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Hoffman Audi of East Hartford
East Hartford, CT
1,274 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,274 reviews
February 20, 2017
Never again Had an factory recall engine rebuild done 9 months ago, power hasn't been the same alternator and belts making rattling noise. Went in for an oil cha Had an factory recall engine rebuild done 9 months ago, power hasn't been the same alternator and belts making rattling noise. Went in for an oil change asked than to check out these issues told me it would be $120 to look into work that's supposed to be warranteed for a year. They told me the alternator and belt sounded perfect. I checked for the noise and it was magically gone..cool. 1 day later the noise comes back 2 days later my alternator pulley snaps and shreds my belt. Either they were highly incompetent in the inspection or did something quick and shady to stop the noise, either way I've lost complete confidence in dealership "expertise". Highly overpriced and incompetent. More
by chevbusiness
Verified CustomerEmployees Worked With
Do not know
February 16, 2017
Very good service Athena was eager to help me with my vehicle in a kind a prompt way. She was very resourceful and kept me informed in detail about the service done to Athena was eager to help me with my vehicle in a kind a prompt way. She was very resourceful and kept me informed in detail about the service done to my car. More
by AIDA29CO
Employees Worked With
Athena Lindquist
February 14, 2017
Purchased a new Audi 6. Both Dylan and Josh were extremely knowledgable and helpful. They both had possess a demeanor that put both my wife and me at ease. Our experience w Both Dylan and Josh were extremely knowledgable and helpful. They both had possess a demeanor that put both my wife and me at ease. Our experience was was what we hoped for. More
by rconway0
Employees Worked With
Dylan Bigge, Josh Gomes
February 14, 2017
Great dealership Kept me informed and very pleasant. I didn't even have an appointment and Olivia took me right in. Serviced and washed in no time at all Kept me informed and very pleasant. I didn't even have an appointment and Olivia took me right in. Serviced and washed in no time at all More
by DLAR16
Employees Worked With
Olivia Roy
February 14, 2017
Very friendly and fast Athena has been great to work with. She is very welcoming and accommodating. My car always seems to be well taken care of and clean. Athena has been great to work with. She is very welcoming and accommodating. My car always seems to be well taken care of and clean. More
by SEAN4
Employees Worked With
Athena Lindquist
February 14, 2017
Very Friendly Athena was very helpful and customer service oriented. Not only did she approach the service of my car (which has very low mileage) from a practical Athena was very helpful and customer service oriented. Not only did she approach the service of my car (which has very low mileage) from a practical perspective, she went above and beyond by facilitating completion of the service schedule to meet my needs and ensured that the shuttle service would accommodate. More
by faye
Employees Worked With
Athena Lindquist
February 13, 2017
Replacement of broken windshield washer hose I have scheduled the appointment on Saturday at 7:45 AM and the service was done in 2 hours, the broken hose was fixed. The service was excellent. I have scheduled the appointment on Saturday at 7:45 AM and the service was done in 2 hours, the broken hose was fixed. The service was excellent. More
by usrao70
Employees Worked With
Jason McGinnis
February 08, 2017
Quick and Painless Went online to schedule an appointment which to my surprise was available the next morning. Dropped car off a little early, figured I might hear by en Went online to schedule an appointment which to my surprise was available the next morning. Dropped car off a little early, figured I might hear by end of day about car. Two hours later I received a call saying car was ready and was no charge as still under warranty. Great service, great communication. Very impressive for a car dealer. Pickup was flawless. More
by JGREENE0
Employees Worked With
Robert Hlasyszyn
February 08, 2017
Great service! Alex was great! Texted me back almost immediately. Got me in the very next morning and work was completed in early afternoon! Car was done, vacuumed a Alex was great! Texted me back almost immediately. Got me in the very next morning and work was completed in early afternoon! Car was done, vacuumed and washed on exterior! Really nice! More
by JS21
Employees Worked With
Alexis Serrano
February 07, 2017
Great experience Came into the dealership just to browse, found a great car that same afternoon. Excellent service by all of the staff, couldn't have asked for a bette Came into the dealership just to browse, found a great car that same afternoon. Excellent service by all of the staff, couldn't have asked for a better experience. More
by MATTHEW.HOCK
Employees Worked With
Peter Helou, Josh Gomes
