. They were professional curtious and polite. They serviced my car in record ti I can't thank the service staff enough for such an amazing experience. They were professional curtious and polite. They serviced my car in record time. Exceeded my expectations in all areas. Rob was wonderful in every way. I will always and forever more bring my Audi here for service. More
the team was very accomodating The team is always very accommodating. Athena and Alexis are always positive and helpful. They seem to have my best interest at heart and always try t The team is always very accommodating. Athena and Alexis are always positive and helpful. They seem to have my best interest at heart and always try to ensure that everything is taken care in a timely manner. More
Easy, Expert, and Efficient service From setting up my appointment online, to the arrival and loaner service, to text updates throughout the day and the return process...everything was e From setting up my appointment online, to the arrival and loaner service, to text updates throughout the day and the return process...everything was easy and efficient. The mechanics and service reps are experts on the car and the service so didn't speak car language - they explained everything needed to fix my car. More
Great service As always I was in and out quickly with my loaner vehicle while the service was being done on my Q3. Everyone is very friendly and professional. As always I was in and out quickly with my loaner vehicle while the service was being done on my Q3. Everyone is very friendly and professional. More
professional and efficient always a great experience in the service department! Team is professional and focused on making the customer experience top shelf. I have and would always a great experience in the service department! Team is professional and focused on making the customer experience top shelf. I have and would continue to recommend Hoffman Audi to others. More
Smooth Purchasing Experience I live in Maine but found a car that interested me at a reasonable price at Hoffman. With a few phone calls and emails we were able to finalize this I live in Maine but found a car that interested me at a reasonable price at Hoffman. With a few phone calls and emails we were able to finalize this transaction including most paperwork. When I arrived at the dealership the car had been prepped and ready to go. Dylan was super helpful in finalizing the transaction in short time so that we could get back on the road to home. Jackie helped finalize the financial transaction with a pleasant attitude while carefully explaining all that was relevant. Thanks for all of your help and your no pressure approach to sales. More
Courteous, Efficient and Professional I brought my 2015 A6 to Hoffman to have some routine work performed. Everyone from the customer service representative (Michael) to the cashier was e I brought my 2015 A6 to Hoffman to have some routine work performed. Everyone from the customer service representative (Michael) to the cashier was extremely courteous and professional. When I dropped my car off, Michael noted that the 25,000 service was approaching and recommended that service as well as tire rotation. The loaner car that I had requested when making my appointment was ready almost immediately, and I was pleased to receive a 2016 A6. A first class experience. More
Excellent Service! Athena Lindquist did a superb job checking me in and out and making sure everything went smoothly. She's warm, friendly, professional and very efficie Athena Lindquist did a superb job checking me in and out and making sure everything went smoothly. She's warm, friendly, professional and very efficient. More
Excellent first experience! Everything went very smoothly and in the time that was predicted! Michael was very extremely nice. Not only he helped me with the car I came with but Everything went very smoothly and in the time that was predicted! Michael was very extremely nice. Not only he helped me with the car I came with but also gave me some very good tips about our other Audi. I will definitely recommend Hoffman to my family and friends. Great job!! More