Hoffman Audi of East Hartford
East Hartford, CT
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Great Service My thanks to Sylvester Evans for all his assistance and patience during the review and buying process. His service and support made my purchase of an My thanks to Sylvester Evans for all his assistance and patience during the review and buying process. His service and support made my purchase of an Audi a reality. More
Awesome customer experience Hoffman Auto body coordinated with service and my insurance company to take care of my Q5 repair. They also coordinate my rental car . I did not have Hoffman Auto body coordinated with service and my insurance company to take care of my Q5 repair. They also coordinate my rental car . I did not have any problems. They did my service and repair and I did not need to worry about anything. They sent me texts and communicated regularly with me. More
Awesome Salesperson John! John was awesome, friendly, attentive and fun to work with. His personality was perfect for us. He didn't pressure us and knew his stuff. We would John was awesome, friendly, attentive and fun to work with. His personality was perfect for us. He didn't pressure us and knew his stuff. We would strongly recommend John as well as Hoffman to our family and friends. We feel you're lucky to have John on your team! Tom & Marielle Bilodeau More
Didn't explain charges beforehand The service on the car was very good but the text message I received before the service was performed stated that the total would be $85 but when I we The service on the car was very good but the text message I received before the service was performed stated that the total would be $85 but when I went to pick up my car the total was actually $278.. even thought I stated on my appointment submission to call me before performing any service over $200. More
Great customer service Dylan was excellent throughout the entire sales process. I would recommend Dylan and the Hoffman Audi dealership of East Hartford to anyone interested Dylan was excellent throughout the entire sales process. I would recommend Dylan and the Hoffman Audi dealership of East Hartford to anyone interested in buying an Audi. More
Well run dealership! Very professional. They are very attentive and you do not wait. A bit expensive but not unlike other dealerships. I would recommend them with no hesitation. Thanks. They are very attentive and you do not wait. A bit expensive but not unlike other dealerships. I would recommend them with no hesitation. Thanks. More
Good work Receiving and way of approach is good. I moved from Seattle to Connecticut very recently. This is my service experience with Audi at ct. receiving and Receiving and way of approach is good. I moved from Seattle to Connecticut very recently. This is my service experience with Audi at ct. receiving and everything is good. More
Good customer focus and quality service Hoffman has honored all warranty and recall service requests for my car in the four years I have owned it. They are the only dealer to work on my car Hoffman has honored all warranty and recall service requests for my car in the four years I have owned it. They are the only dealer to work on my car and it is running like brand new. I plan to continue using their services even after my warranty expires. The facility is clean, convenient, and accommodating. The shuttle service is prompt and the driver is friendly. The customer service reps are knowledgeable and good at explaining the right amount of details of what is going on during the service. Their online booking feature is convenient and reliable. Checking in and checking out is always fast with no wait. More
Treated great! Athena and the rest of the staff was excellent! Kept me up to speed on how my A7 was doing while it was in for service. It made me feel proud to own a Athena and the rest of the staff was excellent! Kept me up to speed on how my A7 was doing while it was in for service. It made me feel proud to own an Audi! Thanks, Keith More
The only place I'll ever buy a car I've gone through three vehicles through this dealership and I have to say my experience has been consistently amazing! I am blown away by how much ti I've gone through three vehicles through this dealership and I have to say my experience has been consistently amazing! I am blown away by how much time and energy they put into making each customer happy. I would HIGHLY recommend Hoffman to anyone looking to lease or purchase. I always leave happy and will never go anywhere else! Five stars! More