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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,274 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,274 reviews

December 12, 2016

Purchased a new Audi Q5 Adrian Hester did an outstanding job on my new Audi purchase. He was polite and communicated extremely well during the sales process and all the way More

by Garaudi
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Hester
Dec 12, 2016 -

Hoffman Audi of East Hartford responded

Hello Garaudi, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new Q5! We are happy to hear that Adrian was polite, communicative, reviewed all the aspects of the vehicle to you and even introduced you to the Service Manager. We value you a sour customer and we are dedicated to ensuring an exceptional experience at every visit. Happy Holidays! See you again when it comes time to service your vehicle! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 12, 2016

Olivia is awesome No complaints at all. My car was brought in for a recall and the work was done without any issues. Olivia Roy is always incredibly friendly and pers More

by REVELL.HORSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Dec 12, 2016 -

Hoffman Audi of East Hartford responded

Hello REVELL.HORSEY, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Olivia was friendly, personable, and ensured that your recall was addressed without any issues. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Happy Holidays! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 08, 2016

Scheduled service appointment My service advisor Robert Hlasyszyn was excellent. He met me when I arrived and made sure my loner car was ready. He explained everything that would More

by GREARDON8442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Dec 09, 2016 -

Hoffman Audi of East Hartford responded

Hello GREARDON8442, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Rob explained everything thoroughly, and kept you informed every step of the way. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! See you again when you are next in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 08, 2016

good service Work was completed in 1 day as expected. Loaner car provided and the process is streamlined. friendly service. Service advisors are not always avai More

by WILLIAM.HASTINGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Dec 08, 2016 -

Hoffman Audi of East Hartford responded

Hi WILLIAM.HASTINGS, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that you enjoyed our loaner vehicle service and that our team provided you with prompt and friendly service. Thank you for providing us with your feedback as we are always working on improving our processes. We value you as or customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 07, 2016

Excellent! Great experience buying my car. Super friendly staff. Quick and Easy - no xx, which is always appreciated!! Looking forward to working with Hoffman ag More

by TD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Helou
Dec 07, 2016 -

Hoffman Audi of East Hartford responded

Hi TD, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are happy to read that our team was friendly, and ensured that the entire process was quick and easy. We value you as our customer and we are dedicated to providing an exceptional experience at every visit. Happy Holidays! See you again when your Audi is in for service! Kin regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

December 07, 2016

Great experience Pete followed through with a promise after the sale with the same enthusiasm as he had before the sale. Service team is always professional and prompt More

by GREG36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Helou, Michael Interlandi
Dec 07, 2016 -

Hoffman Audi of East Hartford responded

Hello GREG36, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Pete followed up with you when it was time for you to come in for service and that the service team was professional and prompt. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! See you again at your next appointment! Kind regard, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 07, 2016

Went above and beyond! I brought my Audi A6 in for a recall service. This was my first visit to Hoffman Audi (I purchased the vehicle at a different dealership). Robert r More

by SPTHOMPSON1
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Dec 07, 2016 -

Hoffman Audi of East Hartford responded

Hi SPTHOMPSON1, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that you enjoyed our loaner vehicle service and that Rob was able to research your vehicle’s history and provide the maintenance needed while covering it under Audi Care. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 07, 2016

Perfect I was met by a very polite mechanic who led me to Olivia Roy. During our discussion, Olivia reiterated that it was an 1.5 hour appointment for a reca More

by MARYLITTLE81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Dec 07, 2016 -

Hoffman Audi of East Hartford responded

Hi MARYLITTLE81, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Olivia was polite and ensured that your recall was performed in a prompt manner so that your wait was shorter than expected. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 06, 2016

Awesome experience and friendly staff. I love my new car!! I don't know what else to say except it was an overall great experience. More

by J.MURPHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Helou
Dec 06, 2016 -

Hoffman Audi of East Hartford responded

Hi J.MURPHY, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are pleased to read that our staff was friendly and gave you an overall great experience! We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. Happy Holidays! See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 05, 2016

Always a pleasure to visit your Facility Always a pleasure to bring my Q7 to the Hoffman facility, great people to deal with.I will continue to drive the 40 minutes out of my way ( Massachuse More

by LAW282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliot Matos
Dec 05, 2016 -

Hoffman Audi of East Hartford responded

Hi Arthur, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team has provided you with a five star experience every time you come to have work done on your Q7. We are here for you anytime you need us and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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