Hoffman Audi of East Hartford

Excellent service Happy with my service. Very nice staff. Excellent five stars. I would recommend my family and friends to Audi service anytime. Love my Audi service s Happy with my service. Very nice staff. Excellent five stars. I would recommend my family and friends to Audi service anytime. Love my Audi service staffs members. More

We have issues but they got corrected I bought a loaner with 4,000 miles on it for a few thousand less than their usual price. I had a several paint chips and a few blemishes in the paint I bought a loaner with 4,000 miles on it for a few thousand less than their usual price. I had a several paint chips and a few blemishes in the paint they promised to fix. The issues have been addressed to our satisfaction. More

Radio replacement and Nav Troubles A couple months ago I noticed my Sirius satellite radio began to malfunction and also my navigation failed to identify my current location which promp A couple months ago I noticed my Sirius satellite radio began to malfunction and also my navigation failed to identify my current location which prompted me to schedule an appointment for my Audi Q3 to resolve these issues. I was greeted by Olivia Roy who kindly listened to my concerns about the vehicle and outlined what was likely needed and the process and what to expect while my Q3 was being worked on by the service staff. Overall, I was blown away by her professionalism, kindness, and attention I was given whether it was answering any questions, providing regular status updates, what was covered under warranty, or what the technicians found or arranging for loaner transportation so I did not have to take time off from the hospital. I could not have had a better experience. Many thanks to Olivia and the staff. Sincerely, Josh Tomko More

Exceptional customer service After reviewing cars online, I met Johnny at the dealership to choose an A4. He assisted with helping me find my perfect car match. The whole process After reviewing cars online, I met Johnny at the dealership to choose an A4. He assisted with helping me find my perfect car match. The whole process was very easy. The next day, I picked up my "new to me" car. This is my second purchase from this dealership. I highly recommend them and especially Johnny to all. More

On the road service Trouble with a/c system while travelling. Set up appointment for troubleshooting and repair. Athena checked me in and advised car also had a recall it Trouble with a/c system while travelling. Set up appointment for troubleshooting and repair. Athena checked me in and advised car also had a recall item. Work was scheduled and completed under warranty. Car was cleaned and looks like new though it's almost 4 years old. Like my Florida service center, Audi service is the best. Thanks Audi. More

Friendly and easy going good attention to detail and friendly service. were responsive to changes needed. assisted in getting old vehicle towed. described financing options w good attention to detail and friendly service. were responsive to changes needed. assisted in getting old vehicle towed. described financing options well though price could be better More

Magnificent Customer Service Alex Serrano's customer service sets the bar where all advisors should strive for. His attention to detail is outstanding. He always provides absolut Alex Serrano's customer service sets the bar where all advisors should strive for. His attention to detail is outstanding. He always provides absolute informed consent along the way which makes him truly stand out at each and every visit. More

Excellent service, exceptional staff Athena is a joy to work with, service department is excellent. We are very pleased with the service and staff. Work was complete and done in a timely Athena is a joy to work with, service department is excellent. We are very pleased with the service and staff. Work was complete and done in a timely manner. More

Thank I satisfy with this dealer Hoffman Audi and Adrian From East Hartford. Because all people of this dealer are nice and good cooperation. They can adjus I satisfy with this dealer Hoffman Audi and Adrian From East Hartford. Because all people of this dealer are nice and good cooperation. They can adjustable until we smile. So I appreciate for your help, thank you so much AGGA ZAW More

Service Robert was very helpful. I had requested something out of the ordinary in order to better coordinate with my schedule and he didn't even question it! Robert was very helpful. I had requested something out of the ordinary in order to better coordinate with my schedule and he didn't even question it! Just did what he could, I really appreciate that. More