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Hoffman Audi of East Hartford

East Hartford, CT

Overview
Reviews
4.7
1,275 Reviews
Call Dealership (877) 274-8207
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700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,275 reviews

March 07, 2017

Nice Experience Had a very pleasant sales experience at Hoffman Audi of East Hartford. Dylan was reposnsive and took extra time to help me locate the exact vehicle I More

by Audi Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Bigge, Athena Lindquist, Michael Interlandi
Report | Print
Mar 08, 2017 -

Hoffman Audi of East Hartford responded

Hi Audi Customer, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are happy to hear that Dylan was responsive, and took the extra time to find the exact vehicle you were looking for. We are also pleased to read that the service team was accommodating and professional. We are dedicated to ensuring an exceptional experience at every visit and look forward to seeing you again when you are next in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 06, 2017

Amazing Experiance I went to get my first Audi , Sylvester was very quick in finding all configuration i wan looking for Audi Q5; I am very happy with the car , Moreove More

by MAYANKP796
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvester Evans, Drew White
Report | Print
Mar 07, 2017 -

Hoffman Audi of East Hartford responded

Hi MAYANKP796, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new Q5! We are happy to read that Sylvester found you the vehicle you were looking for with all the options you wanted, and that Drew explained all the financing options in a way that made the entire experience easy. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for your regularly scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 03, 2017

Excellent service The team - once again - managed timely and responsive service. I truly appreciate the 7 am drop off time -- and the text messaging for status. R More

by RENEE.WELSH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Report | Print
Mar 07, 2017 -

Hoffman Audi of East Hartford responded

Hello RENEE.WELSH, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that our team provided you with timely and responsive service and that you enjoyed our text messaging system and the 7am drop off time. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 03, 2017

Car service Amazing customer care.. Very professional staff.. Alex was fantastic in reviewing what needed to be done and explaining the whole process. The Audi te More

by DRODWYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Report | Print
Mar 07, 2017 -

Hoffman Audi of East Hartford responded

Hi DRODWYER, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Alex reviewed what your vehicle needed and explained the process to you thoroughly. We look forward to seeing you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 03, 2017

Best Experience!! I am all about customer service and a smooth in and out experience. Look no further Athena, Olivia, and the whole Hoffman team are by far the best I h More

by GLEN REEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy, Athena Lindquist
Report | Print
Mar 07, 2017 -

Hoffman Audi of East Hartford responded

Hello GLEN REEN, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that Athena, Olivia and the team were friendly, knowledgeable, and professional. We appreciate you taking the drive down to see us and we look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 02, 2017

Great and timely service I have nothing but good things to say. Everyone is friendly and professional. They will always communicate when needed and will advise on your best op More

by Jksjeff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall the name of the advisor., Adrian Hester
Report | Print
Mar 07, 2017 -

Hoffman Audi of East Hartford responded

Hello Jksjeff, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy tor read that our team was friendly, professional, and provided you with great communication. They also advised you on what services your vehicle may need in the future. We are here for you anytime you need us and are committed to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 02, 2017

Great sales consultant I had a great experience buying an Audi from Andrew Henderson at Hoffman! He has knowledge, experience and true passion for his customers. I will buy More

by cyr88
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Henderson
Report | Print
Mar 07, 2017 -

Hoffman Audi of East Hartford responded

Hi cyr88, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new Audi! We are happy to read that Andrew was knowledgeable, experienced and showed you how much we care for your customers. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2017

excellent customer service Came to turn in my lease and get a new lease. The service was fast and efficient. They had everything ready for me when I arrived. More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Natter, Josh Gomes
Report | Print
Mar 07, 2017 -

Hoffman Audi of East Hartford responded

Hi Kim, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the lease of your new vehicle! We are happy to read that our team ensured that the process of turning in your lease and beginning a new one was fast and efficient. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2017

Great service Always receive great service. They're a 10 inmy book. Never have a problem scheduling a visit. They keep me informed. I recommend Hoffman Audi for ser More

by kbrstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Report | Print
Mar 07, 2017 -

Hoffman Audi of East Hartford responded

Hello kbrstone, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that our team always ensures that you receive prompt and efficient service so that we can get you back out on the road again as soon as possible. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2017

Awesome service Polite fast accurate service. Things were as promised. All of my questions and concerns were addressed. Athena was a pleasure to deal with. Shuttle dr More

by Coachcliff320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Report | Print
Mar 07, 2017 -

Hoffman Audi of East Hartford responded

Hi Coachcliff320, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that Athena and the team were polite, and provided you with fast and accurate service while answering all your questions and concerns. We look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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