Hoffman Audi of East Hartford
East Hartford, CT
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New A3 Purchase My experience was quick and easy. I talked with Mark, settled on a price and was driving a new car the next day. He took care of all details and when My experience was quick and easy. I talked with Mark, settled on a price and was driving a new car the next day. He took care of all details and when I came in to pick the car up, he explained all of the features on it. This was a very pleasant buying experience! More
Audi Q5 Went in for a few issues, had me in and out relatively quickly and fixed all of the issues! Sales and service department always accommodate any issues Went in for a few issues, had me in and out relatively quickly and fixed all of the issues! Sales and service department always accommodate any issues and remedy them quickly. More
07 q7 recall I had an appointment to fix a defective recalled part on the vehicle. I arrived at hoffman audi of e. Hartford 5 minutes before the scheduled service. I had an appointment to fix a defective recalled part on the vehicle. I arrived at hoffman audi of e. Hartford 5 minutes before the scheduled service. The technicians took care of the rest. The staff was courteous and the service was prompt. More
Second experience Ron was very attentive and had exceptional customer service. This is our second time working with this dealership and this experience definitely outwe Ron was very attentive and had exceptional customer service. This is our second time working with this dealership and this experience definitely outweighs the last one. Ron made the experience that much better. Thank you for all your help! More
excellent experience at Hoffman Service. Friendly and prompt. Services were explained well, loaner car was fantastic and it was overall a pleasant experience a experience at Hoffman Service. Friendly and prompt. Services were explained well, loaner car was fantastic and it was overall a pleasant experience at Hoffman More
audi service everyone that i came in contact with gave excellent service. all of staff was cordial and knowledgeable very positive experience!!!!! would reco everyone that i came in contact with gave excellent service. all of staff was cordial and knowledgeable very positive experience!!!!! would recommend service department to my friends More
Recall Scheduled appointment was for a recall and when I arrived the car was immediately taken in on time & took less time to do then estimated time, plus my Scheduled appointment was for a recall and when I arrived the car was immediately taken in on time & took less time to do then estimated time, plus my Q5 was washed & floor mats cleaned when it came back! More
Outstanding Service The service has been tremendous, I would not hesitate to continue to use your service or recommend it. The communication is always timely and of the The service has been tremendous, I would not hesitate to continue to use your service or recommend it. The communication is always timely and of the right amount. The flexibility to my schedule has been just as accommodating. That might not be as constructive a feedback as you where hoping, but in running my own business and prior to that working w/ a world leading luxury brand i can tell you it's honest. More
Warranty items Athena my service agent was wonderful. I had a great experience and got in very quickly. All items we w covered under warranty so that was nice. Athena my service agent was wonderful. I had a great experience and got in very quickly. All items we w covered under warranty so that was nice. More
"Friendly, prompt and professional service." Athena Lindquist was great and very accommodating. I needed a parts replaced under the warranty and have a busy work schedule and she was able to work Athena Lindquist was great and very accommodating. I needed a parts replaced under the warranty and have a busy work schedule and she was able to work around it and gave me a loaner in the meantime. The work / parts was approved under the warranty job was performed and done on time with no delays. Thanks again Athena! More