Hoffman Audi of East Hartford

I just purchased my first Audi SQ5 Peter Helou was great. He was extremely helpful and was the reason I ended up purchasing from Hoffman. The overall team from the internet sales to t Peter Helou was great. He was extremely helpful and was the reason I ended up purchasing from Hoffman. The overall team from the internet sales to the finance manager was easy to work with. Great experience. More

New car shopping I came into Hoffman not knowing exactly how to communicate what I wanted. Instead of pushing me into a vehicle and speeding the process along, both Za I came into Hoffman not knowing exactly how to communicate what I wanted. Instead of pushing me into a vehicle and speeding the process along, both Zack and Peter patiently listened as I struggled to explain. With their patience and guidance I found the perfect car for me that same day. I would recommend the dealership for many reasons, but one in particular stood out: the two guys I worked with genuinely wanted the best deal/car for me. For that I am grateful! More

Another wonderful experience with Hoffman Audi Every time we visit the Hoffman Audi service center we are always treated with a great deal of politeness and respect. The quality of the service is Every time we visit the Hoffman Audi service center we are always treated with a great deal of politeness and respect. The quality of the service is always top shelf and done with a great deal of professionalism. More

review I had Salesman Sylvester Evans with my trip to Hoffman audi of east Hartford he was very polite and extremely helpful very excellent service. Thanks I had Salesman Sylvester Evans with my trip to Hoffman audi of east Hartford he was very polite and extremely helpful very excellent service. Thanks so much! More

Wonderful ! I dealt with Mark Natter, he is good, knows the car very well and very informative in regard to car features. I was looking at a used Audi A4. He is q I dealt with Mark Natter, he is good, knows the car very well and very informative in regard to car features. I was looking at a used Audi A4. He is quiet because he listens to his customers on what their needs unlike most other used cars salesman who go on a rant. If I ever go back I'm always asking for Mark Natter. 4 star because not so much fun experience with the financing manager, was being pushed in the last minute to buy an extended warranty inspite of asking for some time to review. Finance: Please don't get pushy because you have a number target for end of month, not my problem. If it was not for Mark, I'd have walked away, he even found a Audi finance scheme which can save $500 when finance team wasn't willing to further research on it. 5-star for Mark Natter and his boss Tony More

Certified car had serious issues We bought a certified pre-owned A4, and as soon as the car was driven over 60 MPH or so, we noticed severe vibration and brought car back to Hoffman. We bought a certified pre-owned A4, and as soon as the car was driven over 60 MPH or so, we noticed severe vibration and brought car back to Hoffman. After being told the tires were rebalanced, we left. The problem continued. We ended up bringing it to another Audi dealer, who informed us that all tires were "feathered, that one wheel was "badly bent" and the other "slightly bent." This car should not have been certified, and certainly did not meet Audi's standards. While Dani enabled us to return the car, we were appalled by our entire experience with Hoffman. For a dealership whose motto is "Driven by Trust", we did not find them to be either trustworthy or customer focused. More

New A3 Purchase My experience was quick and easy. I talked with Mark, settled on a price and was driving a new car the next day. He took care of all details and when My experience was quick and easy. I talked with Mark, settled on a price and was driving a new car the next day. He took care of all details and when I came in to pick the car up, he explained all of the features on it. This was a very pleasant buying experience! More

Audi Q5 Went in for a few issues, had me in and out relatively quickly and fixed all of the issues! Sales and service department always accommodate any issues Went in for a few issues, had me in and out relatively quickly and fixed all of the issues! Sales and service department always accommodate any issues and remedy them quickly. More

07 q7 recall I had an appointment to fix a defective recalled part on the vehicle. I arrived at hoffman audi of e. Hartford 5 minutes before the scheduled service. I had an appointment to fix a defective recalled part on the vehicle. I arrived at hoffman audi of e. Hartford 5 minutes before the scheduled service. The technicians took care of the rest. The staff was courteous and the service was prompt. More

excellent experience at Hoffman Service. Friendly and prompt. Services were explained well, loaner car was fantastic and it was overall a pleasant experience a experience at Hoffman Service. Friendly and prompt. Services were explained well, loaner car was fantastic and it was overall a pleasant experience at Hoffman More