Hodges Mazda
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Fast. Concerns addressed. Love the video and summary. Honest and quality car care. Car wash is a nice touch. My car is always still pretty dirty after but Concerns addressed. Love the video and summary. Honest and quality car care. Car wash is a nice touch. My car is always still pretty dirty after but it’s cleaner than before going in. More
The sales team was honest, fair, and reasonable. Bought my second vehicle from them and will be returning for a third in a few years when my teenager starts driving! Bought my second vehicle from them and will be returning for a third in a few years when my teenager starts driving! More
Customer service was great and my needs were handled quicker than expected. No other comments quicker than expected. No other comments More
Gage was my service contact and he was wonderful, efficient, personable and professional, all valued and necessary attributes for an employee that is public facing. efficient, personable and professional, all valued and necessary attributes for an employee that is public facing. More
Gage provided excellent customer service. Stopped in for a slow tire air leak. Service team discovered a nail in the tire and quickly repaired. Stopped in for a slow tire air leak. Service team discovered a nail in the tire and quickly repaired. More
Super service a 10+++ fast, friendly, and answered all my questions. Loved the video showing the work done. questions. Loved the video showing the work done. More
The service is always excellent - prompt, friendly and honest. I appreciate the free car wash at the end! Highly recommend honest. I appreciate the free car wash at the end! Highly recommend More
Friendly staff, great products, laid-back atmosphere…these guys and gals are great! Jonah was great to work with! Our best car-buying experience to date!!!! atmosphere…these guys and gals are great! Jonah was great to work with! Our best car-buying experience to date!!!! More
First time service customer and will DEFINITELY be back! !! I brought my 24 Mazda 3 in for basically a second opinion on 2 issues I had wanting to make sure if they were indeed normal or not. My service advi !! I brought my 24 Mazda 3 in for basically a second opinion on 2 issues I had wanting to make sure if they were indeed normal or not. My service advisor Riley Morgan, was extremely friendly, listened to my concerns and was a wonderful person and a pleasure to talk with. He and I even looked at another Mazda 3 so I could show him 1 of the issues I was facing compared to my car. Riley even knew that something wasn’t right with the trunk lid. I explained that I went to another Mazda dealer to have the 2 issues looked at and was more less (in a nutshell) blown off with that dealer telling me that they were both “normal” and or “within tolerance”. Issue 1) Passenger front corner of the trunk deck lid was not flush with the passenger rear fender. Issue 2) Felt a slight jerk while cruising at odd number speeds (47mph for example). Riley had their master technician Steve look at both issues and while yes the transmission was definitely operating correctly, the trunk deck lid was not normal. When my car was ready, Riley informed me that Steve was in fact able to correct the issue with the trunk deck lid. I left Hodges Mazda extremely happy, knowing that my issues were resolved and 1 of them actually was fixed. I told Riley that I would again be DEFINITELY coming to Hodges Mazda from here on out to have my car serviced. THANK YOU SO VERY MUCH RILEY!!!! You made my vehicle experience that much better!!! More