Hoffman Audi of East Hartford
East Hartford, CT
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Blown tire Tire fixed in one day with no problems made sure all my insurance issues are taken care prior to coming In thank you. Very much Tire fixed in one day with no problems made sure all my insurance issues are taken care prior to coming In thank you. Very much More
Great service Athena is a pleasure to work with!! She was very attentive and accommodating!! I hope I have a chance to work with her again soon!! Athena is a pleasure to work with!! She was very attentive and accommodating!! I hope I have a chance to work with her again soon!! More
exceptional service, We recently took our Audi in for 2 recalls, and left feeling fabulous about the dealership. Athena greeted me warmly, offered me breakfast (!), and th We recently took our Audi in for 2 recalls, and left feeling fabulous about the dealership. Athena greeted me warmly, offered me breakfast (!), and then surprised us with great news, the prior owner had purchased an extended service package, and this transferred over to US! The recalls and service she suggested were completed in a very timely manner, she actually assigned two technicians to work on the car at the same time to reduce my wait time. The waiting area was very clean and comfortable. More
75000 services Excellent service! I was even able to add a wipers change and tire rotation, at the last minute. I was also able to purchase additional floor mats. A Excellent service! I was even able to add a wipers change and tire rotation, at the last minute. I was also able to purchase additional floor mats. And finally had access to a loaner car-- it was perfect. More
Great experience My car was three weeks out of warranty. Alex was able to get me coverage and have the repair completed all in one day. Thank you Alex My car was three weeks out of warranty. Alex was able to get me coverage and have the repair completed all in one day. Thank you Alex More
Dependable service Scheduled my vehicle for routine service at a date a loaner was available. Was able to do it within a short timeframe from my call. Drop off was ver Scheduled my vehicle for routine service at a date a loaner was available. Was able to do it within a short timeframe from my call. Drop off was very smooth as was the paperwork for the loaner. Service went quickly and I was actually able to get my car earlier than I had anticipated. Alex Serrano also answered a couple "how to" questions for me. I was greeted by Steve Steller, who helped me purchase the vehicle and by Jason McGinnis with whom I have interacted with many times during my 15 years of owning Audis. Overall, I like the friendly atmosphere of Hoffman Audi. More
Great customer service! I am very happy with my recent service. Michael was great, he kept me updated and informed throughout the whole process. I will be back. I am very happy with my recent service. Michael was great, he kept me updated and informed throughout the whole process. I will be back. More
Would recommend Athena Lindquist was helpful, friendly, and polite. I appreciated her honesty and knowledge when I asked if I really needed to get my tires aligned (s Athena Lindquist was helpful, friendly, and polite. I appreciated her honesty and knowledge when I asked if I really needed to get my tires aligned (something I had not been planning on for this service visit). More
Awesome service This place is so incredibly customer oriented. Everyone I've ever dealt with here is pleasant, accommodating, and very professional. Would highly reco This place is so incredibly customer oriented. Everyone I've ever dealt with here is pleasant, accommodating, and very professional. Would highly recommend to anyone. More
My experience at Hoffman was very pleasant. Everyone there were very friendly and helpful. My sales person Mark Natter was friendly and knowledgeable and extremely helpful was very pleasant. Everyone there were very friendly and helpful. My sales person Mark Natter was friendly and knowledgeable and extremely helpful in my search for a new vehicle. I feel I got a fair deal with Hoffman. Very pleased and have recommended Mark Natter to friends, family or anyone I know that might be interested in purchasing a new vehicle. More