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Hoffman Audi of East Hartford
East Hartford, CT
1,269 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,269 reviews
July 14, 2015
Excellent From the greeting in the garage, to the communication via text, to the actual service...it's exceptional. The staff is professional, friendly and cour From the greeting in the garage, to the communication via text, to the actual service...it's exceptional. The staff is professional, friendly and courteous. Thank you. More
by ngorji
Verified CustomerEmployees Worked With
Olivia Roy
Helpful July 14, 2015
did not feel welcome and appreciated my experience with service was bad I felt not welcome after I purchase my vehicle.also I was told that I'm at the wrong place my experience with service was bad I felt not welcome after I purchase my vehicle.also I was told that I'm at the wrong place More
by CERALDO
Employees Worked With
Elliot Matos, Anthony Shaskus, Dani Sayegh, Olivia Roy
July 14, 2015
Always very helpful people. Hoffman has its act together. Very responsive staff. Service experience has been fabulous for the last 5 years. Honest group who understand the custom Hoffman has its act together. Very responsive staff. Service experience has been fabulous for the last 5 years. Honest group who understand the customers perspective. More
by ELLENFLYNN517
Employees Worked With
Jason McGinnis
July 13, 2015
Audi turbo replacement Olivia Roy was a great customer specialist and communicated everything that's be was going on as my car was being serviced. Great experience and I'm p Olivia Roy was a great customer specialist and communicated everything that's be was going on as my car was being serviced. Great experience and I'm proud to be an Audi customer. More
by LONDON.LOMAX
Employees Worked With
Olivia Roy
July 13, 2015
Oil Change Excellent experience! I highly recommend this dealership,all around great service! Adrian has been awesome,the service experience was excellent, I ca Excellent experience! I highly recommend this dealership,all around great service! Adrian has been awesome,the service experience was excellent, I can't find a negative thing to say! More
by COPPOLA3
Employees Worked With
Jason McGinnis, Adrian Hester
July 13, 2015
Headlight modules had to be changed & dink fixed. As a new Audi owner this is my 2nd customer service visit with Hoffman Audi. I am very pleased with the service and professionalism that has been giv As a new Audi owner this is my 2nd customer service visit with Hoffman Audi. I am very pleased with the service and professionalism that has been given to me from my salesperson, Steve Steller to my service technician Jason McGinnis and to the loaner car tech Tony. They all made me feel special and assured me that the problem(s) would be taken care of, of which they were to my satisfaction. More
by GOGIC001
Employees Worked With
Tony, Loaner Vehicle Tech, Jason McGinnis, Steve Steller
July 13, 2015
better than expected i thought a large dealership would be far from able to offer personal touch and follow up so pleasantly surprised...a good experience and i will be b i thought a large dealership would be far from able to offer personal touch and follow up so pleasantly surprised...a good experience and i will be back in the future More
by Pma2156
Employees Worked With
Robert Hlasyszyn
July 11, 2015
work finished sooner than expected. i would like to suggest that the invoices spell out the exact warranty work performed. the words warranty and a number are insufficient as a customer i would like to suggest that the invoices spell out the exact warranty work performed. the words warranty and a number are insufficient as a customer will not understand exactly what work under a recall was performed refer to customer 104100, invoice 71432 audi. thank you for your service More
by gabishop3@gmail.com
Employees Worked With
tony hicks, Elliot Matos, Jason McGinnis
July 10, 2015
Best service experience I've ever had! Truly the best experience I have ever had when it comes to service. They took my car in early, provided a clean very nice loaner, and communicated e Truly the best experience I have ever had when it comes to service. They took my car in early, provided a clean very nice loaner, and communicated every step of my service. Couldn't have had a better experience! More
by BERTRANDHEALTH
Employees Worked With
Robert Hlasyszyn
July 10, 2015
Top Notch Business From the moment my husband and I stepped into Hoffman Audi 3 months ago to purchase my Q5, to the first 5,000 service provided yesterday, our experien From the moment my husband and I stepped into Hoffman Audi 3 months ago to purchase my Q5, to the first 5,000 service provided yesterday, our experience has been top notch! Every individual encountered is a true professional- courteous, respectful, knowledgeable and extremely efficient! More
by LISA86STEVE
Employees Worked With
Jason McGinnis, Dani Sayegh
