Hoffman Audi of East Hartford

Kyle R it was great Working with you! I will recommend you for future business with my friends and family. You were very kind and that’s appreciated! you for future business with my friends and family. You were very kind and that’s appreciated! More

I could not have been happier with the great service I received working with Michelle! She guided me through purchasing my first Audi after driving BMWs for decades. received working with Michelle! She guided me through purchasing my first Audi after driving BMWs for decades. More

Try your best to work with Michelle Caplan. I have worked with her for years. She selected the best cars for me and my other family members. Always the best price, and best service. Michelle even b worked with her for years. She selected the best cars for me and my other family members. Always the best price, and best service. Michelle even brought a car ski rack to my home in time for a trip. She is brilliant and experienced and honest and fair. For no nonsense and honest dealings, save time and aggravation and go to Michelle. No one is smarter. More

Alfonso listened and asked me questions to figure out what was the best car to suit my needs. As a woman I was worried that a salesperson would try to steamroll or talk down to me- and that’s not what ha what was the best car to suit my needs. As a woman I was worried that a salesperson would try to steamroll or talk down to me- and that’s not what happened Alfonso was there every step of the transaction. When someone else purchased the one he had in inventory he went to work and located another for me. The purchase was seamless and stress free! Thank you Alfonso for my new SQ5! More

"TRUE PROFESSIONAL"I cant say enough about the "TRUE PROFESSIONAL" I cant say enough about the EXCELLENT customer service and experience I received from Manager Michael Caplan, Michelle made the "TRUE PROFESSIONAL" I cant say enough about the EXCELLENT customer service and experience I received from Manager Michael Caplan, Michelle made the entire experience from beginning to end, stress free! She treated me with kindness and respect, she was patient and never pushy, her expertise in the car business definitely showed through won me OVER! I highly recommend calling Michelle for your next car #Very Happy customer More

I recently purchased a car & what could have been an overwhelming experience was made simple & stress free by Michelle Caplan. Her expertise in the business of buying a car, looking out for the buyer an overwhelming experience was made simple & stress free by Michelle Caplan. Her expertise in the business of buying a car, looking out for the buyer and exemplary customer service is unparalleled, I think, in this industry. Highly recommend dealing with her if you can. Thanks You for caring. More

I wanted to thank Michelle Kaplan for being so patient and helpful! She gave me all the right information and didn't pressure me, which I loved! and helpful! She gave me all the right information and didn't pressure me, which I loved! More

I had a great experience buying my Audi from Michelle Caplan. She's fantastic to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I Caplan. She's fantastic to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Michelle if you're in the market for a new car. More

Michelle Caplan is knowledgeable, professional, & friendly. She is at the top of her game and it shows. What an asset! Bravo Hoffman Audi for having such a competent on your team! friendly. She is at the top of her game and it shows. What an asset! Bravo Hoffman Audi for having such a competent on your team! More

Leased the car and loved it. The dealership was horrendous. Brought it in 2x for a recall, left it several days both times, each time they didn't have the parts. Really? We had issues at the end o horrendous. Brought it in 2x for a recall, left it several days both times, each time they didn't have the parts. Really? We had issues at the end of the lease. The managers didn't return our phone calls. There are other Audi dealers in Connecticut, go to them, hopefully they care about their customers. More