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Hoffman Audi of East Hartford
East Hartford, CT
1,275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,275 reviews
December 15, 2016
Hey,... I broke my mirror. Attempted to adjust my rearview mirror last Saturday, and it came off in my hand! Called Hoffman Audi Service; they gave me an appointment that aftern Attempted to adjust my rearview mirror last Saturday, and it came off in my hand! Called Hoffman Audi Service; they gave me an appointment that afternoon, and everything was fixed in an hour. TY, Athena and Kristina. More
by DON.HAFNER
Verified CustomerEmployees Worked With
Kristina, Athena Lindquist
December 12, 2016
Purchased a new Audi Q5 Adrian Hester did an outstanding job on my new Audi purchase. He was polite and communicated extremely well during the sales process and all the way Adrian Hester did an outstanding job on my new Audi purchase. He was polite and communicated extremely well during the sales process and all the way to the delivery and pick up of the vehicle. On the pick up date he reviewed all aspects of the vehicle and said to call any time if there were questions. He also took me to meet the Service Manager to make the connection for future servicing of the vehicle. More
by Garaudi
Employees Worked With
Adrian Hester
December 12, 2016
Olivia is awesome No complaints at all. My car was brought in for a recall and the work was done without any issues. Olivia Roy is always incredibly friendly and pers No complaints at all. My car was brought in for a recall and the work was done without any issues. Olivia Roy is always incredibly friendly and personable. She is a great asset to Hoffman! More
by REVELL.HORSEY
Employees Worked With
Olivia Roy
December 08, 2016
Scheduled service appointment My service advisor Robert Hlasyszyn was excellent. He met me when I arrived and made sure my loner car was ready. He explained everything that would My service advisor Robert Hlasyszyn was excellent. He met me when I arrived and made sure my loner car was ready. He explained everything that would be done and kept me informed of the progress. My car was ready when promised. The service department did an excellent job. More
by GREARDON8442
Employees Worked With
Robert Hlasyszyn
December 08, 2016
good service Work was completed in 1 day as expected. Loaner car provided and the process is streamlined. friendly service. Service advisors are not always avai Work was completed in 1 day as expected. Loaner car provided and the process is streamlined. friendly service. Service advisors are not always available to discuss questions. More
by WILLIAM.HASTINGS
Employees Worked With
Alexis Serrano
December 07, 2016
Went above and beyond! I brought my Audi A6 in for a recall service. This was my first visit to Hoffman Audi (I purchased the vehicle at a different dealership). Robert r I brought my Audi A6 in for a recall service. This was my first visit to Hoffman Audi (I purchased the vehicle at a different dealership). Robert researched my VIN and found that I still had Audi Care on the car from the previous owner and I was due a free oil change and brake fluid flush. All items were taken care of with no cost to me. In addition, they had a loaner car ready, with no wait. Excellent customer service! More
by SPTHOMPSON1
Employees Worked With
Robert Hlasyszyn
December 07, 2016
Perfect I was met by a very polite mechanic who led me to Olivia Roy. During our discussion, Olivia reiterated that it was an 1.5 hour appointment for a reca I was met by a very polite mechanic who led me to Olivia Roy. During our discussion, Olivia reiterated that it was an 1.5 hour appointment for a recall. When she heard I was waiting, she said she would expedite it. I was out in 45 minutes. More
by MARYLITTLE81
Employees Worked With
Olivia Roy
December 07, 2016
Excellent! Great experience buying my car. Super friendly staff. Quick and Easy - no xx, which is always appreciated!! Looking forward to working with Hoffman ag Great experience buying my car. Super friendly staff. Quick and Easy - no xx, which is always appreciated!! Looking forward to working with Hoffman again soon. More
by TD
Employees Worked With
Peter Helou
December 07, 2016
Great experience Pete followed through with a promise after the sale with the same enthusiasm as he had before the sale. Service team is always professional and prompt Pete followed through with a promise after the sale with the same enthusiasm as he had before the sale. Service team is always professional and prompt More
by GREG36
Employees Worked With
Peter Helou, Michael Interlandi
December 06, 2016
Awesome experience and friendly staff. I love my new car!! I don't know what else to say except it was an overall great experience. experience and friendly staff. I love my new car!! I don't know what else to say except it was an overall great experience. More
by J.MURPHY
Employees Worked With
Peter Helou
