Hoffman Audi of East Hartford

Hoffman AUDI ... Excellent Service My recent unscheduled service was handled very professionally and was greatly appreciated. It was a very rainy day and my windshield wipers were no My recent unscheduled service was handled very professionally and was greatly appreciated. It was a very rainy day and my windshield wipers were not working after I had a windshield replaced by an area windshield replacement firm. The service staff at Hoffmn Audi, led by Alex, realized that I couldn't leave in that rainy weather, for safety reasons. Did I get put to the back of the scheduled services calls ... nope. My issue was dealt with in a very fast and professional way. I was still on the cellphone dealing with my insurance company when Alex came over and said the issue had been resolved ... and I was on my merry way. THAT'S how you treat customers ... The Hoffman Way! More

Fixed tire N/C Hobbled back from an out-of-state vacation on a donut after tire got spiked on a mountain road. They took me first thing the next morning, fixed it u Hobbled back from an out-of-state vacation on a donut after tire got spiked on a mountain road. They took me first thing the next morning, fixed it under warranty, took care of an update, cleaned car, no charge. More

Great experience! Dani Sayegh and Ron Palladino made car buying so easy. They gave me a competitive price and explained all of my options. They were very good in follow Dani Sayegh and Ron Palladino made car buying so easy. They gave me a competitive price and explained all of my options. They were very good in following up with different options for me. Once I decided, I was in and out in an hour. Would highly recommend these two individuals who are true professionals. More

36000 Mile Service I rate Jason a 10 in all aspects. He is very professional, knowledgeable and a pleasure to deal with. I ran into a slight problem after I checked the I rate Jason a 10 in all aspects. He is very professional, knowledgeable and a pleasure to deal with. I ran into a slight problem after I checked the car in and had to return home unexpectedly. Jason was still able to accommodate me and to service the car that day without re-scheduling. I sincerely appreciated it as my schedule has not been flexible the past few months. More

Q& Purchase All of the staff are responsive, professional, and courteous. I have purchased an automobile from this dealership before (same sales person - Mark Nat All of the staff are responsive, professional, and courteous. I have purchased an automobile from this dealership before (same sales person - Mark Natter). My experience was very positive across the board - from sales to service, which is why I came back. More

Great salesperson Great experience with Adrian Hester. He was excellent. He really cared about finding the perfect car for our needs. Business manager was overly aggres Great experience with Adrian Hester. He was excellent. He really cared about finding the perfect car for our needs. Business manager was overly aggressive to sell extended warranties. More

Excellent service This was my first time visiting Hoffman's service center. I purchased my vehicle in MA but live in CT and will have it serviced at Hoffman. The noi This was my first time visiting Hoffman's service center. I purchased my vehicle in MA but live in CT and will have it serviced at Hoffman. The noise my car was making did not present itself upon arrival but they agreed to do an inspection to ensure there were no issues. Also offered to schedule a loaner if the problem persists. Service was extremely helpful and shuttle ride was very convenient. More

Unmatched customer service and seamless hand off! Since 2009 I've been enjoying outstanding customer service from the Hoffman Audi Service Dept. Tom, Ed and Elliot are the most helpful professionals. Since 2009 I've been enjoying outstanding customer service from the Hoffman Audi Service Dept. Tom, Ed and Elliot are the most helpful professionals. From scheduling, to efficiently communicating status of repairs via text and seamless delivery of messaged from techs to drivers their customer service skills need to be recognized. Thank you!!! More

Very happy with my Audi A4 I was very pleased with the service I received at Hoffman Audi. Peter Helou was very knowledgeable and professional throughout the entire transaction I was very pleased with the service I received at Hoffman Audi. Peter Helou was very knowledgeable and professional throughout the entire transaction. This is my first Audi purchase and I am very happy thanks to Peter Helou. He gave me very helpful advice and suggestions. Jassette Henry More

My first time visit Everyone was so helpful. They took the time to go over all my questions and attended to everything I mentioned. I purchased a 2 year Q5 from Steve and Everyone was so helpful. They took the time to go over all my questions and attended to everything I mentioned. I purchased a 2 year Q5 from Steve and he was just the best ever to work with. More