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Hodges Mazda - Service Center

Jacksonville, FL

4.6
772 Reviews

772 Reviews of Hodges Mazda - Service Center

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December 14, 2023

I did not receive a vehicle inspection or video report. It is listed on the receipt but no inspection results or service suggestions were provided. 8AM appointment, received the care at approximately 9:40 More

by DKEETON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't have the name.
December 10, 2023

Great staff, quick service, everyone understood the stress we were under and did their best to help us make the best decision we could without pressuring us. Austin was amazing, he made the test drive More

by carolina-lozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Powell
December 10, 2023

They addressed all my concerns The Hodges brothers have taken care of my family for 20 yrs. They are the best More

by LPMURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
December 10, 2023

Hodges Mazda is always very helpful and clear! They always make the process smooth and quick! More

by LARAMIEFREDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Barefoot
December 09, 2023

The service was great however you need to deep clean the waiting area the chairs had crumb and dirt it was nasty and I could not sit in those se6. Coffee was cold a old More

by DHERE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
December 08, 2023

Our sales person, Malcolm, was very attentive and worked hard to remedy a tire issue with our used car purchase. We appreciate him, the receptionist (for being so kind to our daughter and letting her put an More

by MARCI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle
December 08, 2023

I believe automobile builders guarantee, 20 years of parts. Hodges Mazda said they cannot repair my car because they couldn’t find the part and junk dealers didn’t have it. Someone stole a brand new scr More

by SHELLY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard in service dept
December 07, 2023

Excellent dealership. Easy to make an appointment. The service writer was prompt. The waiting room is comfortable and has TV's and water. The entire dealership is very cl More

by THE4TENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
December 07, 2023

Performed the 60000 service and explained the condition of the vehicle. They were very professional. More

by ZPRETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
December 06, 2023

Malcom was very transparent and kept me informed every step of the way. I teach service excellence to our news employees so I know it when I see it. More

by GRUMPY59CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Rutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Daigle
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