Hoffman Audi of East Hartford

Came in only looking for info about my next (5th) A-4. This is a great sales team that really has their act together. The car was in stock, just as I wanted it. Pricing was very fair with no reason to go h This is a great sales team that really has their act together. The car was in stock, just as I wanted it. Pricing was very fair with no reason to go home and "think about it". I thought I'd have to pick up the new vehicle in few days, but I drove it home 90 minutes later, registered and insured on my current policy. These guys go the extra mile, to make you comfortable and to make it happen. Thanks once again. i keep telling my friends how quick and easy this transaction was. More

Very enjoyable Have just purchased a new A6 at Hoffman Audi in East Hartford. Dylan Bigger was knowledgeable and has exhibited enthusiasm and attention to detail. Have just purchased a new A6 at Hoffman Audi in East Hartford. Dylan Bigger was knowledgeable and has exhibited enthusiasm and attention to detail. I highly recommend this dealership and the sales person I have dealt with More

Good Experience, Great Car I originally was looking to buy a lightly used 2015 Audi A3. After going on the test drive and talking with Dylan, I made the decision to purchase a n I originally was looking to buy a lightly used 2015 Audi A3. After going on the test drive and talking with Dylan, I made the decision to purchase a new one. Dylan worked with me to get all the options and equipment I was looking for. The atmosphere in Hoffman Audi is relaxed and there is no pressure to buy. It was as comfortable as car buying can be. I'm very pleased with my purchase. The car drives like a dream. More

A nice, easy, relaxed sales process I went into the dealership to look at a used vehicle, with a view to trading in my current car. I made an appointment and turned up on time. I was m I went into the dealership to look at a used vehicle, with a view to trading in my current car. I made an appointment and turned up on time. I was met by the sales man and treated to a great sales experience. I wasn't considering a lease, but was persuaded to consider it because of all the advantages of having a new car over a used one. I had a specific maximum monthly payment in mind that I was not prepared to exceed. The sales team worked hard to find me a deal within my range; not only did they get me the monthly payment I wanted, but they gave me more for my trade-in than expected, and exceeded my expectations on the car I could afford by a long way. I now have a brand new Audi S5, which will be my pride and joy for many years to come! More

Excellent sales experiance A first class dealership with a first class salesman. Would recommend this dealership to anyone looking for an Audi.They not waste my time a pleasant A first class dealership with a first class salesman. Would recommend this dealership to anyone looking for an Audi.They not waste my time a pleasant change from most dealerships. Great selection of cars in stock. Not the closest dealership to me but the best. More

Good Day I don't care what people say buying a car is no fun but Terrance Hubbard and the crew at Hoffman Audi made it almost seem painless. Terrance's knowl I don't care what people say buying a car is no fun but Terrance Hubbard and the crew at Hoffman Audi made it almost seem painless. Terrance's knowledge of the car and all its attributes, their willingness to work with me on a price and a fair trade and than the whole financing aspect of it was flawless and exceuted in a timely manner. Terrance spent considerable time with my wife explaining all the bells and whistles of the audi A3, they did a thorough detailing of the car and than we were off and on our way to our neighorhood ,where we drove up and down for several hours showing off the car. I highly reccomend that if your in the market for a new car Hoffman Audi should be your first stop. Though all the sales people are top knotch, make it a point to ask for Terrance and you can't go wrong. Lance Barret More

Really tested Hoffman and they delivered as expected When I first moved to CT I owned a Lexus. I needed to find a dealership to service my vehicle and Hoffman Lexus was awesome! Even though I did not pur When I first moved to CT I owned a Lexus. I needed to find a dealership to service my vehicle and Hoffman Lexus was awesome! Even though I did not purchase my vehicle from them, they treated my as part of the family. Every time I did maintenance on my car I encountered exceptional service. So recently, I decided that I wanted to make the move to an Audi A3. Hoffman Audi was my first choice due to my experience with Hoffman Lexus, but I did have an existing lease which provided a challenge. I worked on a deal with Sylvester Evans, but ultimately realized that I wanted a different trim level. I came in on a Sunday worried about not being able to get my deposit back. General Sales Manager James Aiello quickly eased my worries. He stressed the importance of me getting the vehicle I wanted and stated that they were not there to steal my deposit. He gave my deposit back without hassle. A few weeks later, I reached out to thank Sylvester for his time and asked him to send me a quote for the trim level I wanted. He negotiated an incredible deal over email, which I feel is rare these days, as most dealerships want people to come in to the dealership to negotiate, so they can work their magic. I really pushed him for the deal and vehicle I wanted. He worked hard to get the numbers I wanted. I went to the dealership to close out the deal, but there was a problem with the numbers due to miscommunication. They ended up miscalculating and the new payment was higher than expected. I left without closing the deal and highly unsatisfied. Shortly, after I left the dealership, James reached out and apologized for the miscommunication. He stated that it was unacceptable and they would honor the initial monthly payment. Even at a loss to them! Trust me, I did the numbers, they had to pay for that mistake. I have my Audi A3 and I'm excited to be a part of the family. Hoffman Auto Group is a company with integrity and truly care about the customer experience. Even their Manager of Corporate Reputation reached out to me directly to apologize and make sure I was taken care of. She stressed the importance of customers to their company. Although I have not visited every Hoffman Auto Group dealership, I recommend any of them before visiting elsewhere. They are not your traditional trickster dealership out there to steal customers hard earned money. They want you to get the vehicle you want at the absolute best price they can do for you. As with me, if they can't hit your number they will keep trying. More

Terrific Experience I returned to purchase my second Audi from Hoffman Audi. While I knew what to expect from the dealership in terms of service and customer experience, I returned to purchase my second Audi from Hoffman Audi. While I knew what to expect from the dealership in terms of service and customer experience, it was the first time dealing with our salesperson, Will Morales. Will was extremely friendly, personable, and professional. He was knowledgeable about the features of the car. Once we agreed to purchase the car, Will was responsive; following up on commitments. At delivery of the vehicle he was meticulous in making sure we knew how to access all the features. He followed a few days later to ensure everything was going smoothly. More

From start to finish . I could not have been more pleased with those that I dealt with at Hoffman Audi ! So professional, friendly and not at all stuffy ! Very accommodating I could not have been more pleased with those that I dealt with at Hoffman Audi ! So professional, friendly and not at all stuffy ! Very accommodating and went out of their way to find just what I had requested. Once they found me my vehicle there was no high pressure selling . I would highly recommend this dealership !! Classy operation ???? More