Hoffman Audi of East Hartford
East Hartford, CT
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Recall Fix Everyone I talked with was polite and very helpful. Olivia answered my questions quickly and completely. All work was done promptly and professionally Everyone I talked with was polite and very helpful. Olivia answered my questions quickly and completely. All work was done promptly and professionally. I was very happy with the service. Great Job Hoffman Audi!!! More
Great Service I brought my S5 in to the East Hartford Audi dealership for routine service. Expert, prompt and friendly service and I was given a clean 2017 loaner w I brought my S5 in to the East Hartford Audi dealership for routine service. Expert, prompt and friendly service and I was given a clean 2017 loaner while my car was being serviced. The waiting lounge is clean and comfortable. I enjoy bringing my Audi to this dealership. More
Timely Service call with excellent results This service call was a major one, entailing new tires, new brakes, routine engine service and then suspension repairs. The suspension repairs were d This service call was a major one, entailing new tires, new brakes, routine engine service and then suspension repairs. The suspension repairs were done very well and returned the vehicle to near original condition. Much appreciated. The car has had some long term problem with the air suspension (it tilts to one side appreciably after 4 or 5 days of no use). Hopefully this problem is repaired. thanks Guys! TadS More
Exceptional Customer Service This is my fourth lease with Hoffman Audi of East Hartford. Dylan Bigge is helpful, knowledgeable and always there to greet with a friendly smile. H This is my fourth lease with Hoffman Audi of East Hartford. Dylan Bigge is helpful, knowledgeable and always there to greet with a friendly smile. He goes far and above to make sure I am getting the best deal possible and to familiarize me with any changes to the vehicle. I highly recommend Dylan to anyone looking to buy a new or leased car😀😀😀 More
Grteat service and attention to detail Peter Helou was great at ensuring that all of my questions were answered and his no pressure approach really allowed us to make the decision of buying Peter Helou was great at ensuring that all of my questions were answered and his no pressure approach really allowed us to make the decision of buying the car. After we decided to buy the car he went out of his way to ensure everything was squared away so we could drive off the same day with our new Q7. I am glad we could make this deal work out! More
Our 5th Audi! Hoffman Audi is the place to buy your car. From salesman, Sly to Joshua, business manager, everything went smooth. Everyone was so personalble nothing Hoffman Audi is the place to buy your car. From salesman, Sly to Joshua, business manager, everything went smooth. Everyone was so personalble nothing better than a smile. Thank you Hoffman Audi! More
Decent I am a little unhappy that my car was washed yet still had quite a bit of bird droppings on it - seems like the washing wasn't very thorough. I am als I am a little unhappy that my car was washed yet still had quite a bit of bird droppings on it - seems like the washing wasn't very thorough. I am also frustrated with the fact that I was told I should align my tires (very expensive) when they were only one degree off. The alignment test deliberately made it look like the tires were dangerously unaligned. I know I should have been a smarter consumer and asked questions before I gave the go-ahead, but at the same time I feel that I was deceived on purpose. Lastly I am irritated that the entire visit took 2 hours. The last time I had my oil changed here it took 45 minutes. More
Amazing experience! Went in to just "take a look" and and ended up taking 3 cars home! Peter Helou was amazing, very helpful and knowledgeable! I would recommend you visi Went in to just "take a look" and and ended up taking 3 cars home! Peter Helou was amazing, very helpful and knowledgeable! I would recommend you visiting this dealership and asking for Pete! More
New problem I brought the car in for the firs 5000 mile check with no serious problems to report. Unfortunately after servicing the rear hatch does not open full I brought the car in for the firs 5000 mile check with no serious problems to report. Unfortunately after servicing the rear hatch does not open fully and needs to be manually pulled open. Either I live with this until the next service visit or loose work time going back in, Annoying More
excellent service As always, courteous staff, excellent and reliable service. Cleaning the car is always appreciated. one of the major reason we continue to buy cars As always, courteous staff, excellent and reliable service. Cleaning the car is always appreciated. one of the major reason we continue to buy cars at Hoffman over many years is the excellent service. More