Hoehn Honda

I was so impressed with the overall customer service given to me from the moment I drove up to the service department entry to the time my card was swiped for the payment for services rendered. Jesse wa given to me from the moment I drove up to the service department entry to the time my card was swiped for the payment for services rendered. Jesse was everything a service writer should be and more. He and the mechanic stayed past their quitting time to ensure that all of my needs were met and I greatly appreciate their time and courtesy! Thank you Hoehn Honda for having such quality people on your team! More

Came in for a check engine light due to my transmission being shot. Jesse did a great job of finding me an affordable refurbished transmission, and installed it in a timely fashion. I had some more trouble being shot. Jesse did a great job of finding me an affordable refurbished transmission, and installed it in a timely fashion. I had some more trouble with the transmission (which was purchased from an outside company, not Honda), and Jesse was very helpful and honest in getting it taken care of. The customer service here made what was some stressful/time consuming car trouble all the more bearable. They were very kind and thorough with their work. More

I have been coming to Hoehn Honda for over 12 years because of their consistent good service. In fact, the reason I first bought a Honda was because of business dealings I had with their service depart because of their consistent good service. In fact, the reason I first bought a Honda was because of business dealings I had with their service department. I was so impressed it made me want to buy a Honda so they could service it. I bought a used 95 Civic which they handled the service as if it were a brand new vehicle. We purchased a 2003 Honda Odyssey in May 2003 from Hoehn as they were the best in price and handling of other dealers. We have had our Odyssey maintenance service done regularly at Hoehn Honda ever since. We have recommended many people to buy a Honda and have it serviced at Honda because of what we have experienced. When my previous service advisor left, I was worried that my experience may not be the same. I was so relieved and extremely happy to find that Jesse Alonso carries on with the impeccable service qualities we have come to depend on. I noticed every detail that I believe makes a good service advisor: listening to what customer vehicle concerns are and writing them down promptly, giving estimate of service cost without trying to "up-sell", being reliable about calling when promised and doing their best to deliver vehicle in time frame projected. Jesse is outstanding in all these areas. He is professional, polite, and reliable and available even though the service drive with many customers can be quite daunting. I always ask for him because it gives me peace when I turn over my vehicle to him to handle my service concerns. I hope that he will be recognized as a part of what makes people choose Hoehn Honda over many other dealers and keeps us coming back rather than go elsewhere. More

Jesse was able to provide the type of service and care that I am looking for when I go to an auto repair shop. He was very respectful and listened to my requests and made sure those services were complet that I am looking for when I go to an auto repair shop. He was very respectful and listened to my requests and made sure those services were completed. Jesse understood my need to "just come in for an oil change," but also explained that the Service Team would also do a thorough inspection of my vehicle and offered to have my car washed. I was kept waiting a minimal amount of time, and the car really felt like it ran much better. My thanks to those excellent mechanics at Hoehn Honda and to Jesse, who truly does a top notch job. More

Very satisfied with the Service Advisor and maintenance service. I have been using Hoehn Honda for regular service since buying my CRV seven years ago. service. I have been using Hoehn Honda for regular service since buying my CRV seven years ago. More

Kesean is by far one of the best service advisors. He is extremely knowledgeable, patient and follows-up. He is a asset and a value to any dealership that he is employed with. extremely knowledgeable, patient and follows-up. He is a asset and a value to any dealership that he is employed with. More

Continued great service from this dealership - been with them for two cars over 10 years and will continue to do business there. Service Advisor, Jesse Alonso, was very professional keeping me informed of them for two cars over 10 years and will continue to do business there. Service Advisor, Jesse Alonso, was very professional keeping me informed of the known work I brought the car in for, and the unknowns that were found in the process. More

omar a. me atendio muy bien con profesionalismo, amigable. yo recomindo que vallan con el en hoeh honda en carlsbad hicieron muy buen trabajo. gracias laura amigable. yo recomindo que vallan con el en hoeh honda en carlsbad hicieron muy buen trabajo. gracias laura More

Kesean Zachary was very helpful. I normally don't come to Honda because I drive a Ford Mustang. I was at Hoehn Honda getting my Fiance's Honda Serviced. The service reps were very much helpful and my fi to Honda because I drive a Ford Mustang. I was at Hoehn Honda getting my Fiance's Honda Serviced. The service reps were very much helpful and my fiance scheduled the appointment with Kesean and I can honestly see why he speaks so highly of him. If I wasn't a mustang girl I would definitely consider a Honda as my next car. More

My mom and I both always have great service and experience when we go to Honda. Key'Sean is our go to guy when it comes to our Hondas. He provides a thero breakdown of what you car needs so you can experience when we go to Honda. Key'Sean is our go to guy when it comes to our Hondas. He provides a thero breakdown of what you car needs so you can get your car in and out of service and back on the road again. He is always ready and waiting for you with a smile. Key'Sean is main reason we always come back...oh and for the coffee machine..:) Thanks Key'Sean More