699 Reviews of Hodges Mazda - Service Center
After having a minor communication inconvenience at this dealership, Richard the main manager took great care of me and gave me a great deal. I feel like a valued customer and they will definitely have my b dealership, Richard the main manager took great care of me and gave me a great deal. I feel like a valued customer and they will definitely have my business in the future. More
Some of the services were performed without my approval and the prices were never communicated to me. Giving 2 stars because the quality of the services performed is alway great but the communication was h and the prices were never communicated to me. Giving 2 stars because the quality of the services performed is alway great but the communication was horrible this last time. I felt like I was treated like an open checkbook and unfortunately I won’t be using Hodges Mazda in the future. More
Great people, smooth transaction. Go up and beyond to ensure a great experience. My family has purchased 5 cars in the last couple of years from Hodges and hope to continue the relati Go up and beyond to ensure a great experience. My family has purchased 5 cars in the last couple of years from Hodges and hope to continue the relationship for years to come! More
The Service that I have been accustomed to at this dealer has significantly declined. Upon arrival, we were poorly greeted and did not receive any check in discussion. It took close to two hours for an oi has significantly declined. Upon arrival, we were poorly greeted and did not receive any check in discussion. It took close to two hours for an oil change. The normal vacuuming and cleaning of our vehicle did not occur nor was a sticker with the new oil change mileage placed on our front window leaving us questioning whether the oil change even occurred. While waiting in the dealer seating area, we did not receive any communication when the vehicle was ready and discovered them by observing our vehicles parked out front. This prompted us to inquire. This experience was not to the level we have had in the past. More
Our family and I have bought over five cars from Hodges for the last few years because they are incredibly awesome and personable. Everyone from Christian to Brian, a.k.a. chief to the finance folks were a for the last few years because they are incredibly awesome and personable. Everyone from Christian to Brian, a.k.a. chief to the finance folks were a joy to work with More
Excellent service department. Service Advisor, Travis Barefoot was professional, communicated well, answered all questions in an understandable and kind manner. Courtesy transpor Service Advisor, Travis Barefoot was professional, communicated well, answered all questions in an understandable and kind manner. Courtesy transport coordinator, Max, went above and beyond to make sure courtesy transport was available. More
Pleasant experience. We waited at the dealership while our car was being serviced. This time it went really quickly. I was very pleased. We waited at the dealership while our car was being serviced. This time it went really quickly. I was very pleased. More
Very friendly service and helped me get a nice new car. Very happy with my purchase Very happy with my purchase More
Great customer service every time we schedule our Mazda for repairs! Great commincation and updates while your car is being worked on, highly recommend! for repairs! Great commincation and updates while your car is being worked on, highly recommend! More