Hoffman Audi of East Hartford

Courtesy, respect and great service The entire experience with salesperson Pete was wonderful. He made me feel like I was his only customer, made the sale seamless and I loved how hard h The entire experience with salesperson Pete was wonderful. He made me feel like I was his only customer, made the sale seamless and I loved how hard he worked for me! More

Great service. Nice people. 110% satisfied Everyone was so nice and helpful. Great experience in a loaner car. Kept me informed and updated. Definitely buying another Audi down the road from th Everyone was so nice and helpful. Great experience in a loaner car. Kept me informed and updated. Definitely buying another Audi down the road from this dealership. Always will bring it here for servicing. More

Purchased 2018 Audi Q5 The purchase experience was top notch. From sales to management and vehicle prep we couldn't be happier. Our expectations were fully met and the team The purchase experience was top notch. From sales to management and vehicle prep we couldn't be happier. Our expectations were fully met and the team at Hoffman Audi made the transaction easy. They are totally customer friendly and professional. Without reservation I recommend this dealership to anyone interested in an Audi. More

Service Good customer service, they were very patient took the time out to explain what's going on with my car. Definitely the best place to bring your car fo Good customer service, they were very patient took the time out to explain what's going on with my car. Definitely the best place to bring your car for service. More

Comfortable wait I waited for my car while the 75,000 mile check was being done. I was very comfortable and the wait was as expected, no surprises. I waited for my car while the 75,000 mile check was being done. I was very comfortable and the wait was as expected, no surprises. More

Brakes, Tires, Alignment Usually I rate 5 starts, as I always have great quick service, which is why I drive the 45 mins. However this visit was great until after I left and h Usually I rate 5 starts, as I always have great quick service, which is why I drive the 45 mins. However this visit was great until after I left and had driven 15 mins away. I got new front brakes and 4 new tires and was very surprised when the underinflate tire gauge came on - so I pulled off at next exit to check pressure. One was at the PSI number on the inside of the door, 3 were well below, so I filled them. I called to share the issue only to find out that the PSI on the inside of the door was for fully loaded and I had overfilled 3 tires instead of lowering the one tire. So I had to take additional time, go to local garage to use air gauge / pump, a good experience turned bad. I don't know who I spoke to on the phone, but no apology or anything else was offered for me during the phone call, which also disappointed me. At one point I was asked to look up in the manual what my tire pressure should be, then I was asked what tires I had just bought. I know the centers computers were partially off line, however, that daily record should've been available via hard copy to reference. More

Exceptional service It was a pleasure working with Rob Hlasyszyn at the Hoffman Audi Service Center. He is very knowledgable and truly cares about client service. I hav It was a pleasure working with Rob Hlasyszyn at the Hoffman Audi Service Center. He is very knowledgable and truly cares about client service. I have complete faith in him and all the expert staff to keep my Audi running great! More

Excellent service: easy, quality, complete Olivia Roy made the whole process easy, with minimal time required on my side. The services were explained and the results were shared simply and comp Olivia Roy made the whole process easy, with minimal time required on my side. The services were explained and the results were shared simply and competently. And my car was delivered on time and clean! More

Good experience, good price, did not waste my time Dealing with Dylan at Hoffman Audi was a good experience, they were able to locate and get me the car I wanted at a good price. The delivery process w Dealing with Dylan at Hoffman Audi was a good experience, they were able to locate and get me the car I wanted at a good price. The delivery process was efficient and without any hard sell for additional options. More