Hoffman Audi of East Hartford

Tire Pressure Issue Excellent , Timely , courteous .... Exceeded expectations. One of my tires was loosing air. Issues was quickly identified and fixed without any expen Excellent , Timely , courteous .... Exceeded expectations. One of my tires was loosing air. Issues was quickly identified and fixed without any expenses. Further, there was a recall on software. This also identified and fixed in the same visit. Not to mention quick cleaning and few small details all contributed to me delight . Many Thanks Athena and Hoffman Audi of East Hartford More

Fast and efficient. Good communication Consistently good. I arrived and they took me right in. Got to advisor to explain service and any thing I want done, got my loaner and I was off to Consistently good. I arrived and they took me right in. Got to advisor to explain service and any thing I want done, got my loaner and I was off to work. Finished earlier than I expected and treated like a friend at pick up. More

So easy to do business with This is my first experience with Audi and this dealership. Both have impressed me so far. The salesperson was very courteous and knowledgeable but not This is my first experience with Audi and this dealership. Both have impressed me so far. The salesperson was very courteous and knowledgeable but not pushy. I can actually say I enjoyed the purchase process which is usually never the case. They were very accommodating and explained the operation of my new vehicle in a patient and detailed manner. More

First class service Always professional and accommodating.online appointments and loaner cars allow me to maintain my vehicle to specifications with ease. My vehicle is w Always professional and accommodating.online appointments and loaner cars allow me to maintain my vehicle to specifications with ease. My vehicle is well outside warranty and I return due to the professional and friendly service. Olivia is great More

Excellent service. As always.. the experience was professional, smooth and fast. The service dept. is fabulous. Makes owning an Audi all the much more gratifying. Thank As always.. the experience was professional, smooth and fast. The service dept. is fabulous. Makes owning an Audi all the much more gratifying. Thanks Hoffman Audi.. More

Very happy with service!! Service and Sales made sure we left vey happy with me car agreement. No hassles. Very professional and addressed our concerns in a timely manner. Service and Sales made sure we left vey happy with me car agreement. No hassles. Very professional and addressed our concerns in a timely manner. More

Great experience Drew and Adrian helped me purchase my A5 cabrio. Drew made sure I understood what I was signing and Adrian was super-responsive both via email and in Drew and Adrian helped me purchase my A5 cabrio. Drew made sure I understood what I was signing and Adrian was super-responsive both via email and in person. He demoed all the controls inside the car for me, and make sure I was comfortable with the systems. I would definitely return here for a future purchase, even though I'm in NH. More

Excellent customer service As soon as I pulled into the service garage I was greeted by a service representative and went through everything that would be done to my car. He cov As soon as I pulled into the service garage I was greeted by a service representative and went through everything that would be done to my car. He covered the costs with me before hand and I would be notified if any issues came up and as soon as it was done I received a text. I was able to pick it up at my convenience and everything was taken car of promptly. More

Smooth, clean, easy, fun, very satisfying experience. Wonderful sales experience. Positive. No obstacle too big. Completely working toward my satisfaction. Respectful. Responsive. A joy to work with. The Wonderful sales experience. Positive. No obstacle too big. Completely working toward my satisfaction. Respectful. Responsive. A joy to work with. The dealership's management was invisible in this transaction, which I view as extremely positive. It seems as though the dealership has completely empowered and completely supports the sales crew, which is refreshing! My sales person really made my buying experience wonderful. Thank you! More

Minded of Customer Convenience Was impressed by various service department personnel stepping in to offer help when my wait seemed too long.Service appointment scheduling and conven Was impressed by various service department personnel stepping in to offer help when my wait seemed too long.Service appointment scheduling and convenience was first class. More