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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,275 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,275 reviews

October 28, 2016

Service Above and Beyond Expectation It was service above and beyond expectation when I had my car serviced at Hoffman Audi with Rob Hlasyszyn. I brought the car in for a particular issu More

by GTWHTFD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Oct 28, 2016 -

Hoffman Audi of East Hartford responded

Hi GTWHTFD, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that Rob and the team were able to address your original concerns while also informing you of other issues your vehicle needed addressed. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 27, 2016

No problems. Smooth transaction! No issues. Was accommodating finding me the car I was interested in. Would recommend the dealership to others. Third Audi I have b More

by DMD92EAST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Chin
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hello DMD92EAST, Thank you for choosing Hoffman Audi of East Hartford and for providing us with feedback about your recent visit. We are happy to hear that our team was accommodating in finding you the vehicle you wanted! We are dedicated to ensuring that our customers have an exceptional experience at every visit. See you when you’re in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 27, 2016

Friendly, Fast, and Professional First time at this dealership for service.... Really enjoyed my time there. Fast, friendly, and very professional. They were very thorough, and let m More

by MIKEKELLY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Interlandi
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hi MIKEKELLY0, Thank you for trusting Hoffman Audi for East Hartford for your vehicle service needs. We are happy to hear that our team was fast, friendly, professional, and thorough and completed the maintenance on time. We are dedicated to ensuring that your vehicle is running safely and efficiently. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 27, 2016

Awesome service, awesome staff Everyone in the Service Dept is super friendly & helpful. There is no stress or headaches when getting your vehicle serviced there. They take their t More

by skellyteam6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliot Matos, Robert Hlasyszyn
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hello skellyteam6, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that our service team was friendly and helpful and took the time to make the experience as stress free as possible by explaining the maintenance your vehicle needed thoroughly. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 27, 2016

warranty service Fast, accurate, efficient. Text service works well. Able to have car drop off and pickup done in less than 10 minutes each. Loaner vehicles clean and More

by KBMCCLAINE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hi KBMCCLAINE, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that you enjoyed our text alert service and loaner vehicles and that our team was fast, accurate, and efficient. We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 27, 2016

Exceptional service My request for service was handled efficiently and quickly, and the work was completed to my satisfaction with a loaner car provided while repair done More

by JMTOBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Oct 28, 2016 -

Hoffman Audi of East Hartford responded

Hello JMTOBIN, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that you enjoyed our loaner vehicle and that the service you requested was completed in a prompt and efficient manner. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead! See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management specialist, Hoffman Auto Group. Driven by Trust.

October 26, 2016

Great experience I was given a loaner car which saved me from waiting there. The car was ready on time and I liked the fact that it was washed also. More

by DAVID79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello DAVID79, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that you enjoyed our loaner vehicle and that your vehicle’s maintenance in a prompt manner. We are dedicated to ensuring your vehicle is running safely and efficiently as well as delivering a nicely washed car. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 26, 2016

Wheel refinishing and detail Took great care of my A3. I hit a curb and scraped up two of my wheels. I thought I was going to have to purchase new ones but they were able to ref More

by LIBBYBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn, Alexis Serrano
Oct 27, 2016 -

Hoffman Audi of East Hartford responded

Hi LIBBYBIN, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that you enjoyed our loaner service and that our team refinished your tires to as good as new! We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently as well as delivering a nicely washed car! See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 26, 2016

Audi A3 Took great care of my A3. Quick turnaround. Loaner was available. Great job all around! Event though I have the lower level model they treated me l More

by SASELIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

HelloSASELIG, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that you enjoyed our loaner vehicle system and that our team took great care of your A3! We value you as our customer and dedicated to ensuring that your vehicle is running safely and efficiently. Please let us know anytime you have any further questions or service needs as we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 26, 2016

Tire replacement Excellent and fast service. Everyone was very accommodating. I didn't have an appt but since I had a flat they fit me in. Thank you By the way this More

by LUZMARRERO22013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Oct 26, 2016 -

Hoffman Audi of East Hartford responded

Hello LUZMARRERO22013, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that our team provided you with excellent, fast, and accommodating service and addressed you flat tire despite the fact that you came in without an appointment. We value you as our customer and appreciate your feedback as we are always working on improving our processes. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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