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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,275 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,275 reviews

November 30, 2016

Great. Service was prompt and all paperwork was ready when I returned to pick up my car. The jitney shuttle was in good repair and timely. More

by SHIELDSDAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Nov 30, 2016 -

Hoffman Audi of East Hartford responded

Hi SHIELDSDAY, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that our team provided you with prompt service and that all the paperwork was ready for you when you returned to pick up your car. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! See you again at your next scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 30, 2016

recall I brought car in for Audi authorized recall. Loaner car was available, same model as my car but current year. Recall was taken care of, car returned w More

by RRAPPAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Nov 30, 2016 -

Hoffman Audi of East Hartford responded

Hi RRAPPAP, Thank you for choosing Hoffman Audi for your vehicle service needs. We are pleased to read that you enjoyed our loaner service and that our team was able to address the recall on your Audi in a prompt manner. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead, as well as delivering a nicely washed car. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 30, 2016

Excellent Service The service dealt with a recall requested by Audi. The response was very rapid and I had no trouble making an appointment. My car was picked up and More

by BBLECHNER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Nov 30, 2016 -

Hoffman Audi of East Hartford responded

Hello BBLECHNER2, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Rob extremely pleasant and accommodating and that our team addressed your recall in a prompt manner so that we could get you back out on the road again as soon as possible. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy holidays! See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 30, 2016

Low pressure and Hassle free Our sales experience with Steve was exceptional. He provided a great overview of the car and input to other options we considered. Steve and the sal More

by RSCILLIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Steller, Dani Sayegh
Dec 02, 2016 -

Hoffman Audi of East Hartford responded

Hello RSCILLIA, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are pleased to read that Steve and Dani worked with you to find the right vehicle to suit all of your needs. Thank you for your recommendation! We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. Happy Holidays! See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

November 30, 2016

Excellent and convenient service I appreciate Alex's always positive attitude. He is very accommodating and communicates well. The car was taken in for service without a scheduled app More

by SEAN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Dec 02, 2016 -

Hoffman Audi of East Hartford responded

Hello SEAN4, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that Alex was very positive, accommodating, communicative, and ensure that your vehicle’s maintenance was completed in a prompt manner. We value all of your customers and we are dedicated to ensuring an exceptional experience at every visit. Happy Holidays! See you next time! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 29, 2016

Great Experience Everyone was great from the service consultant to the shuttle driver. I was very pleased with the communication I received throughout the service pro More

by SANDYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom the shuttle driver, Athena Lindquist
Nov 29, 2016 -

Hoffman Audi of East Hartford responded

Hello SANDYC, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that everyone from our team was great and that you were pleased with the communication given to you throughout the entire process. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead.Happy Holidays! See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 25, 2016

Very efficient service Service advisor was excellent, since this is my first service on the car I am pleased. I look forward to building a good relationship with this servi More

by wildwillow599
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Nov 28, 2016 -

Hoffman Audi of East Hartford responded

Hi wildwillow599, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Rob was excellent and gave you a great overall first experience with our team. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Let us know anytime you have any further questions or service needs as we are here for you. Happy Holidays! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 24, 2016

5k maintenance on 2016 Audi Unbelievably awesome service. Everybody was super nice and helpful. I was even offered a breakfast sandwich! I did not had it as I had a breakfast bef More

by MALGORZATA_MAKUCH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Nov 25, 2016 -

Hoffman Audi of East Hartford responded

Hello MALGORZATA_MAKUCH, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that you enjoyed our waiting area amenities and that our team was nice, helpful and provided you with an overall awesome experience! We value our customer and we are dedicated to providing an exceptional experience at every visit. Happy Holidays! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 24, 2016

Excellent hospitality Excellent and quick service. Very accommodating when I needed private space to make phone call They were very helpful. Rob is perfect for this job w More

by A.CANNING
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Nov 25, 2016 -

Hoffman Audi of East Hartford responded

Hi A.CANNING, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team was quick, and accommodating and that Rob was very welcoming and knowledgeable. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit so please let us know anytime you have any further questions or service needs. Happy Holidays! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 24, 2016

Allroad service Awesome job by Robert. Prompt, through and knowledgeable. He took the time to keep me updated. I appreciate his consideration of my personal time and More

by LARRY990
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Nov 25, 2016 -

Hoffman Audi of East Hartford responded

Hello LARRY990, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that Rob and the team were prompt, thorough and knowledgeable, and that they took the time to keep you updated every step of the way. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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