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Hoffman Audi of East Hartford
East Hartford, CT
1,287 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,287 reviews
July 20, 2015
MY AUDI 2016 IS AWESOME. MY AUDI IS EVERYTHING DANI SAID IT WOULD BE. THE DRIVE IS VERY SMOOTH , AND THE DEALERSHIP WAS VERY HELPFUL IN EXPLAINING ITS FEATURES. THE ONLY COMPL MY AUDI IS EVERYTHING DANI SAID IT WOULD BE. THE DRIVE IS VERY SMOOTH , AND THE DEALERSHIP WAS VERY HELPFUL IN EXPLAINING ITS FEATURES. THE ONLY COMPLAINT I HAVE IS THAT THE MANUALS IS OFTEN HARD TO UNDERSTAND. MARTY KOPPRLL More
by petrus
Employees Worked With
Dani Sayegh
July 20, 2015
Bulb replacement Had to have a headlight replaced. The bulb cost is under $5,00, however, installation of this bulb was $195.00. Is there something wrong here????? Had to have a headlight replaced. The bulb cost is under $5,00, however, installation of this bulb was $195.00. Is there something wrong here????? I could not not replace this bulb, but I can guarantee you that any other non essential bulbs that might need replacement will not be replaced. I would love to hear from Hoffman Audi on this matter. I have been a customer for over 20 years with Hoffman Audi, and to say that I am non plussed is putting it mildly. More
by LINDY0
Verified CustomerJuly 17, 2015
Oil change Routine oil change . The service was not great. It's took about 2 hours to get oil change. They also put wrong mileage on the stick for next service. Routine oil change . The service was not great. It's took about 2 hours to get oil change. They also put wrong mileage on the stick for next service. More
by SYEDNZAMAN
Employees Worked With
Jason McGinnis
July 16, 2015
Audi Service Making the appointment was easy. A loaner was offer but then I decided to wait. The vehicle was serviced in the time advised and Jason was great to Making the appointment was easy. A loaner was offer but then I decided to wait. The vehicle was serviced in the time advised and Jason was great to work with. He even brought me a breakfast sandwich! More
by EDMICHALEK
Employees Worked With
Jason McGinnis, Steve Gough, Kevin Warriner, James Aiello, Dylan Bigge
July 16, 2015
oil burning problem Will be back in a month to solve problem as prescribed to me. All have been very helpful- very happy with service. Would recommend you to others at Will be back in a month to solve problem as prescribed to me. All have been very helpful- very happy with service. Would recommend you to others at any time. More
by WBAYER
Employees Worked With
Jason McGinnis
July 16, 2015
Recent 15,000 mile Service I brought my A6 in for it's first service and purchased the Audi-Care maintenance plan which will be well worth the $$. Thank you to Olivia for makin I brought my A6 in for it's first service and purchased the Audi-Care maintenance plan which will be well worth the $$. Thank you to Olivia for making my experience a great one. More
by SCOTTC3
Employees Worked With
Olivia Roy
July 15, 2015
went in for an oil change and came out with a $1000 invoice I really enjoy the new text messaging system, that is very impressive. But I have to say that Hoffman has a genuine reputation as making the customer I really enjoy the new text messaging system, that is very impressive. But I have to say that Hoffman has a genuine reputation as making the customer pay dearly for their service. In addition to my oil change - a whopping $135 when you can go to any SpeedDee for less - became $1100 when my check engine light went on, and the cash register started to chime early and often. Maybe it's time to buy American and look back and say "Had my foreign car experience, and once is enough". More
by WHEEL1125
Employees Worked With
Jason McGinnis
July 15, 2015
Audi Expertise Dylan Bigge is extremely knowledgeable, professional and very easy to work with. I feel that I was given a fair price without any extreme negotiation Dylan Bigge is extremely knowledgeable, professional and very easy to work with. I feel that I was given a fair price without any extreme negotiation or stress. Brian Webster offered several options and assured that I got just the ones that would work best for me. Thanks, Dylan and Brian. The people at Hoffman Audi made buying an outstanding automobile the fun it is supposed to be! More
by MARIA.BUCKLEY
Employees Worked With
Dylan Bigge
July 14, 2015
Excellent From the greeting in the garage, to the communication via text, to the actual service...it's exceptional. The staff is professional, friendly and cour From the greeting in the garage, to the communication via text, to the actual service...it's exceptional. The staff is professional, friendly and courteous. Thank you. More
by ngorji
Employees Worked With
Olivia Roy
July 14, 2015
did not feel welcome and appreciated my experience with service was bad I felt not welcome after I purchase my vehicle.also I was told that I'm at the wrong place my experience with service was bad I felt not welcome after I purchase my vehicle.also I was told that I'm at the wrong place More
by CERALDO
Employees Worked With
Elliot Matos, Anthony Shaskus, Dani Sayegh, Olivia Roy
