Hoffman Audi of East Hartford

Professional, courteous and accommodating in every way. Athena again handled my visit and as in the past, she was excellent in every way. Prepared for my arrival, she handled all paperwork expeditiously, ov Athena again handled my visit and as in the past, she was excellent in every way. Prepared for my arrival, she handled all paperwork expeditiously, oversaw my immediate acquisition of a loaner and contacted me subsequently on 2 occasions to keep me apprised and to advise when my service was complete. Athena is nothing short of excellent in all her duties. The service work was well done andcompleted without undue delay. Christopher Barrett. More

Service. Great service and quick. Good price too. Alex takes good care of me every time I come in. Keeps me updated on other services required too. Great service and quick. Good price too. Alex takes good care of me every time I come in. Keeps me updated on other services required too. More

Efficient, friendly and extremely customer centric. I quake whenever something goes wrong with my A8. This is my 3rd Audi and the most expensive one. Along with the purchase price comes maintenance and I quake whenever something goes wrong with my A8. This is my 3rd Audi and the most expensive one. Along with the purchase price comes maintenance and repair charges. In spite of the expense, the Hoffman group makes you set that issue aside. The service writers, Athena, Jason and Olivia are all very personable and knowledgeable as well. They have been over-the-top accommodating offering loaner cars, and even breakfast and lunch when I choose to wait. The car is always returned DONE and clean; no need to come back again for the same issue. I can't say enough good things about the whole dealership except that I don't even think about buying another Audi anywhere else but Hoffman. More

Perfection! I ended up popping into the dealership when I was in the area without scheduling an appointment. I thought that I might need to come back or make an I ended up popping into the dealership when I was in the area without scheduling an appointment. I thought that I might need to come back or make an appointment....I was wrong. I sat down with Olivia and she explained that she could have my car serviced in time for me to head back to the office. She went over exactly what needed to be done and quoted me a price. The service team delivered as always, and I was back on the road early and under budget. It's a pleasure to work with Olivia, Elliot and the service team at Hoffman Audi and I wouldn't think of buying a car or having it serviced anywhere else! More

Fantastic Dealer I've been coming to this dealer for over 10 years now and can't be more happy with them! I continue to buy another car because their service is just I've been coming to this dealer for over 10 years now and can't be more happy with them! I continue to buy another car because their service is just amazing. They are quick, efficient and customer focused. More

Painless Experience The process of buying a car is not exactly something I look forward to, so I'm grateful that this was a hassle-free experience. This is my first Audi The process of buying a car is not exactly something I look forward to, so I'm grateful that this was a hassle-free experience. This is my first Audi and I can say that I'm very happy with my purchase and the service I received. More

Amazing service! I recently left my Audi Q5 at the Hoffman Service Center for the 45,000 mile maintenance. The staff was professional, friendly and courteous and the I recently left my Audi Q5 at the Hoffman Service Center for the 45,000 mile maintenance. The staff was professional, friendly and courteous and the intake was a breeze. They informed me that there were several safety recalls that would be addressed in addition to the service at no charge. They also checked a couple minor items and the car as ready for pick up quickly and nice and clean with a fresh car wash! Highly recommend! More

service great experience highly recommend easy to schedule done on time easy loaner car they called with update washed and cleaned called after great experience highly recommend easy to schedule done on time easy loaner car they called with update washed and cleaned called after to see if all was ok More

Recent Audi purchase Great experience with the salesman Adrian Hester at this dealership. He was very detailed in explaining about the models and the advantages ,which hel Great experience with the salesman Adrian Hester at this dealership. He was very detailed in explaining about the models and the advantages ,which helped me to make my decision. Also very courteous in giving me a ride from home early morning to the dealership and to my office during the day of the purchase. It was day after Thanksgiving day and came in to the dealership around 8:30 am with no appointments and no one was bother to ask if i need any assistance. I have to wait till 9am when Adrian came to his desk after his sales meetings and asked me if i need any help. Dealership should better prepare their front desk to service the walk ins like me. May be not many walk in but still it may happen. Also the dealership lost the key for the vehicle i wanted to test drive so i have to come back next day. More

My Recent Service Experience At Hoffman Audi Hi Hoffman Audi, Everyone at the service dept. treats my car as if it was theirs. When I got to the area to pay for what was done I was told tha Hi Hoffman Audi, Everyone at the service dept. treats my car as if it was theirs. When I got to the area to pay for what was done I was told that a coupon was applied to the service that one of your fine people found on line. So beside going over the car with a fine tooth comb ,finding I needed a new battery ,lucky for me. I will be traveling. I do have complete confidence in your service. Also,Tom your driver was terrific Thanks ,to all of you . Lovely people ,kind and pleasant who work in service and cashier dept. Just one thing I wish you had a gas station on your property so we could gas up before leaving It is a problem in the area See you next year. Love my Audi Susanne More