Hoffman Audi of East Hartford

Better than Expected This is the first vehicle I have purchased from a Hoffman Dealership in the 30+ years I have lived in the Hartford area. When I have purchased a car This is the first vehicle I have purchased from a Hoffman Dealership in the 30+ years I have lived in the Hartford area. When I have purchased a car I use the internet to review inventory and ask for a price. Most dealers just say come in and i'll give you a great deal. Hoffman has always done this as well and thats why I never bought from them until now. This time they gave me a good price over the internet, which led to a negotiation and a sale. They were very consumer friendly, helpful and good to work with. More

Service for recall I was seen by the service department immediately with no waiting. I was made to feel comfortable and offered coffee, seltzer, etc. Car was returned I was seen by the service department immediately with no waiting. I was made to feel comfortable and offered coffee, seltzer, etc. Car was returned cleaned. More

Convenient service Steve was great to work with. He picked up my account late in game but was very thorough in making sure all details were accounted for. It was a gre Steve was great to work with. He picked up my account late in game but was very thorough in making sure all details were accounted for. It was a great, friendly and convenient experience. More

Great service Athena is a pleasure to work with!! She was very attentive and accommodating!! I hope I have a chance to work with her again soon!! Athena is a pleasure to work with!! She was very attentive and accommodating!! I hope I have a chance to work with her again soon!! More

Blown tire Tire fixed in one day with no problems made sure all my insurance issues are taken care prior to coming In thank you. Very much Tire fixed in one day with no problems made sure all my insurance issues are taken care prior to coming In thank you. Very much More

Great experience My car was three weeks out of warranty. Alex was able to get me coverage and have the repair completed all in one day. Thank you Alex My car was three weeks out of warranty. Alex was able to get me coverage and have the repair completed all in one day. Thank you Alex More

Dependable service Scheduled my vehicle for routine service at a date a loaner was available. Was able to do it within a short timeframe from my call. Drop off was ver Scheduled my vehicle for routine service at a date a loaner was available. Was able to do it within a short timeframe from my call. Drop off was very smooth as was the paperwork for the loaner. Service went quickly and I was actually able to get my car earlier than I had anticipated. Alex Serrano also answered a couple "how to" questions for me. I was greeted by Steve Steller, who helped me purchase the vehicle and by Jason McGinnis with whom I have interacted with many times during my 15 years of owning Audis. Overall, I like the friendly atmosphere of Hoffman Audi. More

Great customer service! I am very happy with my recent service. Michael was great, he kept me updated and informed throughout the whole process. I will be back. I am very happy with my recent service. Michael was great, he kept me updated and informed throughout the whole process. I will be back. More

exceptional service, We recently took our Audi in for 2 recalls, and left feeling fabulous about the dealership. Athena greeted me warmly, offered me breakfast (!), and th We recently took our Audi in for 2 recalls, and left feeling fabulous about the dealership. Athena greeted me warmly, offered me breakfast (!), and then surprised us with great news, the prior owner had purchased an extended service package, and this transferred over to US! The recalls and service she suggested were completed in a very timely manner, she actually assigned two technicians to work on the car at the same time to reduce my wait time. The waiting area was very clean and comfortable. More

75000 services Excellent service! I was even able to add a wipers change and tire rotation, at the last minute. I was also able to purchase additional floor mats. A Excellent service! I was even able to add a wipers change and tire rotation, at the last minute. I was also able to purchase additional floor mats. And finally had access to a loaner car-- it was perfect. More