Hodges Mazda - Service Center

The staff was courteous and professional upon arrival. My vehicle was ready as promised when appointment scheduled. My vehicle was ready as promised when appointment scheduled. More

Buying experience was easy and fun. The staff were very friendly and helpful. My car was in perfect condition. The staff were very friendly and helpful. My car was in perfect condition. More

once car was on the road for delivery, all was good. had issues with a code that appeared on the car on first try of delivery, had to take back to shop and then delivered a few days later had issues with a code that appeared on the car on first try of delivery, had to take back to shop and then delivered a few days later More

The service rep was very helpful and listened to everything I had to say about the issues I was having with my car. everything I had to say about the issues I was having with my car. More

Riley Morgan is a great asset to your company and the service department. I would recommend him to anyone seeking a lesson on customer service service department. I would recommend him to anyone seeking a lesson on customer service More

Great Communication. Setting the appointment was easy and the overall experience was smooth. Glad we are part of the Hodges Mazda family. Setting the appointment was easy and the overall experience was smooth. Glad we are part of the Hodges Mazda family. More

Great service from Riley. He kept me informed of the progress while I waited. He even recommended service that was covered under my plan that I was unaware of. He kept me informed of the progress while I waited. He even recommended service that was covered under my plan that I was unaware of. More

Printed document indicated a recommendation to consider tire replacement, but the oil change sticker and video both indicate the tires are well within green. Similar circumstance with my wife's car. My a tire replacement, but the oil change sticker and video both indicate the tires are well within green. Similar circumstance with my wife's car. My air filter was clean, but recommended replacement. My front end has an issue with the suspension on the passenger side, but this wasn't detected. Hodges recommended my wife get her spark plugs replaced...for $450. Took me 15 minutes to replace 4 plugs for $35. Either the inspection was sloppy, or just outright poorly done...either way, I would never get any actual work performed here. The person I dealt with at the counter treated other employees in a degrading fashion, right in front of me. More

Service took 2 hours when told 1 hour, sticker for next oil change was not replaced it was just torn off with no new one, credit card fee was not disclosed on the estimate or verbally prior to service - no oil change was not replaced it was just torn off with no new one, credit card fee was not disclosed on the estimate or verbally prior to service - not legal per FL laws. Price was good with coupon. More

Had car in twice for oil consumption but issue and was told no leaks both times. Took car directly to Kia and they found a valve cover gasket leak. told no leaks both times. Took car directly to Kia and they found a valve cover gasket leak. More