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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,275 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,275 reviews

January 05, 2017

Excellent professionalism with my salesman Ron. Pleasure to Enjoyable experience dealing with this dealer and salesman.Would reccommend them to anyone looking to buy or lease an Audi. There was no pressure, jus More

by SEITLINGERD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Palledino
January 05, 2017

One of my best experiences I was always a Mercedes girl, but when I bought my A3 convertible from Peter, I never looked back! Peter is an amazing person and top notch profession More

by NATASHA.JUHASZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn, Peter Helou
Jan 05, 2017 -

Hoffman Audi of East Hartford responded

Hi NATASHA.JUHASZ, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that you enjoyed our waiting area amenities and that the 5K service to your A3 convertible was completed quickly. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Very friendly. Went very well, I had two recalls fixed, loaner car was ready for me. Service people were friendly. No issues, I would definitely return. Thank you More

by Jg328
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Jan 05, 2017 -

Hoffman Audi of East Hartford responded

Hi Jg328, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team was friendly and addressed the two recalls while providing you with a loaner vehicle. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Unbelievable customer service These guys at hoffman are unbelievably curteous and patient. Very respectful and not pushy at all. Thankyou fir making our experience so wonderful. M More

by martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Warriner, Dylan Bigge, Dani Sayegh, Zachary Hoffman
Jan 05, 2017 -

Hoffman Audi of East Hartford responded

Hi Martin and Teena, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are pleased to read that our team was courteous, patient, respectful and not at all pushy. We value our customers and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Excellent Good service. Courteous staff. Good communication. Good facility. Would reccommend this site. Wait time was zero. I would continue with this site for More

by Parth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Jan 09, 2017 -

Hoffman Audi of East Hartford responded

Hello Parth, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that our team was courteous, and that they provided you with good communication and prompt service. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

very polite and understanding At first we came in looked at the audi Q7 didn't like the price we were told and then was meet out in the parking lot right before we were ready to le More

by lisaorzech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
did a very good job, Mark Natter
Jan 05, 2017 -

Hoffman Audi of East Hartford responded

Hi lisaorzech, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new Q7! We are pleased that our team was able to work with you to get you the vehicle you wanted within your price range. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Brake pads are wearing wrong. Very noisy. Car was in twice same problem. Noisy brakes. After they said they hear nothing. I pulled apart front passenger side brakes. Found backing plate on More

by CRAMEC2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elliot Matos
Jan 17, 2017 -

CRAMEC2 responded

Left message to call me 1-17-2017 @ 2:30. 860-748-0456 Chris cramer. Or email cramec@comcast.net

January 05, 2017

Excellent work by Jason McGinnis Jason got us back into the center just as soon as possible to replace a faulty replacement part. Much appreciated as always over the years he has bee More

by GORDSTAGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Jan 09, 2017 -

Hoffman Audi of East Hartford responded

Hi GORDSTAGG, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that Jason was able to get you in right away to replace the faulty part in your vehicle. We value you as our customer and your safety is our top priority. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Review I had a good experience while I was purchasing my new car from Hoffman Audi with Andrew. He was a great salesman and was very helpful throughout the e More

by jounthongdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 29, 2016

Horrific Experience - False Promises, Terrible Treatment Crooked dealer, makes false promises and do not keep their word. Inconsiderate and non accommodative. They try to squeeze out money from you in any wa More

by Vishal G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
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