Hoffman Audi of East Hartford

Best price and service at Hoffman Hoffman gave me a great price for a gorgeous new 2016 Audi Q5. My experience was smooth and I am extremely happy with my decision to go with them. M Hoffman gave me a great price for a gorgeous new 2016 Audi Q5. My experience was smooth and I am extremely happy with my decision to go with them. Mark Natter was professional, courteous and knowledgeable. More

Excellent and stress free An Audi is an upscale car. Reliable, with exceptional warning systems. East Hartford and New London have superior customer service. Robert Hlasyszyn ( An Audi is an upscale car. Reliable, with exceptional warning systems. East Hartford and New London have superior customer service. Robert Hlasyszyn (East Hartford) is an exceptionally knowledgeable, exceptional, competent, thorough Service Manager Advisor and whenever you need service, you leave with your car behaving and looking like new. More

Professionalism to the next level The best experience I have ever had at any dealership. Everything gets done in a timely manner and at best price possible. I have had one of my cars s The best experience I have ever had at any dealership. Everything gets done in a timely manner and at best price possible. I have had one of my cars serviced at Hoffman multiple times and now bringing second one to them for service. They will even work with other non audi dealers ( that's where I bought second audi ) and make sure the car is up to specs. Olivia is the best service adviser I have ever dealt with. I'm very happy to hear that Hoffman is expanding its network and will be selling and servicing BMW's. If you need things to get done go to Hoffman!!! More

No Worries Brandon Chin made my car buying experience exceptional, and enlightening. I was able get the car I wanted with no haggle pricing. I would definitely r Brandon Chin made my car buying experience exceptional, and enlightening. I was able get the car I wanted with no haggle pricing. I would definitely recommend him for his excellent service. More

Great service Excellent experience buying an Audi Q5. No pressure or hassle. Look at several and felt no pressure in being rushed to pick a car. Very knowledgable Excellent experience buying an Audi Q5. No pressure or hassle. Look at several and felt no pressure in being rushed to pick a car. Very knowledgable sale representative Brandon Chin!!!!! Rentas Family More

Excellent sales experience. Brandon Chin did an excellent sales job by focusing on my priorities and concerns, sharing his curiosity and delight in the vehicles he is selling, an Brandon Chin did an excellent sales job by focusing on my priorities and concerns, sharing his curiosity and delight in the vehicles he is selling, and being very generous with his time and knowledge. More

Excellent Experience We worked with Brandon Chin and he was excellent. Very friendly, outgoing and knowledgable. I honestly don't know much about cars, just what looks goo We worked with Brandon Chin and he was excellent. Very friendly, outgoing and knowledgable. I honestly don't know much about cars, just what looks good, but Brandon made sure I understood more about the Q7, not just appearance. He was on it every step of the way and even stayed late a couple of evenings for us which was very kind. I would recommend Brandon at Hoffman Audi to anyone. More

Worst experience ever I bought 2 cars from Audi E. Hartford. Both were a terrible experience. The first Audi Convertible purchase had a contract quoted and signed by the sa I bought 2 cars from Audi E. Hartford. Both were a terrible experience. The first Audi Convertible purchase had a contract quoted and signed by the salesperson and me. When we went to pick it up, we waited 2 hours past our appointment time for the salesman. Then he added $2000 to the price for items he "forgot". Another 2 hours to speak with the manager to negotiate a $1000 split. Terrible, STRESSFUL experience. I would have never bought another car here until I met Dani Sayegh. He is a superb, honest and knowledgeable salesman. He sold me an A7 which I love. Dani couldn't be there when I picked up the car so Adrian Hester showed me the car. Adrian is passionate, sincere, and knows every car. I was talked into and paid $900 add on for tire, etc insurance. I called back when I got home and canceled it. The finance manager said no problem. Well, it's been a big problem. Almost a year later and at least ten follow up calls, there is still no refund. I am told every time I call that it takes 6 weeks. Customer service is appalling More

Mercedes Service Far Superior to Hoffman Audi I had my Audi convertible serviced and it was a terrible experience. The girl who scheduled the appointment was very condescending because I live outs I had my Audi convertible serviced and it was a terrible experience. The girl who scheduled the appointment was very condescending because I live outside the service area. I live 11 miles away. Apparently, that is too far for pick up service. Infinity and Mercedes never had a problem. The service manager gave me completely wrong information on how to adjust the trunk panel. If he didn't know the answer, he should have asked the mechanic or sales, not make up a fictional release button. I traded in a Mercedes convertible for an Audi convertible. Audi is a much better car but Mercedes service is truly exceptional, Hoffman Audi has a lot to learn if they want to service luxury cars. Brian still has not refunded the money owed to me for almost a year. I have been very patient, but not anymore. More