Hoffman Audi of East Hartford

On the road service Trouble with a/c system while travelling. Set up appointment for troubleshooting and repair. Athena checked me in and advised car also had a recall it Trouble with a/c system while travelling. Set up appointment for troubleshooting and repair. Athena checked me in and advised car also had a recall item. Work was scheduled and completed under warranty. Car was cleaned and looks like new though it's almost 4 years old. Like my Florida service center, Audi service is the best. Thanks Audi. More

Friendly and easy going good attention to detail and friendly service. were responsive to changes needed. assisted in getting old vehicle towed. described financing options w good attention to detail and friendly service. were responsive to changes needed. assisted in getting old vehicle towed. described financing options well though price could be better More

Magnificent Customer Service Alex Serrano's customer service sets the bar where all advisors should strive for. His attention to detail is outstanding. He always provides absolut Alex Serrano's customer service sets the bar where all advisors should strive for. His attention to detail is outstanding. He always provides absolute informed consent along the way which makes him truly stand out at each and every visit. More

Excellent service, exceptional staff Athena is a joy to work with, service department is excellent. We are very pleased with the service and staff. Work was complete and done in a timely Athena is a joy to work with, service department is excellent. We are very pleased with the service and staff. Work was complete and done in a timely manner. More

Thank I satisfy with this dealer Hoffman Audi and Adrian From East Hartford. Because all people of this dealer are nice and good cooperation. They can adjus I satisfy with this dealer Hoffman Audi and Adrian From East Hartford. Because all people of this dealer are nice and good cooperation. They can adjustable until we smile. So I appreciate for your help, thank you so much AGGA ZAW More

Service Robert was very helpful. I had requested something out of the ordinary in order to better coordinate with my schedule and he didn't even question it! Robert was very helpful. I had requested something out of the ordinary in order to better coordinate with my schedule and he didn't even question it! Just did what he could, I really appreciate that. More

recall work and 25k service Everyone that I came into contact with from the time I pulled into the service bay was friendly and helpful. Service coordinator kept me updated throu Everyone that I came into contact with from the time I pulled into the service bay was friendly and helpful. Service coordinator kept me updated throughout the day as my car was worked on. Loaner process was quick and easy. I was in and out of the dealership in 10 minutes. More

Prompt, efficient, communicative and honest Robert H got me in and out of there as soon as I arrived with the car. I asked him for additional cleaning within the car in addition to my regular se Robert H got me in and out of there as soon as I arrived with the car. I asked him for additional cleaning within the car in addition to my regular service, and he said no problem. I heard updates from him throughout the day. The car was ready when I picked it up, and the check out was seamless. Thank you Robert! You are prompt, efficient, communicative and honest--all the qualities I look for in a service representative. More

Pete helou and audis great service From day one pete was a total professional He helped me get the car I wanted and went out of his way to do so I would always recommend pete to other From day one pete was a total professional He helped me get the car I wanted and went out of his way to do so I would always recommend pete to other people looking for a car Very happy customer More

Great job Kyle - Exceptional service, very professional I first contacted Hoffman Audi from their website and a response was prompt and courteous. I made an appointment to view a certified A4 and when I arr I first contacted Hoffman Audi from their website and a response was prompt and courteous. I made an appointment to view a certified A4 and when I arrived I found the car ready for my inspection and a test drive. From the moment I arrived, Kyle did an exceptional job answering my questions and providing honest advice. The entire team was professional and quickly addressed my needs in every aspect. This was also an unexpected purchase for me, I didn't arrive expecting to make a decision and leave within a few hours with a new car. The level of service I received while at Hoffman Audi made me feel confident in my decision to work with them, and based upon my research of all comparable vehicles within the surrounding 50 miles, I was also pleased with not only the selection of vehicles, but the prices as well. I am not someone easily satisfied and generally do not settle for adequate or average. I would highly recommend, and certainly will recommend Hoffman Audi and Kyle Rosemond. More