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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,275 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,275 reviews

February 07, 2017

Great experience Came into the dealership just to browse, found a great car that same afternoon. Excellent service by all of the staff, couldn't have asked for a bette More

by MATTHEW.HOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Helou, Josh Gomes
Feb 08, 2017 -

Hoffman Audi of East Hartford responded

Hello MATTHEW.HOCK, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are happy to hear that our team provided you with excellent service and a great experience! They are a great team, ensuring your experience is exceptional and you are ready to hit the road in your new car. We look forward to servicing your car to keep it running great for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

Tire Pressure Issue Excellent , Timely , courteous .... Exceeded expectations. One of my tires was loosing air. Issues was quickly identified and fixed without any expen More

by WARIKOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Feb 07, 2017 -

Hoffman Audi of East Hartford responded

Hello WARIKOO, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that our team was able to identify and address your concern with your tire as well as a recall on software for your vehicle. Any time you have maintenance needs or questions please feel free to give Athena or any of our service advisors a call. We look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

Fast and efficient. Good communication Consistently good. I arrived and they took me right in. Got to advisor to explain service and any thing I want done, got my loaner and I was off to More

by Roncfp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Feb 07, 2017 -

Hoffman Audi of East Hartford responded

Hi Roncfp, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that you enjoyed our loaner vehicle service and that Olivia and the team were friendly, and listened to all your concerns. Our team is always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

So easy to do business with This is my first experience with Audi and this dealership. Both have impressed me so far. The salesperson was very courteous and knowledgeable but not More

by rdls161
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew White, Ron Palladino
Feb 07, 2017 -

Hoffman Audi of East Hartford responded

Hello rdls161, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are so pleased to read that our team was courteous, knowledgeable, and ensured that the entire purchasing experience was enjoyable. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when it is time to have your vehicle serviced! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2017

First class service Always professional and accommodating.online appointments and loaner cars allow me to maintain my vehicle to specifications with ease. My vehicle is w More

by 2008Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Feb 06, 2017 -

Hoffman Audi of East Hartford responded

Hi 2008Al, thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Olivia was professional, accommodating, and friendly. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. We look forward to your next visit! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2017

Great experience Drew and Adrian helped me purchase my A5 cabrio. Drew made sure I understood what I was signing and Adrian was super-responsive both via email and in More

by sbernardo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Hester, Drew White
Feb 06, 2017 -

Hoffman Audi of East Hartford responded

Hi sbernardo123, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new A5 cabrio! We are happy to read that Drew and Adrian explained all the paperwork and features to you fully and ensured that you were completely comfortable with your purchase. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit so let us know anytime you have any further questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2017

Excellent customer service As soon as I pulled into the service garage I was greeted by a service representative and went through everything that would be done to my car. He cov More

by lolinhas00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Interlandi
Feb 06, 2017 -

Hoffman Audi of East Hartford responded

Hello lolinhas00, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that our team kept you up to date on the status of the repairs to your vehicle and that everything was done to your convenience and promptly. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2017

Excellent service. As always.. the experience was professional, smooth and fast. The service dept. is fabulous. Makes owning an Audi all the much more gratifying. Thank More

by BRADSTONE.USA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy, Alexis Serrano
Feb 06, 2017 -

Hoffman Audi of East Hartford responded

Hi BRADSTONE.USA, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that our team provided you with professional, smooth and fast service to your vehicle. Thank you so much for your feedback and your continued trust in Hoffman Audi to keep your vehicle in excellent condition. We look forward to seeing you again next time! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2017

Very happy with service!! Service and Sales made sure we left vey happy with me car agreement. No hassles. Very professional and addressed our concerns in a timely manner. More

by PAULJREIMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliot Matos, Steve Steller, Alexis Serrano
Feb 06, 2017 -

Hoffman Audi of East Hartford responded

Hello PAULJREIMAN, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are happy to read that our team was professional, addressed all your concerns and ensured that you left happy with your agreement. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your Audi is in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 04, 2017

Smooth, clean, easy, fun, very satisfying experience. Wonderful sales experience. Positive. No obstacle too big. Completely working toward my satisfaction. Respectful. Responsive. A joy to work with. The More

by rose.adam
Recommend Dealer
Yes
Employees Worked With
Drew White, Peter Helou
Feb 06, 2017 -

Hoffman Audi of East Hartford responded

Hello rose.adam, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are pleased to read that our team was respectful, responsive to your needs, and ensured that you had a wonderful buying experience! We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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