Hoffman Audi of East Hartford

One of my best experiences I was always a Mercedes girl, but when I bought my A3 convertible from Peter, I never looked back! Peter is an amazing person and top notch profession I was always a Mercedes girl, but when I bought my A3 convertible from Peter, I never looked back! Peter is an amazing person and top notch professional. We clicked instantly, he explained everything in details about the car and services. He picked up the phone, every time I called him afterward. I just got done my first 5K service on the car. Quick wait in a pleasant, warm waiting room with a WiFi and coffee. Quick and easy. More

Very friendly. Went very well, I had two recalls fixed, loaner car was ready for me. Service people were friendly. No issues, I would definitely return. Thank you Went very well, I had two recalls fixed, loaner car was ready for me. Service people were friendly. No issues, I would definitely return. Thank you More

Unbelievable customer service These guys at hoffman are unbelievably curteous and patient. Very respectful and not pushy at all. Thankyou fir making our experience so wonderful. M These guys at hoffman are unbelievably curteous and patient. Very respectful and not pushy at all. Thankyou fir making our experience so wonderful. Martin & Teena More

Excellent Good service. Courteous staff. Good communication. Good facility. Would reccommend this site. Wait time was zero. I would continue with this site for Good service. Courteous staff. Good communication. Good facility. Would reccommend this site. Wait time was zero. I would continue with this site for future services. More

very polite and understanding At first we came in looked at the audi Q7 didn't like the price we were told and then was meet out in the parking lot right before we were ready to le At first we came in looked at the audi Q7 didn't like the price we were told and then was meet out in the parking lot right before we were ready to leave, and was told that they would work with us, we came back in went over things again and came up with a deal. Really didnt come down much on the car like we hoped for but it was enough for us to buy it More

Brake pads are wearing wrong. Very noisy. Car was in twice same problem. Noisy brakes. After they said they hear nothing. I pulled apart front passenger side brakes. Found backing plate on Car was in twice same problem. Noisy brakes. After they said they hear nothing. I pulled apart front passenger side brakes. Found backing plate on caliper rough and grinding into back of pads. This IS a problem. If my brakes fail to stop my car with my family in it. I will own this company. Pads cost 160.00. Why can't they fix what is broken? They never even pull pads to see them. Tires never removed. Please do something with this before this causes a problem with lawyer. More

Excellent work by Jason McGinnis Jason got us back into the center just as soon as possible to replace a faulty replacement part. Much appreciated as always over the years he has bee Jason got us back into the center just as soon as possible to replace a faulty replacement part. Much appreciated as always over the years he has been our contact with Audi. More

Hey,... I broke my mirror. Attempted to adjust my rearview mirror last Saturday, and it came off in my hand! Called Hoffman Audi Service; they gave me an appointment that aftern Attempted to adjust my rearview mirror last Saturday, and it came off in my hand! Called Hoffman Audi Service; they gave me an appointment that afternoon, and everything was fixed in an hour. TY, Athena and Kristina. More