Hoffman Audi of East Hartford

Present q5 with brake squeal issue; saying it's normal due to pad material is not acceptable. I would say it's defective pad material and should be fixed. Update: Person spoke to did not have adequate due to pad material is not acceptable. I would say it's defective pad material and should be fixed. Update: Person spoke to did not have adequate information, Audi performed a brake modification that fixed the issue. Really happy with work now that I have vehicle back. More

I went to Hoffman Audi for an oil change. Usually I take my car to Valentini Audi but this one time I had a tight schedule in the Hartford area. I was shocked when I heard how much my oil change was . Hoffm my car to Valentini Audi but this one time I had a tight schedule in the Hartford area. I was shocked when I heard how much my oil change was . Hoffman Audi charges double of what Valentini Audi will charge and that is before taxes. What a rip off. It's an oil change, not a detail job. I will tell every Audi owner to make the trip to Watertown even if they live in Hartford. Seriously. I'm so dissapointed with this decision I made. I'm never going back to Hoffman again. I even called the service department at Valentini and let them know I made a huge mistake and let them know from here on , I'm loyal to them. More

My experience with Hoffman Audi was terrific. Luis was very friendly, informative and took his time with us. No pushy sales. My prior car was a Lexus from Hoffman as well, and we were very happy with th very friendly, informative and took his time with us. No pushy sales. My prior car was a Lexus from Hoffman as well, and we were very happy with that car for 4 years and no issues. We purchased a Special Edition S5 this time, and the total sales experience was great. More

Buying a luxury car, I'd expect a high end experience. It was far from it. I felt like I was at a used car dealer and the managers at this dealer were more interested in closing for the day than selling a ca was far from it. I felt like I was at a used car dealer and the managers at this dealer were more interested in closing for the day than selling a car. I was willing to pay cash and you'd think they'd do what hey could to get me to buy and they didn't. They wouldn't match another dealer and didn't even inspect my current car for a trade in (but quoted a lower than blue book value). Not only were they bad in service but vis their website and email. You'd think they'd want to match another dealer but were more than happy to see me walk. Wel, I walked and went to the other dealer the next day and made my deposit. More

Traveled over 900 miles to pick up Q5. Awesome experience! Traded in A4. Friendly staff. Accommodating, beautiful and comfortable showroom. Highly recommend for anyone looking for a dealership wi experience! Traded in A4. Friendly staff. Accommodating, beautiful and comfortable showroom. Highly recommend for anyone looking for a dealership with integrity and outstanding customer service as well as a great Audi selection variety. Special thanks to Rick Siedman. More

This is the third vehicle purchase from the Hoffman Auto group (2 Audi A4s and a Porsche Boxster). My experience through sales and service have been excellent. I will continue to be a customer as long as group (2 Audi A4s and a Porsche Boxster). My experience through sales and service have been excellent. I will continue to be a customer as long as I continue to buy cars. More

Great purchase experience. Chas Miller was extremely pleasant to work with in purchasing my S4. Marc Hallas went over all options when it came to financing and deciding whether to buy or lease. Car was pleasant to work with in purchasing my S4. Marc Hallas went over all options when it came to financing and deciding whether to buy or lease. Car was perfect at delivery, no swirls or defects in paint. Also the most important is they gave me a great deal!!! More

Excellent sales professional. Very knowledgable. Looked at A4, A6, and Q5. Takes time to go through everything to find what car works for you. Highly recommend! at A4, A6, and Q5. Takes time to go through everything to find what car works for you. Highly recommend! More

Great Customer Service. All the staff is very Knowledgable about the vehicles.If you are a Audi lover this is the place to shop.Wouldn't go anywhere else! Knowledgable about the vehicles.If you are a Audi lover this is the place to shop.Wouldn't go anywhere else! More

I have never had such a good experience buying a car before as I did this past week working with Chas. I usually dread entering dealerships because most salesmen act like vultures and are extremely push before as I did this past week working with Chas. I usually dread entering dealerships because most salesmen act like vultures and are extremely pushy. Chas was by far the best salesman I've had and I appreciate how enjoyable he made this whole experience for me. He was extremely friendly and helpful when I arrived on 7/13/11 to buy my first Audi. I never felt at any point he was trying to take advantage of me or push me into buying all kinds of other things or upgrades. He gave me great advice and is extremely personable. When I returned on 7/16/11 to purchase the car, he took the time to sit down with us and get to know us more, which made me feel we were more than just a sale. He takes pride in what he's selling and it showed when I picked up the car on 7/18/11. It seemed like he spent all day making sure the car was perfect and ready for pick up. He spent an hour with me just going through all the options in the car and how everything works. Chas is a one of a kind dealer and I am grateful I got to work with him. I would highly recommend this dealership to friends and family. More