Hoffman Audi of East Hartford

Very good experience at dealership. I was given a test drive and no hard sell pressure. Only hiccup was doing the paper work when I was picking up the car. The paper work took longer then I expected. drive and no hard sell pressure. Only hiccup was doing the paper work when I was picking up the car. The paper work took longer then I expected. But otherwise everything was fine and the car runs great. More

Mr. Natter, was extremely helpful and knowledgeable. Originally I went in to look at a used Audi convertible. We test drove the car, and because it was raining he even had me pull into the garge so he Originally I went in to look at a used Audi convertible. We test drove the car, and because it was raining he even had me pull into the garge so he could show me how to put the top down and enabled me to take a good look at the condition of the car inside and out without standing in the rain. When I drove the car I did not fall in love with it as expected so I asked Mr. Natter if he had any other cars to show me. He asked what I was looking for in a new vehicle so I explained. He then showed me another used car, a 2008 A-4 with only 19,000 miles. I drove that car and fell in love with it immediately. Mr. Natter listened to what I was looking for and was able to meet my needs and desires in a new car for my driving pleasure. In addition when preparing the car for my pick up he noticed a few things he thought I would want fixed and he took care of those items with me having to even let him know thereby foregoing any delay in my ability to have my car in perfect shape upon my pick up. More

GM Tim Michael of Hoffman Audi East Hartford was extremely accomondating with me to obtain the exact 2011A6 car/color/interior,extras,price range along with a trade in that I needed. He followed up extremely accomondating with me to obtain the exact 2011A6 car/color/interior,extras,price range along with a trade in that I needed. He followed up with many different financial options that I asked him about before I would make a decision. My time was restricted and they moved mountains to make me happy. I met Tim previously at the Audi Dealership in West Springfield MA. Once I walked into Audi East Hartford I hit the jackpot. I knew I would be treated above and beyond and I knew he had my back and would make a deal that would be acceptable to both of us. It was such a peace of mind to be treated with respect and mostly understanding. In the end I knew I would be buying a car from him especially when he put me with Steve Seller the Salesman. Sale person-Steve Seller was amazing polite,extremely knowlegable, flexible above and beyond any person that I have purchased a car from. He was very, very patient with me and never pushed me he just sold the car by having a great passion for that vehicle. He knew his job well and he truly presents a comfortable environment in one of the most nerve wracking position for a customer he make you feel at home. His manner is truly commendable. The best thing I can say about him is he figures out his customer very quickly. I would 100% recommend him personally and professionally. He keeps helping me after the sale when I discounected my bluetooth and garage door opener. He just said, "come on over and I will take care of it" and he did just that with a smile and a sense of humor. The East Hartford Audi Dealership along with GM-Tim Micheal, Steve Seller, Parts and Service team are there to please. Trust me I am know. Thank you to everyone who made my car purchase a happy experience. Kind regards, DP More

This was my third car purchased or leased at Hoffman and they did not disappoint. Joe was very attentive to my wishes for this vehicle which I was planning to purchase. (the last one was leased.) His attent they did not disappoint. Joe was very attentive to my wishes for this vehicle which I was planning to purchase. (the last one was leased.) His attention to detail, communication and expertise with respect to the new vehicle was superb. I will continue to refer friends to Hoffman as I have in the past. More

Complete overall experience was awesome. The salesman, dealer, and staff sold me on the car. The quality of the car was a plus, they worked with me in every aspect and made my ideal numbers work. Offered dealer, and staff sold me on the car. The quality of the car was a plus, they worked with me in every aspect and made my ideal numbers work. Offered a free detail and fill up and a free first service. More

My car buying experience through Hoffman was great. The sales associate Joe Novotny was great to work with. He went out of his way to special order the car I was looking for, gave me a generous deal on my sales associate Joe Novotny was great to work with. He went out of his way to special order the car I was looking for, gave me a generous deal on my trade in and was not pushy throughout the entire process. I will return to Hoffman Audi for my next car and have already recommended them to friends. Keep up the good work! More

I was impressed with the quality of the service provided at Hoffman. Mark Natter was the brand specialist assigned to me and he provided invaluable and relevant information on the vehicles I had on my short at Hoffman. Mark Natter was the brand specialist assigned to me and he provided invaluable and relevant information on the vehicles I had on my short list. The entire process was quick and efficient and there were no attempts made to sell me things that I did not want or need. Even long after the sale was complete Mark was happy to address any concerns and questions about the vehicle I had chosen. Hoffman gets my A+ rating! More

Steve was very informative and helpful in demonstrating the features of the Audi A6. He was patient and took the time I needed to get comfortable with the car. One are that could be improved upon would the features of the Audi A6. He was patient and took the time I needed to get comfortable with the car. One are that could be improved upon would giving customer add on warranty options earlier so that they have the option of deciding on them before the last minute at pickup. This might allow for much of the paperwork to be done ahead of time rather than when you are there to pick up the new vehicle. More

The Hoffman Audi of East Hartford store was the most effective and time efficient location to obtain our corporate vehicle. They have assembled a professional staff, from top-to-bottom, that exceeded a effective and time efficient location to obtain our corporate vehicle. They have assembled a professional staff, from top-to-bottom, that exceeded all expectations for the transaction and delivery of the vehicle. We will use this team again! More

I came into the dealership on Friday looking for an A4. The salesmen Mark Natter was very friendly and within 30 minutes was able to find the car I wanted and offer me a great deal on the new car and my tr The salesmen Mark Natter was very friendly and within 30 minutes was able to find the car I wanted and offer me a great deal on the new car and my trade. Mark is very professional and knowledgeable and got right down to business. The next day my new car was ready to go and I finished up the paper work and was done in 45 minutes. I am a busy professional and I really appreciated how smoothly, professionally and efficiently everything went. Also, after shopping several Audi dealers, Mark offered me the best price. I can’t think of a thing that could have made for a better experience. Thanks! More