Hoffman Audi of East Hartford

Astoundingly Expensive Offensively expensive service. I will not return. Nice people, ridiculous pricing. Service representative was very friendly, but that friendliness jus Offensively expensive service. I will not return. Nice people, ridiculous pricing. Service representative was very friendly, but that friendliness just doesn't make up for the sort of pricing of the actual service. I will not return to Hoffman Audi for service. More

Emergency help- I called Hoffman Auto and spoke with Athena Lindquist. She was more than helpful and accommodating with my service issue- since my car was inoperable I called Hoffman Auto and spoke with Athena Lindquist. She was more than helpful and accommodating with my service issue- since my car was inoperable until fixed, timing was a concern to me. She had me bring my car that night!! Next morning I called to find the car was already being worked on- I picked it up @ 4:30 ... Can't say enough about that.. Also the Gal (Cashier for the sake of a better term) was so enthusiastic and spoke with a smile in her voice. This is why I gave a 5 star reference,. CUSTOMER SERVICE More

Great experience! Mark Natter was very helpful and determined to get us the car we wanted. He was knowledgeable and provided answers to all our questions. His follow th Mark Natter was very helpful and determined to get us the car we wanted. He was knowledgeable and provided answers to all our questions. His follow through and timeliness in getting back to us was greatly appreciated. He was patient and responsive to my request to look for my grandson's spinner toy we left in my old car. Josh Gomes made sure we were satisfied as there had been a misunderstanding on our part and he made sure we were satisfied before any papers were signed. This is my fifth Audi so you know I like them but this experience was one of the best. More

Strong Endorsement of Adrian Hester and Hoffman Audi My recent experience with Hoffman Audi and my sales person, Adrian Hester exceeded in my expectations in every way - making the purchase of my new Q5 My recent experience with Hoffman Audi and my sales person, Adrian Hester exceeded in my expectations in every way - making the purchase of my new Q5 Quattro the best I could have imagined. Adrian is extremely knowledgeable, explained everything in very clear terms, made the test drive really pleasant and the negotiation process incredibly smooth and fair. I changed the color of the car I was looking for mid-way through the process and Adrian was completely unfazed. He took the time to explain everything I needed to know about the car (or could possibly absorb) at delivery. The financing process took almost no time and the finance person was also very thorough and helpful. I couldn't be more happy with everything about the process and would strongly recommend Adrian and Hoffman Lexus!! Tim Blevins More

Excellent service and willing to go the extra mile Hoffman' s service is always top notch. The team is extremely professional and knowledgeable plus the work is always done right the first time. They s Hoffman' s service is always top notch. The team is extremely professional and knowledgeable plus the work is always done right the first time. They successfully advocated on my behalf to Audi corp to cover a part past warranty (by a few thousand miles) saving me time and money. Thank you Hoffman for going the extra mile! More

Hassle-free service Went in for my complimentary 10,000 mile service. Easy to make a service appointment online. Service advisors are friendly and helpful. Waiting area i Went in for my complimentary 10,000 mile service. Easy to make a service appointment online. Service advisors are friendly and helpful. Waiting area is comfortable and stocked with snacks and drinks. Was told service would take 2 hours but it was done in half that time. Very pleased. More

EXCELLENT great service. Third time buyer because of great service will always buy from Hoffman The service people are the best and always do the best work on great service. Third time buyer because of great service will always buy from Hoffman The service people are the best and always do the best work on my car More

Outstanding as Always My 5th Audi purchased at Hoffman and have again been extremely happy with the service and the Hoffman team. Pete found my car (only one in the US) in My 5th Audi purchased at Hoffman and have again been extremely happy with the service and the Hoffman team. Pete found my car (only one in the US) in Beverly Hills and it is beautiful with a happy 450 ponies under the hood. Love the ride!! I'll be back again to finally get my wife in to the SQ5 when I can drop the Volvo. More

Outstanding - Far exceeding expectations Thanks to Olivia Roy and the team at Hoffman Audi, service or my car far exceeded my expectations. Outstanding, above all others in the area. Thanks to Olivia Roy and the team at Hoffman Audi, service or my car far exceeded my expectations. Outstanding, above all others in the area. More

A4 service Hoffman Audi nails every aspect of auto service. Athena kept me informed via text as the diagnosis progressed and they figured out what repairs were Hoffman Audi nails every aspect of auto service. Athena kept me informed via text as the diagnosis progressed and they figured out what repairs were needed. Once the vehicle repairs were complete the shuttle driver called to see if I needed a ride back to the dealership. I was impressed with how smoothly all the different people were integrated to anticipate my questions and what I might need next. More