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Hodges Mazda - Service Center

Jacksonville, FL

4.6
699 Reviews

699 Reviews of Hodges Mazda - Service Center

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January 03, 2025

After having a minor communication inconvenience at this dealership, Richard the main manager took great care of me and gave me a great deal. I feel like a valued customer and they will definitely have my b More

by ALEJOCR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
January 02, 2025

Some of the services were performed without my approval and the prices were never communicated to me. Giving 2 stars because the quality of the services performed is alway great but the communication was h More

by ALEJOCR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathleen
January 01, 2025

Great people, smooth transaction. Go up and beyond to ensure a great experience. My family has purchased 5 cars in the last couple of years from Hodges and hope to continue the relati More

by SARAHK121387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Tudor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Riley has been awesome with our many service and repairs. The Mazda vehicle is well worth the value to cost. More

by ndsteele1581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Morgan
January 01, 2025

The Service that I have been accustomed to at this dealer has significantly declined. Upon arrival, we were poorly greeted and did not receive any check in discussion. It took close to two hours for an oi More

by BOLSON2991
Recommend Dealer
No
Employees Worked With
Travis Barefoot
December 31, 2024

Our family and I have bought over five cars from Hodges for the last few years because they are incredibly awesome and personable. Everyone from Christian to Brian, a.k.a. chief to the finance folks were a More

by SARAHK121387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Excellent service department. Service Advisor, Travis Barefoot was professional, communicated well, answered all questions in an understandable and kind manner. Courtesy transpor More

by CESSY2.CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Barefoot
December 27, 2024

Pleasant experience. We waited at the dealership while our car was being serviced. This time it went really quickly. I was very pleased. More

by BIANCA24FIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Very friendly service and helped me get a nice new car. Very happy with my purchase More

by SHELBYCLEVINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
December 26, 2024

Great customer service every time we schedule our Mazda for repairs! Great commincation and updates while your car is being worked on, highly recommend! More

by Jodimd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
1
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