
Hoffman Audi of East Hartford
East Hartford, CT
Filter Reviews by Keyword
By Type
Showing 1,284 reviews
Leasing Experience Very professional and seamless transaction. Andrew my sales associate was fantastic and did everything he could to make the experience enjoyable and Very professional and seamless transaction. Andrew my sales associate was fantastic and did everything he could to make the experience enjoyable and painless. Spent the time to show me everything about the car and to make everything right. Highly recommend Hoffman and their entire staff. More
Stacey is the best!!! Stacey is amazing, I highly recommend anyone who is in the market for a new car go see her! She is the most knowledgeable salesperson I have ever inte Stacey is amazing, I highly recommend anyone who is in the market for a new car go see her! She is the most knowledgeable salesperson I have ever interacted with when buying a car. I never felt pressured and was given the best information to make an informed decision on my own. Stacey was upfront and set great expectations throughout the entire process. I was nervous to lease a vehicle and after working with her I was put at ease! When I came to pick up the car it was waiting in the showroom with a big red bow, which goes to show the level of detail Stacey goes to to ensure a happy customer. I also worked with Jackie on the leasing agreement and she was just as easy to work with, she made me feel comfortable with the purchase and handled everything very professionally! More
Excellent service Service department took me in on short notice for winter tire change. Very reasonable price. Took less than an hour and I was able to enjoy their co Service department took me in on short notice for winter tire change. Very reasonable price. Took less than an hour and I was able to enjoy their comfortable lounge. Free coffee and md drinks and great wifi More
Service Jason and Tony (loaner manager) provided me with excellent service and customer care. I highly recommend Hoffman Audi. I will continue to use Hoffma Jason and Tony (loaner manager) provided me with excellent service and customer care. I highly recommend Hoffman Audi. I will continue to use Hoffman Audi for service for my vehicle. More
Excellent Customer Service Brandon Chin did a great job of finding the car to fill my need. He was knowledgeable of the car's features and helpful in making the sales experienc Brandon Chin did a great job of finding the car to fill my need. He was knowledgeable of the car's features and helpful in making the sales experience pleasant. I believe he went the extra mile to be sure I was satisfied. More
Great Service Friendly, and very knowledgable! Provided great customer service taking care of some warranty issues. She has my full trust in caring for my A3 Cabrio Friendly, and very knowledgable! Provided great customer service taking care of some warranty issues. She has my full trust in caring for my A3 Cabriolet. More
Great Experience Excellent, professional and knowledgeable customer care! Great experience both instances I went to service vehicle. Great job by all staff members and Excellent, professional and knowledgeable customer care! Great experience both instances I went to service vehicle. Great job by all staff members and will be back to service my Audi again. More
Pleasant experience Dylan was very pleasant while helping us check out the new car. He took time to explain things to us and answered all of our questions in a timely man Dylan was very pleasant while helping us check out the new car. He took time to explain things to us and answered all of our questions in a timely manner. Exceptional customer service. Thank you! More
Great experience buying my certified pre-owned A6 I recently purchased a certified pre-owned 2015 A6 at Hoffman. I worked with Adrian Hester who could not have been more professional and easy to work I recently purchased a certified pre-owned 2015 A6 at Hoffman. I worked with Adrian Hester who could not have been more professional and easy to work with. I had other options for pre-owned cars but my experience at Hoffman and with Adrian made my decision to purchase the car they had to offer. The price negotiation was civil and once we agreed on the price they made sure I knew everything I needed and should know about the car. I would recommend working with Hoffman and Adrian. More
Great service as usual Hoffman service staff is always the best! From the greeting to the end result they really shine in customer service! I would highly recommend them to Hoffman service staff is always the best! From the greeting to the end result they really shine in customer service! I would highly recommend them to everyone! More