Hoffman Audi of East Hartford
East Hartford, CT
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Service Above and Beyond Expectation It was service above and beyond expectation when I had my car serviced at Hoffman Audi with Rob Hlasyszyn. I brought the car in for a particular issu It was service above and beyond expectation when I had my car serviced at Hoffman Audi with Rob Hlasyszyn. I brought the car in for a particular issue and he identified other things needing attention and took great care of them. Terrific experience and I appreciate it!! More
No problems. Smooth transaction! No issues. Was accommodating finding me the car I was interested in. Would recommend the dealership to others. Third Audi I have b Smooth transaction! No issues. Was accommodating finding me the car I was interested in. Would recommend the dealership to others. Third Audi I have bought here. More
Friendly, Fast, and Professional First time at this dealership for service.... Really enjoyed my time there. Fast, friendly, and very professional. They were very thorough, and let m First time at this dealership for service.... Really enjoyed my time there. Fast, friendly, and very professional. They were very thorough, and let me know exactly what I needed, without a ton of pressure to have it all done immediately. Gave me an honest timeline of when things needed to be done. Also gave me an accurate summary before any work was done. More
Awesome service, awesome staff Everyone in the Service Dept is super friendly & helpful. There is no stress or headaches when getting your vehicle serviced there. They take their t Everyone in the Service Dept is super friendly & helpful. There is no stress or headaches when getting your vehicle serviced there. They take their time explaining what's going on & how they are going to handle it. It's the only place I will take my vehicle. Their staff is trustworthy & pleasant to work with. More
warranty service Fast, accurate, efficient. Text service works well. Able to have car drop off and pickup done in less than 10 minutes each. Loaner vehicles clean and Fast, accurate, efficient. Text service works well. Able to have car drop off and pickup done in less than 10 minutes each. Loaner vehicles clean and new. More
Exceptional service My request for service was handled efficiently and quickly, and the work was completed to my satisfaction with a loaner car provided while repair done My request for service was handled efficiently and quickly, and the work was completed to my satisfaction with a loaner car provided while repair done. More
Great experience I was given a loaner car which saved me from waiting there. The car was ready on time and I liked the fact that it was washed also. I was given a loaner car which saved me from waiting there. The car was ready on time and I liked the fact that it was washed also. More
Wheel refinishing and detail Took great care of my A3. I hit a curb and scraped up two of my wheels. I thought I was going to have to purchase new ones but they were able to ref Took great care of my A3. I hit a curb and scraped up two of my wheels. I thought I was going to have to purchase new ones but they were able to refinish them back to as good as new. The detail came out great and felt like I was driving it new off the lot. Worked around my schedule and they had a loaner available. Overall great experience. More
Audi A3 Took great care of my A3. Quick turnaround. Loaner was available. Great job all around! Event though I have the lower level model they treated me l Took great care of my A3. Quick turnaround. Loaner was available. Great job all around! Event though I have the lower level model they treated me like a star. More
Tire replacement Excellent and fast service. Everyone was very accommodating. I didn't have an appt but since I had a flat they fit me in. Thank you By the way this Excellent and fast service. Everyone was very accommodating. I didn't have an appt but since I had a flat they fit me in. Thank you By the way this field is not counting the words properly. Customers would stop responding to survey. More