Hoffman Audi of East Hartford

Amazing experience with Mark at Hoffman Mark was my sales associate and was awesome and personable and found me exactly what I wanted. He was professional and considered all of our families Mark was my sales associate and was awesome and personable and found me exactly what I wanted. He was professional and considered all of our families needs! I would recommend Mark and Hoffman again. More

Great service Athena was great. She was very professional and kept me updated on the status of my car. She did recommend a few items to get fixed and wasn't pushy Athena was great. She was very professional and kept me updated on the status of my car. She did recommend a few items to get fixed and wasn't pushy. I will definitely be getting my car serviced there again. More

Finest ever! I've had many premium cars, but the Audi service at Hoffman Audi is light years ahead of the others. They always seem to find a way to exceed my expe I've had many premium cars, but the Audi service at Hoffman Audi is light years ahead of the others. They always seem to find a way to exceed my expectation! More

No hassle and Great Service Ashley's diligence and Peter's customer service were wonderful. Their follow through and interest in working with me to find the vehicle I wanted tha Ashley's diligence and Peter's customer service were wonderful. Their follow through and interest in working with me to find the vehicle I wanted that met my needs and in my range was appreciated. The whole experience was pleasantly unexpected. I love my new ride! More

25K service 2015 S4 Alex was very friendly, informative, and kept me updated on the progress of my service. The sales department is also top notch. I emailed Dylan the Alex was very friendly, informative, and kept me updated on the progress of my service. The sales department is also top notch. I emailed Dylan the day before my appointment about test driving the new 2018 S5. When I got to the dealer for my service, the car was outside and all ready for a test drive. He took the time to go through all the new updates and cool features on this new car on such short notice. More

First Visit I had to bring in my 2014 Q5 CPO vehicle for Waranty work. I booked on line and requested a loaner. I did not realize that if not prompted for loaner I had to bring in my 2014 Q5 CPO vehicle for Waranty work. I booked on line and requested a loaner. I did not realize that if not prompted for loaner none are available. But that's when the over the top customer service began. I mentioned I could come back the service advisor said no and got me a rental. Then when I picked up my car no charges. I have dealt with other Audi dealers in this State and this is the best experience I have had anywhere. More

Outstanding service! Always a wonderful experience, thank you so much for your attentive service. Even though we didn't buy this Audi from Hoffman, you still welcomed us Always a wonderful experience, thank you so much for your attentive service. Even though we didn't buy this Audi from Hoffman, you still welcomed us to your organization. We will definitely purchase our next vehicle from you. More

Great!!!! The customer service I received was GREAT!!!!! Alexis, Elliott and Michael were very helpful, and cordial . I do not have any complaints, every visi The customer service I received was GREAT!!!!! Alexis, Elliott and Michael were very helpful, and cordial . I do not have any complaints, every visit to the service department has been excellent Thank you. More

Check Engine lite work-always a nightmare? Not this time. I had gone to an advertised Audi specialist but not the dealer. After a $200 investigation he informed me I needed to go to the Audi de Not this time. I had gone to an advertised Audi specialist but not the dealer. After a $200 investigation he informed me I needed to go to the Audi dealer. I sheepishly made an apt. at Hoffman. To my surprise one of the codes that signaled $1200-$1500 repair job was covered by warranty ( this is a 2010 Q5) the other code had fairly expensive remedy but Hoffman covered as car was under 120k mi. They successfully completed the remedies and between communication, loaner vehicle and ease of getting in and out I will be back. More

Competent, Courteous , Fast The folks are terrific, the service is excellent, the process including pick up and drop off is very convenient. Check out is fast courteous, and with The folks are terrific, the service is excellent, the process including pick up and drop off is very convenient. Check out is fast courteous, and with a pleasant smile . More