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Hoffman Audi of East Hartford
East Hartford, CT
1,275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,275 reviews
January 15, 2015
Excellent car buying experience Absolutely love my A5 and Dani's professionalism and customer service was superb. Will go back for my next Audi. I Highly recommend Hoffman Audi J Absolutely love my A5 and Dani's professionalism and customer service was superb. Will go back for my next Audi. I Highly recommend Hoffman Audi Jacqueline Castillo More
by jcastill219
Employees Worked With
Dani Sayegh
January 14, 2015
Solid experience I picked up a new Audi S4 from Adrian Hester at Hoffman Audi recently and overall it was a great experience. They worked with me throughout the negoti I picked up a new Audi S4 from Adrian Hester at Hoffman Audi recently and overall it was a great experience. They worked with me throughout the negotiations and overall we came to an agreement on the car that worked for both parties. I had recently picked up a car from another dealer and was extremely put off by the games with the Finance Manager and was glad to not have to deal with any of that with Drew at Hoffman Audi. As horrid as it can be to buy a car sometimes, I'd head back to Hoffman Audi on the next go around and would recommend Adrian and Drew to anyone in the future. More
by DevonL
Employees Worked With
Adrian Hester
January 14, 2015
My Hoffman Audi Experience I’m taking the time out of my day to write this review for the Hoffman Auto Group in Hartford ct. In November of 2014, I bought a 2014 Audi s4 premium I’m taking the time out of my day to write this review for the Hoffman Auto Group in Hartford ct. In November of 2014, I bought a 2014 Audi s4 premium plus package from Josh Gomes. Now, not even talking about my car for a quick minute, I had been into the dealership a few times before this point, but I was coming out of my first car, which happened to be a Volvo. At 21 years old when a salesman see’s you walk through the door to “test drive”, a 60 thousand dollar German sports car you cant help but think, that “kid” is just here to drive a nice car and leave. When I walked through the doors at Hoffman, not only was I treated with world-class service, respect, and attentiveness, but also I was treated as family rather than a customer. Serving my country currently in the Army National Guard has shown me a few things one of which is being a good judge of character, and everyone on their facility, from the salesman, to the GM, to the mechanics, was ran at such a professional level, that I will never buy another automobile from another dealership. A nice car, you can buy from any of the one million dealerships in Connecticut, but I give you my word when I tell you, you will not be more impressed with the other 999,999 you walk into, that aren’t up to par with Hoffman dealership quality. Hoffman’s branded themselves with the quote “Hoffman, Driven By Trust” and they back that up 110% every time you pull on the lot, no matter what the case may be, or what the issue is, you will be taken care of. I will never drive another car that doesn’t come from Hoffman’s. More
by 1109sman
Employees Worked With
Elliot Matos, Mark Natter, Robert Hlasyszyn, Jason McGinnis, Jackie Smith, Steve Gough, Steve Steller, Kevin Warriner, James Aiello, Anthony Shaskus, Dylan Bigge, Sylvester Evans, Adrian Hester, Dani Sayegh, Stacey Violette, Olivia Roy, Ashley Echtman
January 13, 2015
Love My New Q7 For the past 6 months Adrian had been calling and emailing me about replacing my 2012 Q7 with a 2015, it was on my list of things to do but I just nev For the past 6 months Adrian had been calling and emailing me about replacing my 2012 Q7 with a 2015, it was on my list of things to do but I just never got around to it. Just after Christmas he called again because he didn't want me to miss out on The Season of Audi deals that were ending soon. About a week later I was driving off the lot in my new SUV. I have always had great experiences with Hoffman and Adrian was no exception, he made the whole process very easy, he was persistent without being pushy and really made sure he found a color I would be happy with when inventory on the East Coast was quickly dwindling. Even though I had already owned a Q7 Adrian delivered the car to me as if I had never owned one, he showed me things I didn't even know the car had. I am very happy with the whole process and my new SUV! More
by ACK40
Employees Worked With
Adrian Hester
January 13, 2015
Great experience at Hoffman Audi We have had great purchasing experiences with Hoffman Audi. We purchased a Q5 and leased an A6 within the last year and a half from this dealership. A We have had great purchasing experiences with Hoffman Audi. We purchased a Q5 and leased an A6 within the last year and a half from this dealership. Adrian Hester was our salesman both times and he made the experience as smooth and pressure free as possible. There is a stark difference with how we were treated here than at other dealerships we visited. The other dealerships we visited seemed more about making the sale and their bottom line. Adrian was more concerned about getting you in the best car that filled your needs and budget. More
