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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,275 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,275 reviews

January 31, 2017

Excellent service Alex the service consultant at hauffman Audi was great. He was very informative about my service. I also had a great experience with the shuttle servi More

by eid_imad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano, Athena Lindquist
Feb 02, 2017 -

Hoffman Audi of East Hartford responded

Hello eid_imad, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that you enjoyed our shuttle service and that Alex was very informative about your service. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 30, 2017

Trust in sales and trust in service This is the 6th time I have leased an Audi from Hoffman Audi in East Hartford. The reason I keep coming back is because even though I have had other More

by dredwardkarl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis, Adrian Hester, Josh Gomes
Jan 30, 2017 -

Hoffman Audi of East Hartford responded

Hello dredwardkarl, Thank you for continuing to choose Hoffman Audi of East Hartford and congratulations on the lease of your 6th vehicle! We are happy to read that our team takes the team takes the time to go through all the workings and new technology in the vehicle with you, and that our service team has also provided you with great customer service. Thanks again, we look forward to seeing you when you are next in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 30, 2017

Great service!! Hoffman service is tremendous. Dropping off my vehicle and getting the loaner could not have been easier. Service was completed sooner than they sta More

by CARL.DRURY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Jan 30, 2017 -

Hoffman Audi of East Hartford responded

Hi CARL.DRURY, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that you enjoyed our loaner vehicle service and that Athena was very easy to work with and ensured that the overall experience was smooth and stress free! We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 30, 2017

Service Department Great as always This is the 6th car we have had through this dealership going back a number of years and besides the Audi brand, their service department is the main More

by SKORNFELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Jan 30, 2017 -

Hoffman Audi of East Hartford responded

Hello SKORNFELD, Thank you for continuing to trust Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that the work to your vehicle is completed on time and delivered back to you in perfect condition. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 29, 2017

"Great customer service !!" I went in for service for my s4 that I recently purchased. Jason McGinnis was my service advisor and he is very polite and very professional and helpf More

by uthaker7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Jan 30, 2017 -

Hoffman Audi of East Hartford responded

Hello uthaker7, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that you enjoyed our loaner vehicle service and that Jason was very polite, professional, and helpful and kept you informed on the progress of your vehicle as well as future service needs it may have. We are here for you anytime you need us and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 28, 2017

Thank you Just a note to thank Jake and Norman for helping with my flat tire. Tire went flat about 5 minutes from Audi at 7:45 their busiest time. Called from r More

by MAL.SCHNEIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman the Dispatch Mgr, Jason McGinnis
Jan 30, 2017 -

Hoffman Audi of East Hartford responded

Hi Mal, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that Jake, Norman, and the team helped you out when you had a flat tire and even found a wheel lock kit for you when they realized that you did not have one. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 27, 2017

Great customer service !! I went in for service for my s4 that I recently purchased from another dealer and Athena Lindquist was my service advisor and she is very polite and v More

by FEYZIK1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Jan 27, 2017 -

Hoffman Audi of East Hartford responded

Hello FEYZIK 1217, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that Athena was very polite, professional and helpful. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 27, 2017

Customer Service Excellent in every aspect. Sales, service and management are always responsive and go above and beyond to satisfy the customer. They are the gold stan More

by linda30
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliot Matos, Kevin Warriner, Adrian Hester
Jan 27, 2017 -

Hoffman Audi of East Hartford responded

Hello linda30, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are pleased to read that our sales and service team are always responsive and go above and beyond to ensure that you are a satisfied customer. Our staff is dedicated to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead. We trust you are loving your new Audi! Let us know any time you have questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 26, 2017

Audi Q5 Service Fantastic experience and extremely efficient. Always enjoy working with Olivia and the entire Audi service team. Looking forward to my next service vi More

by BVENDIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Jan 26, 2017 -

Hoffman Audi of East Hartford responded

Hello BVENDIG, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Olivia and the team provided you with a fantastic experience and were extremely efficient. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 25, 2017

Bought a used BMW from Andrew Henderson at Hoffman Audi Excellent service. Andrew was very cordial, polite and knowledgeable. He drove 6 hrs to bring me to the dealership on his day off! The overall atmos More

by med
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Gomes, Andrew Henderson, Zachary Hoffman
Jan 25, 2017 -

Hoffman Audi of East Hartford responded

Hello med, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new BMW. We are so pleased to read that Andrew drove six hours to bring you to the dealership on his day off! We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your BMW is in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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