Hoffman Audi of East Hartford

audi service everyone that i came in contact with gave excellent service. all of staff was cordial and knowledgeable very positive experience!!!!! would reco everyone that i came in contact with gave excellent service. all of staff was cordial and knowledgeable very positive experience!!!!! would recommend service department to my friends More

Recall Scheduled appointment was for a recall and when I arrived the car was immediately taken in on time & took less time to do then estimated time, plus my Scheduled appointment was for a recall and when I arrived the car was immediately taken in on time & took less time to do then estimated time, plus my Q5 was washed & floor mats cleaned when it came back! More

Second experience Ron was very attentive and had exceptional customer service. This is our second time working with this dealership and this experience definitely outwe Ron was very attentive and had exceptional customer service. This is our second time working with this dealership and this experience definitely outweighs the last one. Ron made the experience that much better. Thank you for all your help! More

Outstanding Service The service has been tremendous, I would not hesitate to continue to use your service or recommend it. The communication is always timely and of the The service has been tremendous, I would not hesitate to continue to use your service or recommend it. The communication is always timely and of the right amount. The flexibility to my schedule has been just as accommodating. That might not be as constructive a feedback as you where hoping, but in running my own business and prior to that working w/ a world leading luxury brand i can tell you it's honest. More

Warranty items Athena my service agent was wonderful. I had a great experience and got in very quickly. All items we w covered under warranty so that was nice. Athena my service agent was wonderful. I had a great experience and got in very quickly. All items we w covered under warranty so that was nice. More

"Friendly, prompt and professional service." Athena Lindquist was great and very accommodating. I needed a parts replaced under the warranty and have a busy work schedule and she was able to work Athena Lindquist was great and very accommodating. I needed a parts replaced under the warranty and have a busy work schedule and she was able to work around it and gave me a loaner in the meantime. The work / parts was approved under the warranty job was performed and done on time with no delays. Thanks again Athena! More

One of the best experiences I have ever had at a car dealers My salesman, Dylan Bigge took his time to explain the differences and similarities in the 2 cars I was interested in. Never trying to push me but list My salesman, Dylan Bigge took his time to explain the differences and similarities in the 2 cars I was interested in. Never trying to push me but listen to my questions and did an excellent job answering them. Spent the right amount of time to educate me on my options and worked hard to meet the price I would be comfortable paying. If you are in the market for a car I would highly recommend Audi Hoffman, and ask for Dylan. More

Oil change Easy to schedule my oil change . personal friendly staff, clean environment everyone was always smiling defiantly would recommend a friend to purchase Easy to schedule my oil change . personal friendly staff, clean environment everyone was always smiling defiantly would recommend a friend to purchase a car there More

Great service done on time and complete. EXPENSIVE! Love Audis (3rd one) and love Hoffman. People are great and they make me feel welcome everytime I visit. Just wish the service fees were a little more Love Audis (3rd one) and love Hoffman. People are great and they make me feel welcome everytime I visit. Just wish the service fees were a little more reasonable. More

Cerified pre-owned purchase Had done my homework. Knew what I wanted, The experience was pleasant and efficient. Adrian was friendly, knowledgeable and no strong arming tactics. Had done my homework. Knew what I wanted, The experience was pleasant and efficient. Adrian was friendly, knowledgeable and no strong arming tactics. This was our second purchase here (first CPO) and we will continue being loyal customers. More