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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,275 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,275 reviews

April 20, 2017

Oil change It was just an oil change but I was able to schedule it quickly. Staff got the car in and service done within 2 hours. More

by nmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
April 20, 2017

I've been an Audi customer for 21 years and the quality of the service department in East Hartford is a major motivator for me to continue. More

by CHARLES.VELEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis, Athena Lindquist
April 20, 2017

Cheerful and helpful from beginning to end! Rob kept me informed and seemed to really enjoy helping people. Love this service center and will continue to drive an hour to come there. More

by FLYGIRLMLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hlasyszyn
April 20, 2017

Recall service Quick and prompt service! Clean and relaxing wait area. Very easy to schedule an appointment and there were a lot of openings as to when to come in. More

by CAWARNER14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
Apr 21, 2017 -

Hoffman Audi of East Hartford responded

Hi CAWARNER14, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that you enjoyed our waiting area and that our team provided you with quick and prompt service. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 20, 2017

Entire MMI system was down. Very helpful, concise and efficient; also very courteous. Kudos to everyone at Hoffman. I was impressed with Hoffman people and their sincere manner More

by mmk56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Richard, Sylvester Evans, Athena Lindquist
April 20, 2017

Service Wonderful service, great lounge area to wait for service, very clean...was kept informed of status of the service...holiday weekend the wait was long More

by MROMAN1232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
April 20, 2017

excellent ! I travel a lot for business and suddenly realized i was due for a service and running over the miles. i called in and talked to Alex . he went out of More

by JIM19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Serrano
April 18, 2017

Better than Expected This is the first vehicle I have purchased from a Hoffman Dealership in the 30+ years I have lived in the Hartford area. When I have purchased a car More

by rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Helou
Apr 19, 2017 -

Hoffman Audi of East Hartford responded

Hi rob, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are pleased to read that our team was consumer friendly, helpful, and good to work with. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

April 15, 2017

Service for recall I was seen by the service department immediately with no waiting. I was made to feel comfortable and offered coffee, seltzer, etc. Car was returned More

by MARIEGALIZIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Interlandi
Apr 18, 2017 -

Hoffman Audi of East Hartford responded

Hi MARIEGALIZIA, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that you enjoyed our waiting area amenities and that our team was prompt and returned your vehicle washed. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 13, 2017

Convenient service Steve was great to work with. He picked up my account late in game but was very thorough in making sure all details were accounted for. It was a gre More

by PAPatel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Steller, Dani Sayegh, Drew White
Apr 14, 2017 -

Hoffman Audi of East Hartford responded

Hello PAPatel, Thank you for choosing Hoffman Audi of East Hartford and congratulations on the purchase of your new vehicle! We are happy to read that Steve and the team ensured a friendly and convenient experience. We appreciate you as our customer so anytime you have any further questions or vehicle service needs, let us know! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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