Hoffman Audi of East Hartford
East Hartford, CT
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Great. Service was prompt and all paperwork was ready when I returned to pick up my car. The jitney shuttle was in good repair and timely. Service was prompt and all paperwork was ready when I returned to pick up my car. The jitney shuttle was in good repair and timely. More
recall I brought car in for Audi authorized recall. Loaner car was available, same model as my car but current year. Recall was taken care of, car returned w I brought car in for Audi authorized recall. Loaner car was available, same model as my car but current year. Recall was taken care of, car returned washed. More
Excellent Service The service dealt with a recall requested by Audi. The response was very rapid and I had no trouble making an appointment. My car was picked up and The service dealt with a recall requested by Audi. The response was very rapid and I had no trouble making an appointment. My car was picked up and returned as per the agreement when I purchased the car and the driver was extremely pleasant and accommodating a was Rob my service manager. More
Low pressure and Hassle free Our sales experience with Steve was exceptional. He provided a great overview of the car and input to other options we considered. Steve and the sal Our sales experience with Steve was exceptional. He provided a great overview of the car and input to other options we considered. Steve and the sales manager, Dani, worked with us and provided a good deal. I would definitely recommend Hoffman and specifically Steve Steller to anyone considering an Audi. More
Excellent and convenient service I appreciate Alex's always positive attitude. He is very accommodating and communicates well. The car was taken in for service without a scheduled app I appreciate Alex's always positive attitude. He is very accommodating and communicates well. The car was taken in for service without a scheduled appointment and the work was done without delay. More
Great Experience Everyone was great from the service consultant to the shuttle driver. I was very pleased with the communication I received throughout the service pro Everyone was great from the service consultant to the shuttle driver. I was very pleased with the communication I received throughout the service process. Thanks! More
Very efficient service Service advisor was excellent, since this is my first service on the car I am pleased. I look forward to building a good relationship with this servi Service advisor was excellent, since this is my first service on the car I am pleased. I look forward to building a good relationship with this service advisor and this audi dealership. More
5k maintenance on 2016 Audi Unbelievably awesome service. Everybody was super nice and helpful. I was even offered a breakfast sandwich! I did not had it as I had a breakfast bef Unbelievably awesome service. Everybody was super nice and helpful. I was even offered a breakfast sandwich! I did not had it as I had a breakfast before I went for the car maintenance but I was very impressed by the offer. I waited for 1.5 hours very comfortably seated, connected to work and being very productive during that timeframe with work issues resolutions and completing unfinished tasks. A very good experience indeed... THANK YOU!!! More
Excellent hospitality Excellent and quick service. Very accommodating when I needed private space to make phone call They were very helpful. Rob is perfect for this job w Excellent and quick service. Very accommodating when I needed private space to make phone call They were very helpful. Rob is perfect for this job welcoming customers to your establishment. Very knowledgeable knowing what needs to get done on your auto. Was done much quicker than the 2 hours they said it would take. More
Allroad service Awesome job by Robert. Prompt, through and knowledgeable. He took the time to keep me updated. I appreciate his consideration of my personal time and Awesome job by Robert. Prompt, through and knowledgeable. He took the time to keep me updated. I appreciate his consideration of my personal time and the need to plan for my day. More