Hoffman Audi of East Hartford

Mr. Kevin was really nice and helpful to work with. He answered all our questions. answered all our questions. More

Always friendly and prompt service. No unnecessary upsell. Missing the courtesy shuttle , no big deal No unnecessary upsell. Missing the courtesy shuttle , no big deal More

Hoffman Audi is a clean and professional dealership with excellent customer service. The service advisors are second to none, the make sure to keep in touch with their customer when it come to any issues or excellent customer service. The service advisors are second to none, the make sure to keep in touch with their customer when it come to any issues or changes that is happening in real time More

Hoffman Motors greets customers speedily, very helpful in our decisions without pushing us to upgrade, etc. our decisions without pushing us to upgrade, etc. More

Great experience - friendly, knowledgeable and helpful sales team made the whole process fast and efficient!! sales team made the whole process fast and efficient!! More

Excellent service as usual. Great communication of status. Thanks for the great service.Thank you Athena and Vasilios. Great communication of status. Thanks for the great service.Thank you Athena and Vasilios. More

Everything was perfect until after I picked up the car. When I left I had to pick up our two kids 5 year old and 18 mos old and saw that the car seats were not in place. A simple “hey we had to move the ca When I left I had to pick up our two kids 5 year old and 18 mos old and saw that the car seats were not in place. A simple “hey we had to move the car seats”. I wouldn’t have continued on my way after getting the car and would have taken the few minutes to reinstall them at the dealer. It’s much harder with a toddler in hand and keeping an eye on the 5 year old More

I come in once annually for service maintenance on my 2021 SQ5. Diana was my service rep yesterday. I appreciated her careful explanation about what needed to be done and why (four new tires and alignmen 2021 SQ5. Diana was my service rep yesterday. I appreciated her careful explanation about what needed to be done and why (four new tires and alignment) and her attention to details. Everything was accomplished just as she said and I think the car rides better. Good to see Rocky, Rob, Bobby are still there. I love the car but great, trustworthy service is always key. Thank you, Diana and Team! More

I waited outside for 10 minutes & inside for another 10-15 minutes for anyone for service. The windows on the loaner were so dirty I could hardly see while driving. When I arrived to pick up my car, the 10-15 minutes for anyone for service. The windows on the loaner were so dirty I could hardly see while driving. When I arrived to pick up my car, the attendant had to ask me where it was. More

Timely Efficient Rob got me in for service on short notice. Work was ready on time and well done notice. Work was ready on time and well done More