Hodges Mazda - Service Center

Upon arriving at 10:15 am there were no techs at the desk. Another customer was waiting ahead of us. Those who worked there and passed by said nothing to us. Finally after 5-6 minutes of standing there desk. Another customer was waiting ahead of us. Those who worked there and passed by said nothing to us. Finally after 5-6 minutes of standing there someone helped the person in front of us. Then we were finally assisted. Was supposed to get an oil change and rotate. They could not do the rotation because the key to my wheel lugs was not found in the car. The Daytona dealership was the last to use it and clearly did not put it back. As they were Mazda locks, you’d think they would have a universal key. But no. So odd and disappointing. We will try a new location towards Orlando instead. More

Hodges Mazda always provides great A plus information and service to all their customers ditto service to all their customers ditto More

New tires were recommended and, although I questioned the diagnosis due to low mileage, when they were switched out the ride was noticeably improved! Service was friendly, quick and the car was spotless when diagnosis due to low mileage, when they were switched out the ride was noticeably improved! Service was friendly, quick and the car was spotless when I got it back! More

Entire team is friendly, from sales to service, to finance. Love the service videos and fair service prices. Purchased 2 vehicles in 5 years and still own both. Have recommended often. finance. Love the service videos and fair service prices. Purchased 2 vehicles in 5 years and still own both. Have recommended often. More

Good communication regarding updates. Honored the warranty on their recent work without question. Easy pick up Honored the warranty on their recent work without question. Easy pick up More

Corey Biers was outstanding knowledgeable professional very friendly and I’ll recommend to friends family very friendly and I’ll recommend to friends family More

Excelent services, fast and they send it a video about the check points that they are doing the check points that they are doing More

They are not honest in their sales of a vehicle. Found a better deal elsewhere. Found a better deal elsewhere. More

This last experience was WAY better than my previous experience. Hopefully things will get back to how Rodney and Vince ran the service department. To be honest they are the only reason I drive Mazda v experience. Hopefully things will get back to how Rodney and Vince ran the service department. To be honest they are the only reason I drive Mazda vehicles. Service sales cars, that's my opinion. More

The best in Jacksonville! ! Customer service at its finest, explains what is needed and what is recommended with a video. ! Customer service at its finest, explains what is needed and what is recommended with a video. More