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Hoffman Audi of East Hartford

East Hartford, CT

4.7
1,275 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,275 reviews

July 06, 2015

Excellence in Service Nothing is better than peace of mind. With Hoffman Audi that's assured because everything happens as scheduled and one aways feels at home with the fa More

by GTR525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Smith
Jul 08, 2015 -

Hoffman Audi of East Hartford responded

Hello GTR525, Thank you for choosing Hoffman Audi of East Hartford! We are pleased to provide you with the peace of mind we all want when it comes to our vehicles. Thanks for being a loyal customer for all these years and we look forward to many more. Kind regards, Susan Lane, Manager of Corporate Reputation, Hoffman Auto Group. Driven by Trust.

July 06, 2015

Overall our purchase was a very pleasant experience. Mark Natter was our salesman at Hoffman.He was extremely knowledgeable and courteous. The whole experience was very pleasant and we would definitely More

by kneubecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Natter
Jul 08, 2015 -

Hoffman Audi of East Hartford responded

Hello knewbecker, Thank you so much for choosing Hoffman Audi of East Hartford for your recent purchase! We truly appreciate your feedback and recommendation. Please let us know any time you have a question about your vehicle so we can help you get the most enjoyment from your driving experience. We look forward to seeing you again. Kind regards, Susan Lane, Manager of Corporate Reputation, Hoffman Auto Group. Driven by Trust.

July 05, 2015

New Q5 Easy choice to buy the car here. Mark is very knowledgeable and nice guy. No pressure. He let the car sell itself. Helped me with all my settings More

by MVSMEDLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Natter
Jul 06, 2015 -

Hoffman Audi of East Hartford responded

Hello MVSMEDLEY, Thank you for choosing Hoffman Audi and sharing your feedback about working with Mark. We must agree with you that the beautiful Audi vehicle can easily sell itself as they are beautifully engineered from the inside out. We are here for you any time if there are other features of your vehicle you would like to learn more about. Stop by or give us a call anytime. Thanks again! Kind regards, Susan Lane, Manager of Corporate Operations, Hoffman Auto Group. Driven by Trust.

July 03, 2015

3rd car in 5 years I am on my 3rd lease in 5 years with Dani. No complaints so far. Looking forward to my 4th. Pleasure to deal with. Thanks. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Shaskus, Dani Sayegh
Jul 06, 2015 -

Hoffman Audi of East Hartford responded

Hello Matt, Thank you for being one of our amazing loyal customers at Hoffman Audi East Hartford! We sincerely appreciate that you continue to select Hoffman as your dealership of choice. Enjoy your newly leased vehicle and Dani will be ready to assist when it is time to get into your fourth. Kind regards, Susan Lane, Manager of Corporate Operations, Hoffman Auto Group. Driven by Trust.

July 03, 2015

excellent Mark was awesome. Both my wife and I were very pleased with his no push attitude, and when it came to going over the car at pick up he was so thorough More

by Glen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Natter
Jul 06, 2015 -

Hoffman Audi of East Hartford responded

Hi Glen, Thanks to both you and your wife for choosing Hoffman Audi of East Hartford for your recent purchase! We sincerely appreciate you and the feedback you shared about your experience. Any time you have a question about your vehicle and the many amazing features please give us a call or stop by. Thanks again and we look forward to helping keep your vehicle in excellent condition for many miles ahead! Kind regards, Susan Lane, Manager of Corporate Operations, Hoffman Auto Group. Driven by Trust.

July 03, 2015

15k service Great experience and quick service. Got to drop the car and get out quickly with a loaner. Text updates were convenient. Olivia is very helpful More

by PMANNAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Jul 06, 2015 -

Hoffman Audi of East Hartford responded

Hi PMANNAM, Thanks so much for choosing Hoffman Audi for your car servicing needs. We are pleased to read your feedback about our text updates and service experience with Olivia. We look forward to seeing you again. Kind regards, Susan Lane, Manager of Corporate Operations, Hoffman Auto Group. Driven by Trust.

July 03, 2015

Unhappy Consumer The staff at the dealership was great: however, I am unhappy with the vehicles because of the problems I have had. First there was a nail in one of t More

by WIERBICKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliot Matos, Stacey Violette
Jul 07, 2015 -

Hoffman Audi of East Hartford responded

Hello Mr. Wierbicki, We sincerely apologize for the frustration surrounding your new vehicle. We agree with you that the problems you have been experiencing with your vehicle should not be occurring and we're working diligently to determine how best to address the issues. As I understand, you will be visiting with us today to have our shop foreman test drive your car again to further diagnose the situation. We will partner with specialized engineers at Audi to resolve the situation for you. Again, we apologize for the challenges but we will continue to work tirelessly until the matter is resolved. Kind regards, Susan Lane, Manager of Corporate Reputation, Hoffman Auto Group. Driven by Trust.

July 02, 2015

Arrive at the service station I was promptly attended. On arrival at the service center I was attended by Jackie. She arranged my ride to the office and informed me as she had all the items that needed cha More

by S.KANWAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Smith
Jul 06, 2015 -

Hoffman Audi of East Hartford responded

Hi S.KANWAR, Thank you for choosing Hoffman Audi to keep your vehicle in excellent condition. We appreciate your feedback about your visit and look forward to seeing you again. Kind regards, Susan Lane, Manager of Corporate Operations, Hoffman Auto Group. Driven by Trust.

July 01, 2015

A4 Second Servicing Second time have my car serviced here and very pleased both times. All employees were prompt, reliable, professional, and courteous. Both times I was More

by MMERKENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Roy
Jul 01, 2015 -

Hoffman Audi of East Hartford responded

Hi MMERKENT, Thank you for continuing to trust Hoffman Audi of East Hartford for your vehicles service needs. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 01, 2015

A7 Lease Transparent and efficient process. Adrian and Jonathan were great at meeting my needs and addressing any concerns. Love my A7, and happy with the te More

by Starck Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Hester
Jul 06, 2015 -

Hoffman Audi of East Hartford responded

Hello Starck Car, Thanks so much for choosing Hoffman Audi East Hartford and sharing your feedback about your interactions with Adrian and Jonathan! We are thrilled you are loving your new A7 and are here for you any time. We look forward to seeing you again! Kind regards, Susan Lane, Manager of Corporate Reputation, Hoffman Auto Group. Driven by Trust.

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