by JFong74
Employees Worked With
Adrian Hester
October 31, 2014
Never respond I wanted to buy my leased car from this dealer. I called several times to set up an appointment. No body responded. I just stopped by and finished t I wanted to buy my leased car from this dealer. I called several times to set up an appointment. No body responded. I just stopped by and finished the paper work. I called again for another document. Of course, no body responded. I just stopped by. I was told that the new plates and registration would arrive in a week or so and they would contact me. After two months, I was not heard any. I called and sent an email several times since I do not want to drive without the current registration. Of course, no response. I just stopped by and finished the document. I did not even bother to ask them why they don't respond. I just think it is their nature of the company, No response. I hope their service is as good as Audi. More
by keumok.heo
Employees Worked With
Drew White
May 26, 2014
Outstanding Experience I was, in effect, purchasing the car over the phone, as I live in St. Louis and was purchasing the car for pick up in a week. I worked with Stephani I was, in effect, purchasing the car over the phone, as I live in St. Louis and was purchasing the car for pick up in a week. I worked with Stephanie, who coordinate on-line sales. She was fabulous, provided an excellent price and did everything she said she would. No surprises, no issues, just a great price and service. When we picked up the car, Patty took care of us and she extended the outstanding service and even picked my son up at the airport a week later, when he came to pick up the car. Overall an excellent experience. More
by kraneri
Employees Worked With
Stephanie and Patty
March 30, 2014
Amazing I have always hated car shopping..Patricia Taylor was Amazing! She immediately put me at ease and I bought a car from her within an hour. After shop I have always hated car shopping..Patricia Taylor was Amazing! She immediately put me at ease and I bought a car from her within an hour. After shopping for months and walking out of at least 5 other dealerships.. I was not expecting much. But everyone in the Hoffman Audi group that I came in touch with was truly genuine. I can honestly say that the entire experience was painless. Everyone did their job so that the entire process was seamless. I love my new car and Hoffman Audi has a customer for life. More
by Marinellarussell
Employees Worked With
Patricia Taylor, James Aiello, financial person and other manager from glastonbury sorry I can't remember their names, James Aiello
March 05, 2014
Called for a blank key, not programmed, or to get a cut Called for a blank key, not programmed, or to get a cut code so my locksmith can make me a key. The guy, Jeff I think, was extremely rude and explai Called for a blank key, not programmed, or to get a cut code so my locksmith can make me a key. The guy, Jeff I think, was extremely rude and explained that it's illegal to give out info without proof of ownership. The new ign is from the junk yard. I told him that another Audi dealer said they would give me just the key since it's useless unless it's programmed. He told me that I should deal with them. I asked if he could give me the cut code. He blew up and says, "What don't you understand?! I can't give you any info. Stop asking" it was my last simple question and I explained that I was just wondering. He hung up on me. Ill never deal with this company. Too rude. More
by tttturok2001
Employees Worked With
Jeff parts
October 06, 2013
I was in the market to replace my existing SUV, but wanted to satisfy myself that I checked other brands before I simply replaced what I had. Went to Hoffman Audi and met my salesperson Mark Natter wh wanted to satisfy myself that I checked other brands before I simply replaced what I had. Went to Hoffman Audi and met my salesperson Mark Natter who showed me the Q5. I was impressed that he steered me towards the four cylinder first, instead of trying to immediately up-sell the 6 cylinder to me. Mark was very knowledgeable about the car and all it had to offer. Once I decided to buy the car a few days later, I called Mark and asked if he would consider a trade-in. Terms were negotiated in a few hours in a friendly and professional manner. I felt the price on the new car and the trade-in were fair and reasonable. This is my first experience with this dealership and it was a positive one. Hope my service experience down the road is just as good. More
by NewSUV9
Employees Worked With
Mark Natter, Mark Natter
