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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,274 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,274 reviews

March 21, 2017

Outstanding and thorough Outstandingly thorough attention to every aspect of service including: quick scheduling, texting appointment reminders, service intake, shuttle servi More

by Robert Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Mar 22, 2017 -

Hoffman Audi of East Hartford responded

Hello Robert, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team was thorough and provided attention to every detail of the process from making the appointment to delivering your vehicle back to you cleaned! We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for your regularly scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 20, 2017

Excellent service! Everyone I work with at Hoffman Audi is always professional and helpful. Their commitment to qualify never ceases to impress. Thanks for all the help. More

by JACK.SENNOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Mar 20, 2017 -

Hoffman Audi of East Hartford responded

Hello JACK.SENNOTT, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that our team was professional, helpful, and are committed to ensuring a great experience. See you again next time! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

March 17, 2017

Andrew got me into my perfect vehicle and gave me a price that we both could agree on. I'd highly recommend him to anyone that is looking for a new or preow More

by tmessenger93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew White, Andrew Henderson
Mar 20, 2017 -

Hoffman Audi of East Hartford responded

Hello tmessenger93, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are happy to read that Andrew found you the right vehicle to suit all of your needs. Thank you for your recommendation! We look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 17, 2017

EXCELLENT SERVICE! I felt welcomed, taken care of and satisfied! Everyone was courteous, getting the loaner car was a breeze and the cashier was right there waiting for More

by SHARON1187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
Mar 20, 2017 -

Hoffman Audi of East Hartford responded

Hi SHARON1187, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that you enjoyed our loaner vehicle service and that our team was courteous, fast, and efficient. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 17, 2017

Hoffman Audi embodies the true meaning of Customer Service! From the warm and prompt greeting, offer of a breakfast sandwich, comfortable and accommodating waiting area to the prompt servicing of my vehicle, th More

by NSPADOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Mar 20, 2017 -

Hoffman Audi of East Hartford responded

Hello NSPADOLA, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that you enjoyed our waiting area amenities and that our team greeted you promptly and provided you with excellent customer service. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 17, 2017

Great Place I love this place everyone friendly and great service overall I definitely recommend buying a vehicle and get it serviced at this East Hartford locati More

by Ammar Olabi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Interlandi
Mar 20, 2017 -

Hoffman Audi of East Hartford responded

Hi Ammar, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team was friendly and provided you with overall great service. Thank you for your recommendations and we look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 16, 2017

An easy and enjoyable experience. The service advisor Robert Hlasyszyn greeted me promptly, arranged a breakfast sandwich, escorted me to the waiting room, and had the work done prompt More

by DKLEINMAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
Mar 16, 2017 -

Hoffman Audi of East Hartford responded

Hello DKLEINMAN0, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that you enjoyed our waiting area amenities and that Rob greeted you promptly and ensured that the work to your vehicle was completed quickly so that we could get you back out on the road again as soon as possible. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 15, 2017

Great Cutomer Service If you are looking to buy an Audi (I highly recommend it), go to Hoffman Audi in East Hartford and ask for Sylvester! He will find you exactly what y More

by philygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvester Evans
Mar 16, 2017 -

Hoffman Audi of East Hartford responded

Hi philygirl, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are happy to read that Sylvester found you the exact vehicle you were looking for. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 14, 2017

Incredible Service The level of customer service was incredible. We were greeted with friendly staff that truly wanted to be there to help make the experience a good on More

by SEAN20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
Mar 16, 2017 -

Hoffman Audi of East Hartford responded

Hello SEAN20, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Athena and the team were friendly and provided you with great customer service. We are here for you anytime you need us so anytime you have any further questions or service needs feel free to give Athena or any of our other advisors a call. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 14, 2017

Hard Time Getting a Service Appointment It was very hard contacting the service group. When I did contact them, I was sent to the wrong area. Then, left a voice mail for a service person t More

by BRDRG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elliot Matos, Jason McGinnis
Mar 27, 2017 -

Hoffman Audi of East Hartford responded

Hello BRDRG, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We apologize for the frustration you experienced when attempting to reach a service advisor, and we appreciate your feedback as we will use this to improve our processes in the future. We are pleased that when you arrived for your service appointment our team was courteous and ensured that your regular maintenance was completed promptly. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit so pleased let us know if there is anything further that we can do for you. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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