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Hoffman Audi of East Hartford
East Hartford, CT
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Great service First time Audi owner, brought in my used Q7, which I had bought elsewhere for a water pump replacement. The team at Hoffman were very professional a First time Audi owner, brought in my used Q7, which I had bought elsewhere for a water pump replacement. The team at Hoffman were very professional and easy to work with. When I encountered a separate issue a month later, the team made sure I had a loaner car. I was in and out in no time, and my car was repaired before the end of the day. Even when I asked them to switch out my wiper blades at the last minute, the team made it happen quickly. Great service. Not sure if anywhere is better than this. More
A pleasant, efficient and professional experience Breakfast sandwiches offered at an auto repair shop? Comfortable waiting room and everything handled with professionalism and with regard to a great c Breakfast sandwiches offered at an auto repair shop? Comfortable waiting room and everything handled with professionalism and with regard to a great customer experience. I needed touch up paint and they had it ready in addition to completing the scheduled maintenance service More
Thank you Hoffman service is efficient, friendly, and very thorough. Staff are so well trained and willing to meet customers' needs. I love the Audi - between Hoffman service is efficient, friendly, and very thorough. Staff are so well trained and willing to meet customers' needs. I love the Audi - between that and the experience of a service customer at Hoffman, I just keep coming back for another car. I'm on my 6th Audi. All from Hoffman. Thank you More
Great Service My thanks to Sylvester Evans for all his assistance and patience during the review and buying process. His service and support made my purchase of an My thanks to Sylvester Evans for all his assistance and patience during the review and buying process. His service and support made my purchase of an Audi a reality. More
Awesome customer experience Hoffman Auto body coordinated with service and my insurance company to take care of my Q5 repair. They also coordinate my rental car . I did not have Hoffman Auto body coordinated with service and my insurance company to take care of my Q5 repair. They also coordinate my rental car . I did not have any problems. They did my service and repair and I did not need to worry about anything. They sent me texts and communicated regularly with me. More
Awesome Salesperson John! John was awesome, friendly, attentive and fun to work with. His personality was perfect for us. He didn't pressure us and knew his stuff. We would John was awesome, friendly, attentive and fun to work with. His personality was perfect for us. He didn't pressure us and knew his stuff. We would strongly recommend John as well as Hoffman to our family and friends. We feel you're lucky to have John on your team! Tom & Marielle Bilodeau More
Didn't explain charges beforehand The service on the car was very good but the text message I received before the service was performed stated that the total would be $85 but when I we The service on the car was very good but the text message I received before the service was performed stated that the total would be $85 but when I went to pick up my car the total was actually $278.. even thought I stated on my appointment submission to call me before performing any service over $200. More
Great customer service Dylan was excellent throughout the entire sales process. I would recommend Dylan and the Hoffman Audi dealership of East Hartford to anyone interested Dylan was excellent throughout the entire sales process. I would recommend Dylan and the Hoffman Audi dealership of East Hartford to anyone interested in buying an Audi. More
Well run dealership! Very professional. They are very attentive and you do not wait. A bit expensive but not unlike other dealerships. I would recommend them with no hesitation. Thanks. They are very attentive and you do not wait. A bit expensive but not unlike other dealerships. I would recommend them with no hesitation. Thanks. More
Treated great! Athena and the rest of the staff was excellent! Kept me up to speed on how my A7 was doing while it was in for service. It made me feel proud to own a Athena and the rest of the staff was excellent! Kept me up to speed on how my A7 was doing while it was in for service. It made me feel proud to own an Audi! Thanks, Keith More