Hoffman Audi of East Hartford

Outstanding service! Always a wonderful experience, thank you so much for your attentive service. Even though we didn't buy this Audi from Hoffman, you still welcomed us Always a wonderful experience, thank you so much for your attentive service. Even though we didn't buy this Audi from Hoffman, you still welcomed us to your organization. We will definitely purchase our next vehicle from you. More

Great!!!! The customer service I received was GREAT!!!!! Alexis, Elliott and Michael were very helpful, and cordial . I do not have any complaints, every visi The customer service I received was GREAT!!!!! Alexis, Elliott and Michael were very helpful, and cordial . I do not have any complaints, every visit to the service department has been excellent Thank you. More

Check Engine lite work-always a nightmare? Not this time. I had gone to an advertised Audi specialist but not the dealer. After a $200 investigation he informed me I needed to go to the Audi de Not this time. I had gone to an advertised Audi specialist but not the dealer. After a $200 investigation he informed me I needed to go to the Audi dealer. I sheepishly made an apt. at Hoffman. To my surprise one of the codes that signaled $1200-$1500 repair job was covered by warranty ( this is a 2010 Q5) the other code had fairly expensive remedy but Hoffman covered as car was under 120k mi. They successfully completed the remedies and between communication, loaner vehicle and ease of getting in and out I will be back. More

Competent, Courteous , Fast The folks are terrific, the service is excellent, the process including pick up and drop off is very convenient. Check out is fast courteous, and with The folks are terrific, the service is excellent, the process including pick up and drop off is very convenient. Check out is fast courteous, and with a pleasant smile . More

Two recalls and 35K service Totally pleased from check-in, picking up loaner, and picking up vehicle after service. Olivia Roy was very personable and efficient in all aspects o Totally pleased from check-in, picking up loaner, and picking up vehicle after service. Olivia Roy was very personable and efficient in all aspects of my vehicle service. All-in-all an excellent experience. More

Love the texting I had 2 recalls, oil change and a crazy noise to check out. I dropped it off at night and was texted promptly in the morning with what was going on. L I had 2 recalls, oil change and a crazy noise to check out. I dropped it off at night and was texted promptly in the morning with what was going on. Love the texting to keep up with what is going on. All the services were done timely and the car runs great. The only thing that I would like to see is a review of services with someone when I pick up my car. More

Awesome A5!! I contacted 6 Audi Dealerships before deciding to go through Hoffman Audi. So glad I did!!! I have leased 5 different Audi's and this was by far the e I contacted 6 Audi Dealerships before deciding to go through Hoffman Audi. So glad I did!!! I have leased 5 different Audi's and this was by far the easiest transaction. The credit goes to Adrian Hester!!! More

Great auto service, even better customer service Olivia Roy and her team took her of our needs brilliantly. What could have been a negative situation (a lost item) was turned into an example of excel Olivia Roy and her team took her of our needs brilliantly. What could have been a negative situation (a lost item) was turned into an example of excellent customer service. More

Adrian Hester My Husband and I were looking for a good used SUV. Adrian Hester went above and beyond to help us find the right vehicle for us. He worked with us an My Husband and I were looking for a good used SUV. Adrian Hester went above and beyond to help us find the right vehicle for us. He worked with us and guided us into the right New Car for us. I am so happy with the choice we have made and the customer service we received from the begin until the end. I will be recomming Hoffman Audi and Adrian Hester to everyone we know. Thanks Again For The Wonderful Customer Service Ron & Tammy Szrejna More

poor ride due to shaking at all speeds This was an emergency because the entire car was shaking. They got my car in that morning and performed all necessary work in a timely manner. This was an emergency because the entire car was shaking. They got my car in that morning and performed all necessary work in a timely manner. More