Hoffman Audi of East Hartford

Excellent experience with Hoffman Audi It was our first Audi and we were unsure about the investment but Ron Palladino and Dani was so nice to us helping us make our decision. Very patient It was our first Audi and we were unsure about the investment but Ron Palladino and Dani was so nice to us helping us make our decision. Very patient in answering all our questions and giving us the right choice based on what we liked. Ron was very particular and courteous, he helped us finding the right car and was with us until we drove our dream car Audi Q5 out of the dealership. I would highly recommend Hoffman Audi very nice staff and helpful. Excellent customer satisfaction!!!! More

Great Service! The team at Hoffman Audi was great yesterday at diagnosing a difficult problem with my car computer. And they kept me on the road with a loaner. Thank The team at Hoffman Audi was great yesterday at diagnosing a difficult problem with my car computer. And they kept me on the road with a loaner. Thanks! More

Friendly Service, Professional Staff & Excellent Experience! Very professional and courteous service. John was a pleasure to work with. He is very knowledgeable and easy to work with which made it for a great ex Very professional and courteous service. John was a pleasure to work with. He is very knowledgeable and easy to work with which made it for a great experience and overall a smooth car selection and sales process. His knowledge and professionalism is greatly appreciated! More

Helpful, Friendly, and Excellent Service! I recently moved to Connecticut and purchased a vehicle from Hoffman Audi. Overall I had such a great experience at this dealership. Dylan Bigge was m I recently moved to Connecticut and purchased a vehicle from Hoffman Audi. Overall I had such a great experience at this dealership. Dylan Bigge was my salesman and he was able to find me the exact car that I wanted. He was very helpful in setting up a pick up date and making sure all my registration etc was set up before I moved out here. Moving cross country is hard enough but he truly put the time in to make sure the process was less stressful and easier for me. I would recommend this dealership to anyone looking to purchase and Audi. Incredible customer service! More

Beautiful Rainy Service Schedule From the minute that I drove into the service center I was greeted pleasantly and quickly. If was pouring rain and I didn't expect things to move as q From the minute that I drove into the service center I was greeted pleasantly and quickly. If was pouring rain and I didn't expect things to move as quickly as they did. I was going to wait in the lounge for the four hours estimated completion of all on the schedule but Robert H. the service manager came out to let me know a loaner was available. The call came in the estimated time given to me for completion and the car was ready when I arrived. Thank you for a very pleasant service day at Audi of East Hartford! More

Hoffman AUDI ... Excellent Service My recent unscheduled service was handled very professionally and was greatly appreciated. It was a very rainy day and my windshield wipers were no My recent unscheduled service was handled very professionally and was greatly appreciated. It was a very rainy day and my windshield wipers were not working after I had a windshield replaced by an area windshield replacement firm. The service staff at Hoffmn Audi, led by Alex, realized that I couldn't leave in that rainy weather, for safety reasons. Did I get put to the back of the scheduled services calls ... nope. My issue was dealt with in a very fast and professional way. I was still on the cellphone dealing with my insurance company when Alex came over and said the issue had been resolved ... and I was on my merry way. THAT'S how you treat customers ... The Hoffman Way! More

Fixed tire N/C Hobbled back from an out-of-state vacation on a donut after tire got spiked on a mountain road. They took me first thing the next morning, fixed it u Hobbled back from an out-of-state vacation on a donut after tire got spiked on a mountain road. They took me first thing the next morning, fixed it under warranty, took care of an update, cleaned car, no charge. More

Friendly, prompt and professional service. I purchased 3 vehicles from Hoffman. I'll be a continuing repeat customer because of the Service team! I'm always impressed with the friendly, prompt I purchased 3 vehicles from Hoffman. I'll be a continuing repeat customer because of the Service team! I'm always impressed with the friendly, prompt and friendly service. More

36000 Mile Service I rate Jason a 10 in all aspects. He is very professional, knowledgeable and a pleasure to deal with. I ran into a slight problem after I checked the I rate Jason a 10 in all aspects. He is very professional, knowledgeable and a pleasure to deal with. I ran into a slight problem after I checked the car in and had to return home unexpectedly. Jason was still able to accommodate me and to service the car that day without re-scheduling. I sincerely appreciated it as my schedule has not been flexible the past few months. More

Q& Purchase All of the staff are responsive, professional, and courteous. I have purchased an automobile from this dealership before (same sales person - Mark Nat All of the staff are responsive, professional, and courteous. I have purchased an automobile from this dealership before (same sales person - Mark Natter). My experience was very positive across the board - from sales to service, which is why I came back. More