Hodges Mazda

The service rep was very helpful and listened to everything I had to say about the issues I was having with my car. everything I had to say about the issues I was having with my car. More

I had called Matt Tudor, because I trust him implicitly. Matt surprised me by sending Ethan in a new CRX for me to see. Well, needless to say, I fell in love with it !!! Ethan was incredibly knowledgeable a Matt surprised me by sending Ethan in a new CRX for me to see. Well, needless to say, I fell in love with it !!! Ethan was incredibly knowledgeable about the vehicle and its Many features. He impressed me not only with his information about the vehicle, but, moreover, his friendly and helpful demeanor. Essentially, Ethan and Matt, solidified my positive opinion of Hodges Mazda. More

Write at least fifteen words. The young salesman was good. Just hate the time I had to sit and wait for the financial portion and paperwork. But no one made a second key during The young salesman was good. Just hate the time I had to sit and wait for the financial portion and paperwork. But no one made a second key during the wait nor went over hooking up my phone, where the auto lights were or where the gas tank release was nor explained anything related to the car - why? More

Riley Morgan is a great asset to your company and the service department. I would recommend him to anyone seeking a lesson on customer service service department. I would recommend him to anyone seeking a lesson on customer service More

Great Communication. Setting the appointment was easy and the overall experience was smooth. Glad we are part of the Hodges Mazda family. Setting the appointment was easy and the overall experience was smooth. Glad we are part of the Hodges Mazda family. More

Great customer service. Love our salesman Chief Hardwick. This is the third car we have bought with Hodges. I have no idea who Darren Matthews is Love our salesman Chief Hardwick. This is the third car we have bought with Hodges. I have no idea who Darren Matthews is More

Great service from Riley. He kept me informed of the progress while I waited. He even recommended service that was covered under my plan that I was unaware of. He kept me informed of the progress while I waited. He even recommended service that was covered under my plan that I was unaware of. More

Printed document indicated a recommendation to consider tire replacement, but the oil change sticker and video both indicate the tires are well within green. Similar circumstance with my wife's car. My a tire replacement, but the oil change sticker and video both indicate the tires are well within green. Similar circumstance with my wife's car. My air filter was clean, but recommended replacement. My front end has an issue with the suspension on the passenger side, but this wasn't detected. Hodges recommended my wife get her spark plugs replaced...for $450. Took me 15 minutes to replace 4 plugs for $35. Either the inspection was sloppy, or just outright poorly done...either way, I would never get any actual work performed here. The person I dealt with at the counter treated other employees in a degrading fashion, right in front of me. More

Service took 2 hours when told 1 hour, sticker for next oil change was not replaced it was just torn off with no new one, credit card fee was not disclosed on the estimate or verbally prior to service - no oil change was not replaced it was just torn off with no new one, credit card fee was not disclosed on the estimate or verbally prior to service - not legal per FL laws. Price was good with coupon. More

Had car in twice for oil consumption but issue and was told no leaks both times. Took car directly to Kia and they found a valve cover gasket leak. told no leaks both times. Took car directly to Kia and they found a valve cover gasket leak. More