Hoffman Audi of East Hartford
East Hartford, CT
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Oil change It was just an oil change but I was able to schedule it quickly. Staff got the car in and service done within 2 hours. It was just an oil change but I was able to schedule it quickly. Staff got the car in and service done within 2 hours. More
I've been an Audi customer for 21 years and the quality of the service department in East Hartford is a major motivator for me to continue. and the quality of the service department in East Hartford is a major motivator for me to continue. More
Cheerful and helpful from beginning to end! Rob kept me informed and seemed to really enjoy helping people. Love this service center and will continue to drive an hour to come there. Rob kept me informed and seemed to really enjoy helping people. Love this service center and will continue to drive an hour to come there. More
Recall service Quick and prompt service! Clean and relaxing wait area. Very easy to schedule an appointment and there were a lot of openings as to when to come in. Quick and prompt service! Clean and relaxing wait area. Very easy to schedule an appointment and there were a lot of openings as to when to come in. More
Entire MMI system was down. Very helpful, concise and efficient; also very courteous. Kudos to everyone at Hoffman. I was impressed with Hoffman people and their sincere manner Very helpful, concise and efficient; also very courteous. Kudos to everyone at Hoffman. I was impressed with Hoffman people and their sincere manner of helpfulness. More
Service Wonderful service, great lounge area to wait for service, very clean...was kept informed of status of the service...holiday weekend the wait was long Wonderful service, great lounge area to wait for service, very clean...was kept informed of status of the service...holiday weekend the wait was longer, very apologetic More
excellent ! I travel a lot for business and suddenly realized i was due for a service and running over the miles. i called in and talked to Alex . he went out of I travel a lot for business and suddenly realized i was due for a service and running over the miles. i called in and talked to Alex . he went out of his way to schedule me the very next day as a waiter and got me in first thing. he actually texted me from home to confirm. that is exceptional! More
Better than Expected This is the first vehicle I have purchased from a Hoffman Dealership in the 30+ years I have lived in the Hartford area. When I have purchased a car This is the first vehicle I have purchased from a Hoffman Dealership in the 30+ years I have lived in the Hartford area. When I have purchased a car I use the internet to review inventory and ask for a price. Most dealers just say come in and i'll give you a great deal. Hoffman has always done this as well and thats why I never bought from them until now. This time they gave me a good price over the internet, which led to a negotiation and a sale. They were very consumer friendly, helpful and good to work with. More
Service for recall I was seen by the service department immediately with no waiting. I was made to feel comfortable and offered coffee, seltzer, etc. Car was returned I was seen by the service department immediately with no waiting. I was made to feel comfortable and offered coffee, seltzer, etc. Car was returned cleaned. More
Convenient service Steve was great to work with. He picked up my account late in game but was very thorough in making sure all details were accounted for. It was a gre Steve was great to work with. He picked up my account late in game but was very thorough in making sure all details were accounted for. It was a great, friendly and convenient experience. More