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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,274 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,274 reviews

May 26, 2017

Awesome customer experience Hoffman Auto body coordinated with service and my insurance company to take care of my Q5 repair. They also coordinate my rental car . I did not have More

by IDELGADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
May 25, 2017

Awesome Salesperson John! John was awesome, friendly, attentive and fun to work with. His personality was perfect for us. He didn't pressure us and knew his stuff. We would More

by mariellebilodeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Albano
May 24, 2017

Didn't explain charges beforehand The service on the car was very good but the text message I received before the service was performed stated that the total would be $85 but when I we More

by cazlax13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Olivia Roy
May 30, 2017 -

Hoffman Audi of East Hartford responded

Hello cazlax13, We apologize for any frustration that you experienced regarding the vehicle repair costs. I spoke with your Service Advisor, Olivia Roy, and she informed me that you dropped your vehicle off at night and filled out a request for an oil change and tire rotation. Both of these services result in a total cost under the $200 limit that you specified. During our inspection we discovered your water pump was leaking. This repair is covered under your vehicle’s Certified Pre Owned policy with a $85 (plus tax) deductible and you granted permission to perform this repair. We value you and all our customers so let us know anytime you have any further questions. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 24, 2017

Great customer service Dylan was excellent throughout the entire sales process. I would recommend Dylan and the Hoffman Audi dealership of East Hartford to anyone interested More

by Brett Macdonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Bigge, Dani Sayegh
May 24, 2017

Well run dealership! Very professional. They are very attentive and you do not wait. A bit expensive but not unlike other dealerships. I would recommend them with no hesitation. Thanks. More

by adfeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McGinnis
May 22, 2017

Good work Receiving and way of approach is good. I moved from Seattle to Connecticut very recently. This is my service experience with Audi at ct. receiving and More

by KEERTHI.BANGARU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Interlandi
May 22, 2017

Good customer focus and quality service Hoffman has honored all warranty and recall service requests for my car in the four years I have owned it. They are the only dealer to work on my car More

by aNewAcuraOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy, Alexis Serrano, Michael Interlandi
May 22, 2017

Treated great! Athena and the rest of the staff was excellent! Kept me up to speed on how my A7 was doing while it was in for service. It made me feel proud to own a More

by keith
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Athena Lindquist
May 22, 2017

The only place I'll ever buy a car I've gone through three vehicles through this dealership and I have to say my experience has been consistently amazing! I am blown away by how much ti More

by ginabiancahair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Gomes
May 21, 2017

2017 Audi A4 Recently purchased a CPO 2017 Audi A4. Overall a great experience working with John and Stacey. I would purchase from Hoffman again in the future wi More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Violette, John Albano
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